Solutions

215,299 members
88,406 posts
  • New
    ChristopherG
    Newcomer - Level 1
    2021-02-05

    Hi folks,

    I have an XAir18 which I've been using with the Android app prior to lock-down for almost couple of years in a very simple way, mixing at a venue. Have downloaded the PC Edit software and just now I'm looking a experimenting with a new use case i.e. remote mixing for a livestream.

    So my thought is as follows:

    • The "studio" (i.e. friend's house) is connected to the mixing booth (i.e. my house) via a VPN over fibre connections.
    • The XAir18 is in the studio.
    • The PC is in the mixing booth.

    Is it possible to get any audio out of PC Edit for monitoring in the mixing booth?
    Is it possible to have a talk-back mic going into PCEdit to feed into the IEMs in the studio?

    If it is possible I'm happy to do the leg-work and work it out, but don't really want to spend hours on it if someone knows it's not possible this way. However, having looked at another post on here I think it may not be...

    If it isn't possible using Edit, do you have any ideas for how it might be possible?

    Cheers,
    Chris.

    read more...
    0 6
    • ChristopherG
      RexBeckett Hi Chris, there is no audio present on the network connection between the mixer and control PC so monitoring and talkback are not possible. You may be able to use some Dante devices to establish a two-way audio-over-IP connection - in parallel to the control network. e.g. Dante AVIO Adapters: https://www.audinate.com/products/devices/dante-avio

      You could also use a Zoom meeting but the latency may be too high to be practicable.
      • Feb 5
      • XAir18 - PCEdit - Really remote monitoring/mixing
        ChristopherG Hi Rex, thanks for the info and your thoughts. Will certainly check out the Dante link and investigate the Zoom possibilities.
        • Feb 5
  • New
    tylerlowe
    Newcomer - Level 1
    2021-02-05

    Hi everyone,

    I went to download the x32 edit on my new M1 and after I did the application it says that the software needs to be updated. Is the software being worked on to include Big Sur and the M1 processors? 

     

    Thank you

    Tyler

    read more...
    0 5
  • New
    JoelBrown
    Newcomer - Level 1
    2021-02-04

    Hi- I am reletively new to using the xair and I still cannot figure out what I might be doing wrong. When I select solo on a channel and I am on my laptop, I get no send to the headphones. Was wondering if you could help me with some things to check? Also I would like to play house music from the laptop and dont see any examples of how to route the sound on the laptop back into the xair app., any help would be much appreciated. 

    read more...
    0 4
    • JoelBrown
      RexBeckett Hi Joel, when you solo a channel it will play through the mixer's headphone socket. There is no audio sent over the network connection to the controlling PC.

      Playback from a PC is managed through the XR's In/Out -> USB Returns tab. This allows the USB tracks to be routed to mixer channels. In the simplest example, a stereo playback on USB 1/2 can be routed through the mixers's Aux channel by clicking one button (see screenshot).
      • Feb 4
      • Routing Xair to send SOLO to headphones
        JoelBrown I apologize, like I said I am a newby on this and I realize this is a very entry-level problem. So I have hit the usb tab you suggested and I am still not getting any signal to the channel 15/16 I am looking for. I tried moving the aux l/r indicator over there two, not sure how to make it "take effect"?
        • Feb 4
    • JoelBrown
      RexBeckett Hi Joel, if your playback is on USB tracks 1/2, you need to route them to channels 15/16. See below. You already have the channels switched to take USB Returns but at the moment they are routed from USB tracks 15/16.

      It takes a little time to find your way around all the settings in these mixers. I'm sure you'll get there . Let us know if/when you need help with anything.
      • Feb 5
  • New
    BobbyBourgoin
    Newcomer - Level 1
    2021-02-03

    Greetings:
    I own a x1204usb, what kind of pedal do I need for the effect footswitch?
    Push on push off or momentary... 1/4 trs mono? etc...
    Thanks

    0 6
  • New
    ShecanaltoA1
    Newcomer - Level 1
    2021-02-03

    Hi

    I wish to use my UMC22 interface with zoom. I wish to use a mic and backing track or keyboard.

    I have set up the equipment (condensor mic with keyboard / backing track into line 2), downloaded ASIO4. I've watched the set up video and followed these instructions.

    I can hear both the mic and backing track or mic and keyboard in the headphones, but the keyboard or backing track can't be hear on zoom.

    I have adjusted audio in zoom - so have original sound button appearing on the screen.

    I still can't hear the keyboard or backing track through zoom when I record.

