Tannoy

Tannoy

Brand

Tannoy

180,582 members
49,351 posts
  • 2020-09-14

    hello ,

     

    can we get Tannoy Di6 loudspeaker spare parts .

    0 28
    • hpaudel
      John Matthews If you go to the support button at the top of the page you can submit a spare parts enquiry, the team will then be in touch regarding pricing and availability.
      • Mon at 6:25 AM
  • 2020-09-14

    Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?

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    0 15
    • huikawai020780
      Nigel Turner Hi, please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then reply to you with availability and pricing. Many thanks
      • Sep 13
    • huikawai020780
      huikawai020780 Hello, my Ticket Number: CAS-134459-R3R6M7, I hope you can reply to me soon! I applied on 1/9/2020, thank you
      • Sep 13
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I have asked the Spares Team to take a look as to why your case is not answered yet. I can only apologise for the delay
        • Mon at 9:15 AM
    • huikawai020780
      huikawai020780 Hello, I have waited for a few days, but there is still no reply.
      • Thu at 9:25 AM
    • huikawai020780
      huikawai020780 Hello, I want to buy the magnet and tweeter together, please reply, thank you
      • 19 hours ago
      • Tannoy system 1200 monitor tweeter
        Nigel Turner Hi, I am really sorry about this. I contacted the spares team leader and asked her to reply to you, which does not appear to have happened. I have sent her another message and asked to at least acknowledge your case, but preferably answer it with a quote.
        • 7 hours ago
    • huikawai020780
      huikawai020780 Hello, I am waiting and I hope to have a good reply, but because I want Mixing songs, I hope that my tannoy system 1200 monitor can be reborn, thank you very much
      • 5 hours ago
  • 2020-09-11

    I am in need of (2) 601 grills.. please help

    0 12
    • Avsmooth
      Avsmooth Cvs 601 PI
      • Sep 11
    • Avsmooth
      Avsmooth White please. Thanks in advance
      • Sep 11
    • Avsmooth
      John Matthews Hi AVsmooth, if you click the support button at the top of the screen you can fill out the spare parts request form. A member of the team will then be in touch regarding price and availability.
      • Sep 13
      • 601 grills?
        Avsmooth Thank you John, I did exactly that. Appreciate the quick reply.
        • 1
        • ·
        • Mon at 1:17 PM
    • Avsmooth
      Avsmooth Please help follow up with case number CAS-138039-P2P9Q3
      • 18 hours ago
  • 2020-09-10

    My Tannoy 2.8 sub has suddenly stopped outputting any sound. The light at the back now flashes red whereas it used to be a solid green. What does this indicate? I raised a care ticket but this has gone ignored. Attrocious customer service from what used to be a reputable brand.

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    0 13
    • KrisPWales
      Nigel Turner Hi, I am sorry that the care ticket that you have sent in has not been answered. This is highly unusual as by the end of our days the queues are clear. You should have been sent an automated e-mail (check your spam folder as well) that contained a case number. Please can you send me that case number and I will investigate further. Again, many apologies for this.
      • Sep 10
      • Tannoy 2.8 Subwoofer - No Sound
        KrisPWales Hi Nigel. Thanks for the response. I raised two. The first was close as "Solved" within a few hours. The second is CAS-134651-S3J7X3 and has been "in progress" for over a week.
        • 1
        • ·
        • Sep 11
      • Tannoy 2.8 Subwoofer - No Sound
        Nigel Turner Hi, a colleague has this case in his queue. He replied on the 2/9. can you check your SPAM box to see if his reply is in there. If not let me know and I will get him to send again on Monday.
        • Sep 12
      • Tannoy 2.8 Subwoofer - No Sound
        KrisPWales No, nothing there. I have registration emails, emails notifying of your responses but nothing on the tickets at all, be that ticket creation or updates.
        • 1
        • ·
        • Sep 12
      • Tannoy 2.8 Subwoofer - No Sound
        KrisPWales Hi Nigel. This ticket has now been marked as "Problem solved" but I can still see no correspondence or update from them.
        • 1
        • ·
        • Mon at 9:11 AM
      • Tannoy 2.8 Subwoofer - No Sound
        Nigel Turner I will send the reply to you. We set the case to 'Awaiting Customer Response' once we reply to you with an answer. Unfortunately at the present time it appears as 'Problem Solved' to you. However, you can re-open the case and reply to it advising that the issue is not sorted. I have just sent the e-mail again to you
        • Mon at 9:25 AM
  • 2020-09-05

    Здравствуйте, ребёнок замял на колонке tannoy eyris 1 sycamore s / n 241307S Вч твитер, в поисках на замену я понял что мне нужен
    Part 79000620/0283 blue. Помогите купить ..... Возможно ли это?

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    0 14
    • dogabbana
      Chris Edwards Hi dogabbana, I hope you are well. If you have not already done so I suggest that you open a Spares ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit.
      • Sep 6
    • dogabbana
      dogabbana Крис, добрый день. Дело в том что 2 раза я уже обращался в поддержку но ответа нет, прошу если есть такая возможность мне помочь заранее очень благодарен.
      • Sep 7
    • dogabbana
      dogabbana Билеты. Cas-135847-w9q6s9 и Cas-132729-g0L4k1
      • Sep 7
      • Tannoy eyris 1 tweeter
        Chris Edwards Thank you for providing your case numbers, i have passed these on to a member of the spares team and have asked for someone to reach out to you as soon as possible. Please keep an eye on your spam and junk folders for the reply as occasionally they can route to these locations.
        • Sep 7
    • dogabbana
      dogabbana Крис спасибо!!!
      • Sep 7
  • 2020-09-05

    HI, does anyone know if it is still possible to get 2 replacement tweeters for my 6o1's ?

