• 2020-09-08

    appears to update ok. loop led flashes green. progress bar gets to 100%.

    loop led turns dim red. 

    unplug.no response from pedal either storp or loop.

    0 4
    • Nigel Drumm
      Joe Rivers Hi Nigel, would you mind submitting a support case using the SUPPORT option at the top of this page? There may be an issue with your looper here.
      • Sep 10
  • 2020-09-08

    Completd a repair ticket and requesting a RMA number for parts thank you

    0 32
    • Ramond Bedford
      Alexander Lane Hi Ramond, Could you please click "support" at the top of the page and create a care ticket, select "spare parts" and fill out the required details, thanks.
      • Sep 8
      • Spare parts
        Alexander Lane I will run your email address through the system and chase up for you
        • Sep 11
    • Ramond Bedford
      Alexander Lane I have contacted the guys over in the USA and asked they address these two cases as a priority, apologies for the delay!
      • Sep 11
    • Ramond Bedford
      Alexander Lane Hi Ramond, issue was because of date of purchase was required (should not be) and hidden field when ticket is non-warranty. Issue has been fixed now. :)
      • Wed at 2:53 AM
      • Spare parts
        Ramond Bedford So what do I do now to obtain an RMA Number. A gentleman from the U.S. sent an email out to me yesterday requiring some information about my amp. He has received that info that was requested and said he was going to get with the team.
        • Wed at 4:06 AM
  • 2020-09-08

    I would like to create Toneprints specifically for NS/Stick (or Chapman Stick).  What's special about these instruments is that they're 8-, 10-, and 12-stringed usually bass scale stringed instruments, with one side coming out of one channel and the other side coming out of the other.  The way I have my NS/Stick set up is "Guitar Lower Octave", which means one side is bass and the other side is treble.  This can be useful, for example, in keeping things from getting muddy in reverb.  So for example, the simplest example would be to feed signal 2 into a reverb algorithm, and then mixing signal 1 dry.

    I just got a Plethora x5 -- are there any good Toneprints I can use as a starting point?

    read more...
    0 5
    • Peter Prisekin
      Tc Mike this depends what kind of sound you are after, but it seems you'll enjoy the stereo FX like eg the Quintessence Harmonziser, or Brainwaves Pitch shifter that can both process the left and right channel individually . Note that you can also bend the pitch via MASH switches and this can be programmed per voice, too. So there are many options to explore Try the dual delay templates of the Flashback 2 and use the editable templates in Toneprint app as starting points. The Tape delay type is also stereo and has 2 seperate delay lines for left and right channel and will be a good match for your instrument. Hypergravity Compressor is also great with Bass.
      • Mon at 2:30 PM
    • Peter Prisekin
      Peter Prisekin Thanks, Mike! Of the Artist Toneprints, do you know which ones are "extended range" or baritone players? I recognize some of them, but I have no problem using a Toneprint of an artist I'm unfamiliar with as a starting point for my tones.
      • Tue at 10:03 AM
  • 2020-09-07

    I thought to make a new discussion on combining these two behringer products. I noticed when I first connected them via optical in the umc control panel it's automatically set to 44100. I realise that its not possible to set the umc to 96000 with the ada8000 because it needs to sync to the ada which does not go to 96000. but I thought maybe I could use both at 48000? I set the ada as master at 48000 on the switch I also set the umc1820 to optical in adat/smux in the umc control panel. it gives me a readout of 41000 and I can't see where I can change it to 48000? it also says "Asio not active". do I need to set the umc as the master and the ada as slave? can this be done over optical with the two units? I would need two optical cables for this right? not just one? or do I need two cables anyway? currently I have the optical out of the 8000 going into the optical in of the 1820.

    another thing I was wondering about, the umc1820 has a headphone out for the mix of all the inputs on the 1820 itself. but I can't hear a summed mix of all the audio from the ada as well. how do I get to monitor the whole mix of all channels from both the ada and the umc when I am recording?

    read more...
    0 5
    • paulie303808
      John Matthews Hi Paulie, you would need to have the UMC as Master in this configuration so you can set it to 48kHz in the windows sounds preferences/ control panel and set the ADA to Slave 48kHz. Sorry but I don't have access to an ADA to see if the inputs should be monitored direct from the UMC headphone port.
      • Sep 7
      • umc1820 and ada8000
        paulie303808 Hi John. I think I have figured out the monitoring, but still having trouble setting the 1820 to either 44100 or 48000. I have two toslink cables connected now and the optical signal is setup fully. but I still have no control in the umc control panel. the only thing I can change is the asio buffer size and whether the 1820 is internal or external clock. no options to change to 44100 or 48000. weirdly though sometimes it boots up when I power both on as 48000 instead of 44100, no idea why. in both instances I can't change it to something different to what it is. switching from master to slave doesn't seem to make any difference? I am pretty sure that before connecting both via adat I had selectable options in the drop down menu for the device. but ever since I hooked them both up together I can't select anything in the menu. I might try uninstalling and reinstalling the drivers again. e; tried doing a reinstall of drivers but still no change.
        • Sep 10
  • 2020-09-07

    hola buenas!

    esta semana estuve actualizando la mesa y de golpe fallo la actualizacion 

    aun no puedo resolver el problema si alguno sabe como podria solucionarlo muchas gracias!!

