Solutions

285,931 members
167,994 posts
  • New
    grzegorzziola65
    Newcomer - Level 1
    2022-04-20

    Dzień dobry, kupiłem u was 20.04.2022 plug in Teletronic MD4 NATIVE, nie otrzymałem faktury zakupu, bardzo proszę o przysłanie mi faktury zakupu na maila. Załączam wiadomość którą otrzymałem po zakupie ale faktury tam nie było.Bardzo proszę o pomoc, potrzebuję ten rachunek.

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    0 5
    • grzegorzziola65
      RobbyWingfield Hi grzegorzziola65, Robby with Music Tribe here, please submit a support ticket at the link above and I will get an invoice generated for you. Please include your business name, address, and VAT that you would like reflected on this invoice.
      • Apr 27
  • New
    Flamby
    Newcomer - Level 1
    2022-04-20

    Hello,

     

    Je vient vers vous car dans windows a partir du moment ou je met "System (TC-Hélicon GoXLR Mini)" dans le périphérique de sortie je n'ai plus de son dans mon casque.

    Les branchements : Du micro au GO XLR mini (cable XLR)

                                  Du go XLR mini au Pc (Cable usb d'origine)

                                  Du micro au PC ( Cable usb )

    je Précise que j'utilise un micro Blue yeti pro mais je n'ai pas de problème a se niveau la.

    J'utilise un casque Logitech g935 en bluetooth.

    J'ai essayer pas mal de choses, de branchement suplémentaires mais rien n'y fait.

    Concrètement si je veux du son dans mon casque je suis obliger de définir mon casque dans le périphérique de sortie.

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    0 12
    • Flamby
      NicJonesMT Hi Flamby.
      Can you please click support at the top of the page and submit a technical support ticket.
      Can you please attach screen shots of your routing Table, The headphone level (Found in the Mixer window) and your Windows App volumes and Default devices menu.
      • May 1
  • New
    StratLover58
    Newcomer - Level 1
    2022-04-20

    I've owned this GXT for a number of years now and it has always worked perfectly. It has now developed a hum in the mic channel that I can't eliminate. Has anyone else experienced this problem? Could it be a power supply problem?

    0 8
  • New
    TravisQ7
    Newcomer - Level 1
    2022-04-19

    Can someone help me figure out how to connect my turntable to my Behringer XR18 amplifier/Mixer?

    0 4
    • TravisQ7
      RobbyWingfield Hi TravisQ7, this is Robby with Music Tribe, you would connect your turntable like any other audio device. The key difference is that most turntable outputs will be fairly quiet so you will have to apply more input gain to the channel s on your XR18 than you would for other sources.
      • Apr 19
  • New
    Rbowen23
    Newcomer - Level 1
    2022-04-19

    My voice live 2 screen is just blank and I can't figure out why

    0 1
    • Rbowen23
      RobbyWingfield Hi Rbowen23, Robby with Music Tribe here, to reset your factory settings:

      Hold down “Setup”, “Wizard” and “Store” on power up.

      If you that doesn't remedy your situation, your device will need service. Please submit a support ticket at the link above.
      • Apr 19
  • New
    BrentHubbs
    Contributor - Level 2
    2022-04-19

    I am trying to update an old system in a church. Currently it has two x-32 mixers and all audio to the mixers are analog. and run through a patch panel, so everything from the stage is in an analog snake into an analog patch bay where you go to the house mixer and to the broadcast mixer. The Broadcast mixer is in another booth and is probably 60-70 feet away from the patch panel. My question is can I remove that old analog patch panel and replace it with the s32 stage box and run output from the aes50 connectors to the mixers meaning the A output goes to my house mixer and the b output goes to my broadcast mixer and is that the easy way to do it? 

    I undertand that simply try and connect the two mixers then one mixer will have gain control over the other meaning the two mixers won't be independent of each other to create two true mixes. 

     

    Thanks

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    0 7
  • New
    ANDY007
    Newcomer - Level 1
    2022-04-18
     

     the upgraded firmware is unavailable due to my wrong operation. Does anyone have this firmware to share with me?
    play acoustic Firmware If you can, please send me an email. Thank you. I'm looking forward to your reply. Email:[email protected]
    My English expression from China is not very good. I hope you can understand my expression.

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    0 4
    • ANDY007
      RobbyWingfield Hi Andy007, Robby with Music Tribe here, all Voice Live series products use Voice Support 2 to update firmware and manage presets. It is available here under "Software"

      https://www.tc-helicon.com/tchelicon/product?modelCode=P0CMP
      • Apr 18
    • ANDY007
      ANDY007 Hi Robby,I'm very glad that you saw my post and replied to me.I have encountered the same problem as him. Please look at my picture. I will be very happy if you can help me solve it.
      • Apr 18
    • ANDY007
      ANDY007 Hi Robby,I'm very glad that you saw my post and replied to me.I have encountered the same problem as him. Please look at my picture. I will be very happy if you can help me solve it.
      • Apr 18
    • ANDY007
      ANDY007 Hi Robby,I'm very glad that you saw my post and replied to me.I have encountered the same problem as him. Please look at my picture. I will be very happy if you can help me solve it.
      • Apr 18
    • ANDY007
      ANDY007 Hi Robby,I'm very glad that you saw my post and replied to me.I have encountered the same problem as him. Please look at my picture. I will be very happy if you can help me solve it.
      • Apr 18
  • New
    Pita
    Newcomer - Level 1
    2022-04-17

    Apparently Berhinger deson't offer a replacement as i have seen multiple people asking for the number without any response. Why have a repklaceable cable if you won't sell one?

    0 14
    • Pita
      RobbyWingfield Hi Pita, Robby with Music Tribe here, there is not a factory replacement for this cable. But any 3.5mm stereo cable will work.
      • Apr 18
  • New
    247joe
    Newcomer - Level 1
    2022-04-13

    Hey guys

    Am brand new to Flow 8 & digital in general & wondered if there are any kind of video / document tutorials for the using & navigating the app in particular & also mixer, as having googled it I can only really find quick reviews & a few basic how to's etc. + the Sweetwater set up guide.

    I've a general understanding of analogue mixer basics so having bought the flow 8 to migrate to digital i've worked out a few thing on the mixer, but the app is another beast like I said am new to this side of things so any help for beginners would be a huge help to me personally

    Thanks everyone

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    0 11
  • New
    Dasquarter
    Newcomer - Level 1
    2022-04-12

    Hello all, no audio output from the XLR jacks on my DL16.  The DL16 is connected to an M32 and the network link LED is green.  The DL16 is set to default config 1-8 and the M32 AES50 output settings are set to 1-8. 

    When I listen to each output channel on the DL16 using the headphone jack on the DL16 box, I can hear the M32 1-8 output channels in the headphones perfectly, but I am getting nothing from the DL16 XLR outputs. 

    The DL16 outputs are connected to several different monitors including 4 Yamaha CM12V monitors with Pro Co XLR Female to TRS Male cables.

    The DL16 is a new box and has not been used prior to this install and is being used to replace an old hard-wired snake system.

    I am not a pro, just trying to help my church set up for Easter Sunday services.  Any ideas?

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    0 5
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