    Any idea's? my technical knowledge is limited - so this may be a very easy fix. I just don't know where to start to resolve it. Many thanks

    read more...
    0 5
  • New
    DonHogan
    Contributor - Level 1
    2021-02-03

    This just started happening. My unit is probably 3 years old. When I start adjusting settings or changing things while editing things like amp eq... drive settings,, reverb.. really anything. My screen splits up into different sections. like if you looked in a mirror or thru a glass window that was broken. part od the screen is on top, the rest of the screen is on the bottom of the display window. Or, the 2 sides of the screen are fine and the middle has it's own section above or below the rest of the screen. Nothing is cracked or broken on the screen. To fix this , i simply turn off the uniy and back on and it is fine. It may last 5 min. or 5 days. Or as long as I use it normally and don't change any perimetors ,,, its fine. Can this be fixed? Has anyone else had this problem?, thanks,, Don

    read more...
    0 4
    • DonHogan
      Nigel67 Hi DonHogan. You could try a factory reset, but if this doesn't work, you will need to send the unit in for repair. This can be done by clicking on the support tab at the top of the page. This will open a new window. Scroll down and click on the Service tab and submit a ticket. Many thanks.
      • Feb 7
  • New
    Servant53
    Contributor - Level 3
    2021-02-02

    On my Midas M32, how do I configure settings to allow me to use the fader on a bus send as a master volume controller for that particular bus send? Example: Bus send 1 used as Choir monitors. I send multiple channels to this bus but want to be able to control overall volume up or down with the fader. 

    read more...
    0 8
    • Servant53
      RexBeckett Hi Servant53, that is the normal behavour of Mixbuses. If you set the signal tap on Routing -> Out 1-16 as Post Fader, the Mixbus Master fader will control the output level.
      • Feb 2
    • Servant53
      Servant53 Thanks!
      • Feb 2
  • New
    templa2021
    Newcomer - Level 1
    2021-02-02

    2 x akai 900-950

    1 x akai S2000

    yamaha TG 4 outputs

    korg trinity V3 4 outputs

    sony dat machine - cd recorder

    Hi can you tell me the best way

    to hook up my gear!!

    upgrading from MX3282A 

    HELP PLZ

    read more...
    0 5
    • templa2021
      DavidKnighton Hello templa2021,
      Most of these instruments you can plug directly into a mic/line preamp. You just need to use the right cable (unbalanced 1/4" to male xlr). You could also plug them directly into the Aux inputs, but you only have 6 available, so you might as well plug everything in via xlr. You may also want to consider getting a few DI boxes to convert all your instruments to balanced mic level, but that's not completely necessary.
      • Feb 3
  • New
    magneto01
    Newcomer - Level 1
    2021-02-01

    Hi, my System 6000 MKII license has self-destructive. I do not know the causes. I am using the machine in a production and I have had to stop everything. I sent an email to Tc electronic's support account on Friday but there was no response. I have tried to open a ticket on the support website but the page does not work correctly and it is impossible. The situation is chaotic. Please I need to get my machine back as soon as possible!

    Can you help me?

    read more...
    0 8
    • magneto01
      ChrisEdwards1 Hi magneto01, is there any further information you could provide on the issues with creating a ticket so we can look into this further for you? If there are any error messages showing up please let me know what these are or if possible please share a screenshot.
      • Feb 1
    • magneto01
      magneto01 The drop-down field menu marks, it does not display and this makes it impossible to finish creating the ticket. I am attaching a screenshot.
      I have tested this on Win 10 and OSX and in both cases the same thing happens.
      This situation is desperate, I have been with the machine stopped since last Friday and the production stopped.
      I wrote an email to [email protected] but there was no response.
      Can you please give me a solution? it is a really difficult situation. Thanks in advance.
      • Feb 2
      • License destroyed System 6000 MKII
        ChrisEdwards1 Hi magento01, thanks for providing the screenshot. Could you please confirm for me your email address and the name you want to be associated to your account and i will manually create a ticket for you while this is investigated further?

        Thanks in advance.
        • Feb 2
      • License destroyed System 6000 MKII
        ChrisEdwards1 Hi Juan, thanks for confirming this. I have now created case CAS-419950-N2V1P0 and have sent a response. Please keep an eye on your spam and junk folders just in case this routes to these locations.
        • Feb 3
      • License destroyed System 6000 MKII
        magneto01 Thank you very much, received in my email. Once the battery change is done, I reply to the email you have sent me with the necessary information so that you can generate the new codes.
        • Feb 3
  • New
    MattRagazz1
    Newcomer - Level 1
    2021-02-01

    Hi there,

     

    was thinkin how would you build a preset in Play Electric to replicate the guitar tone of September Gurls by Big Star?

     

    Thanks!

    0 2
Go to page