    0 6
    • Santyg08
      Kyle Johnson Hello, Kyle here with Music Tribe. You could try performing the update again using a different USB stick. If that does not work, please create a Support ticket by clicking the Support link at the top of the page. After you submit a ticket, one of our tech support agents can reach out for further troubleshooting.
      • Sep 8
  • 2020-09-06

    I was using this very good quality Desktop Konnekt audio interface over many years until one day I upgraded my mac. And alas I lost the support to this interface. Now it is but a brick.

    Can I make it to work again with my macbook? Please help me to bring it to life again.

    read more...
    0 1
    • akosambia
      Joe Rivers Hi akosambia - unfortunately we cannot declare official compatibility with newer operating systems for this unit. As it is now discontinued, we are no longer updating software/drivers for compatibility. I apologies for the inconvenience here.
      • Sep 8
  • 2020-09-05

    Is there a Mac application for remote snceees, patches for Wing sound board?

    0 5
    • nelubilba
      David Knighton Hello nelubilba,
      there is currently no PC/Mac application available for the Behringer Wing. There is however an iPad and Android Co-Pilot app available.
      • Sep 9
  • 2020-09-05

    How can I get the UM2 drives to be able to use the interfase with waveform?

    Thanks

    0 4
    • ICOTEA
      John Matthews The recommended driver for the UM2 is ASIO4ALL which you can find a link to on the product page (just click drivers on the right):

      https://www.behringer.com/behringer/product?modelCode=P0AVV

      If you need any further assistance submit a tech support case via the Support button at the top of the page and a member of the team will be happy to help you get this set up.
      • Sep 7
      • Hello
        ICOTEA John many thanks!!! cheers!
        • 1
        • ·
        • Tue at 3:17 PM
    • ICOTEA
      ICOTEA John many thanks!!! cheers!
      • Tue at 2:58 PM
  • 2020-09-05

    Hi has a recent owner of 2 stunningly wonderful crave synths, is there a way of the slave crave ignoring midi clock start from the primary crave. The craves are connected via midi din. Also any chance the firmware guys could add sequencer directions? Thanks.

    read more...
    0 3
    • Yeoldironballs
      Joe Rivers Hi, please connect your Crave to the latest version of SynthTool. Disabling the SEQUENCER AUTO SYNC setting should solve your issue here.
      • Sep 8
  • 2020-09-05

    Can I connect an 1820 to another 1820 via ADAT to double the mic inputs?

    Seems obvious, "it should work." Right? Advertised as supporting ADAT I/O. Both units have In/Out ADAT.

    When I connect, the DAW "sees" all those inputs IN1-ADAT8. But getting an actual signal to the DAW from the "second" 1820? Not happening yet. Is this possible? Do I need to keep wrestling with mysterious settings? Or is this not gonna happen?

    Windows 10, Reaper, downloaded the latest UMC ASIO driver several times. Is there a secret driver?

    I have my reasons for not wanting an ADA8200, all based on "ergonomics." So, won't be going there.

    What am I missing?

    read more...
    0 12
    • Drummer2nite
      Pedro Rodrigues Hi Drummer2nite the UMC 1820 via ADAT or S/PDIF does not allow cascading with another UMC1820.The ADAT or S/PDIF Optical I/O ports supports Input channels 11 to 18, and outputs 13 to 20.
      Please also have in to consideration that at 96 Khz the routing via input S/MUX 11-14, optical output S/MUX 13-16.Coaxial input S/PDIF 9-10,Coaxial output S/PDIF 11-12
      At 48 and 44.1 KHZ ) Optical input ADAT 11-18, optical output ADAT 13-20.Coaxial input S/PDIF 9-10,Coaxial output S/PDIF 11-12
      • Sep 7
    • Drummer2nite
      Drummer2nite Thanks for your response. I was afraid of that. I don't understand enough to know why that should be so hard - modify the driver to "see" UMC1820 # 2 as input 13-20 over ADAT by UMC1820 #1. But apparently not. Both can "send ADAT," both can "receive ADAT." Why not to each other? Rhetorical question, not needing the technical response. Just enough to know, "Not happening." Thanks again. I appreciate you taking time to respond.
      • Sep 7
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