    0 14
    • GJM55
      Chris Edwards Hi GJM55, I hope you are well. Unfortunately due to the age of this model the parts you are requesting are now either discontinued or obsolete; In this case, we would recommend getting in touch with Lockwood Audio.

      Lockwood audio has been used by Tannoy for many years for servicing vintage Tannoy and supplying obsolete parts:
      www.lockwoodaudio.co.uk. Alternatively please try the following eBay seller who stocks various old/rare components:
      http://stores.ebay.co.uk/mainlytannoy
      • Sep 6
  • 2020-09-04

    I am trying to identify a pair of circa late 1960's Tannoy loudspeakers with the serial numbers 64598 & 64590. Can you help please?


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    0 10
    • Pelling
      Chris Edwards Hi Pelling, I hope you are well. If you have not already done so I would recommend opening a technical support ticket and uploading some photos of the loudspeakers, alternatively would you be able to upload some to this post?
      • Sep 6
  • 2020-08-26

    Здравствуйте, ищу твитер для своей акустики, помогите найти и приобрести. Сделал запрос в тех поддержку..... Может подскажите как преобрести.... Спасибо большое.

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    0 16
    • dogabbana
      William Gallagher Здравствуйте, меня зовут Уильям. перейдите на вкладку поддержки вверху страницы и отправьте заявку на запасные части. Коллега вскоре свяжется с вами. и убедитесь, что вы правильно выбрали свой регион.
      • Aug 26
      • Tannoy eyris 1 sycamore
        dogabbana Я живу в Москве выбирал российскую федерацию сделал вот такую заявку... Все верно?
        • Aug 26
    • dogabbana
      dogabbana Доброй ночи, возможна ли Ваша помощь?
      • Aug 28
      • Tannoy eyris 1 sycamore
        William Gallagher Дорогая габбана,
        Надеюсь, у вас все получилось. Один из моих коллег связался с вами?
        • Mon at 8:13 AM
    • dogabbana
      William Gallagher Также вы положили чемодан для помощи. Если да, могу ли я получить этот номер дела
      • Mon at 8:22 AM
      • Tannoy eyris 1 sycamore
        dogabbana Уильям доброй ночи. Да коллеги связались, жаль что не можете помочь.... Не совсем понял про чемодан для помощи..... Если вам нужен какой-то номер дела или что то берите....
        • Mon at 12:23 PM
  • 2020-08-22

    Hello,

    I've wrtitten a product review on the Revolution XT 8F speakers and it's not posting on the website. Wondering how long it should take to process on your end. Here is the 5 stars review I gave it.

    I listen to a lot of hard rock and heavy metal music, and these full range speakers are the best I've heard anywhere near their asking price. Precise with no treble fatigue whatsoever (the only speaker that passed the "Rob Halford" test with flying colors...) and the bass... what can I say: plentiful and tuneful, not bloated or one note. I can actually discern the bass line in Metallica's ...And Justice for All. No small feat, they're that good! Thank you for producing such speakers: good sound reproduction shouldn't always be geared exclusively towards classical music listening.

    Thanks for checking. And please, keep making loudspeakers like these!

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    0 8
    • mbouthot
      John Matthews Hi mbouthot, Thanks for the kind review :) I'll check with the web team and see about getting this published. Thanks
      • Aug 24
  • 2020-08-19

    Hi All,

    I'm a lifelong Tannoy fan. This is my first post which I hope is OK, as it's about retro-kit and self build, so I'll understand if I should "take it somewhere else", as this is a bit "cheeky". Please let me know.

    I built some monitors using the 8" drivers from Stratfords for my Son as a 21st birthday present (your tech support folk might enjoy the last page of the attached spoof brochure). Their sound made me miss the 15" Berkleys I gave to a friend many decades ago. 

    So I bought a pair of DC200's to recabinet the 10" 2558 dual concentrics to enhance the bass. But, analysis showed the Tannoy engineers had the cabinet size spot on (given my assumption on Xmax).  

    After more research I bought a pair of 10" 2500 passive ABR's intending to re-create the Tannoy Mayfair, but now realise their power handling was only 70W (due to larger cabinet?), and my Quad 405 with 100W may blow up the drivers..... clever eh!

    Noting Tannoy have used dual porting on recent models with great success, I wonder if a kindly speaker engineer could take pity, and point me in the right direction in terms of ABR Vs single port Vs dual port design. And technically, tell me what the Xmax of the 2558 actually is, and any insights on the old Mayfair cabinet design and crossovers? 

    Many thanks, Nick


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    0 11
    • NickGazz
      Pedro Rodrigues Hi NickGazz Thank you very much for your post but unfortunately we do not provide that kind of information to end user and/or non partners.Thank you
      • Aug 20
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