Tannoy

Tannoy

Brand

Tannoy

223,710 members
97,931 posts
  • mikeatbormann
    Newcomer - Level 1
    2020-07-10
    To whom it may concern, Where can I find standard professional documentation on Tannoy loudspeakers, specifically VX15HP. Looking for detailed drawings for cabinet rigging points, center of gravity, dimensions. It would be wonderful to get frequency plots. Appreciate any help.
    read more...
    0 70
    • mikeatbormann
      Goetz Hi,
      please go to https://www.tannoy.com/downloads.html and search for the product. You will find a detailed product information document there with all info.
      Cheers
      Goetz
      • July 13, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, I'm sorry but the information I requested does not appear in a quick start guide.
        • July 13, 2020
      • Missing documentation
        Goetz Hello Mike, look for a file called "Product Information Document"!
        • July 14, 2020
      • Missing documentation
        mikeatbormann I'm sorry, Goetz, the information is not available. As I indicated, only a quick start guide is available.
        • July 14, 2020
      • Missing documentation
        Goetz That's weird – I had it and now I can't find it either. I'm on it...
        • July 21, 2020
    • mikeatbormann
      Goetz Hello Mike, I located some technical documentation for you to download:

      https://musictribe-my.sharepoint.com/:b:/p/goetzmueller_duerholt/Ef2zbaO7RxpAooKocrG4oSAB_nhRIf2nJT-Jl0Z8iQaAXA?e=UA5yRx

      Seem's that I previously mixed up some files. I hope that helps!
      Goetz
      • July 22, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, that is perfect! Exactly what I needed! If that level of information was readily available and easy to locate on all of the Tannoy items, more of my United States integrators/contractors would be excited about spec'ing Tannoy professional products into installations. Thanks again, Goetz!
        • July 22, 2020
      • Missing documentation
        Goetz Thanks Mike, glad I could help. I'll definitely let the team know – maybe there's a way to include more documents into the downloads. Cheers!
        • July 22, 2020
  • Tannoy
    Newcomer - Level 1
    2020-07-10
    Take a look at the history of the Tannoy brand. We’ll be having a closer view of Tannoy's heritage: - Beginning and Early Years - The War - Post-War Innovations - Installations - Musicians - Present day Register to a session that fits your schedule below: Session 1: July 14, 2020 - 10:00 AM Europe/Berlin - http://b.link/HistoryOfTannoy1-1 Session 2: July 14, 2020 - 9:00 AM America/Los Angeles - http://b.link/HistoryOfTannoy1-2 If you have any questions, include them in your registration and we can answer them live. See you soon! #Tannoy #LIVEWebinar #History
    read more...
    4 1,145
  • Creativesound
    Newcomer - Level 1
    2020-07-09
    HI, I need 3 off replacement diaphragms for Tannoy I12 loudspeakers.
    0 45
    • Creativesound
      ChrisEdwards1 Hi Ron, i hope you are well. If you have not yet already done so i would recommend that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit. Once submitted a member of the spares team will be able to assist with the requested information.
      • July 9, 2020
  • dbastin
    Newcomer - Level 1
    2020-07-09
    Can these grills be purchased as spare parts? If so what cost and how?
    0 18
    • dbastin
      ChrisEdwards1 Hi dbastin, i hope you are well. If you have not already done i so would recommend that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit. Once submitted a member of the spares team will be able to assist with the requested information.
      • July 9, 2020
  • hifiheaven1549
    Newcomer - Level 1
    2020-07-08
    How do I get a update on support ticket CAS-114419-H3N6C8? I know how to log in and look at the status in my account, but nothing has changed in a week. Trying to get replacement drivers for a in-warranty Tannoy XT8F.
    0 30
    • hifiheaven1549
      leah Hello! Looks like your case is already with our Spare Parts team. Please expect an email from us soon. Thanks!
      • July 8, 2020
  • audioemotion
    Newcomer - Level 1
    2020-07-08
    Tannoy Legacy Arden Loudspeakers delivered recently have just been opened and found to have what appear to be water marks on the cabinet surfaces - I have photographs that show this. The serial number on both speakers is: Z190200029DEN. Advice please on how to proceed. Many thanks. Marion Lamont at Audio Emotion, Leven - 01333 425999
    read more...
    0 82
    • audioemotion
      WilliamR At the top of this page, click Support -> Care -> Create a Care Ticket Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • July 8, 2020
  • spw681
    Newcomer - Level 1
    2020-07-07
    I am trying to replace my power cables for the above speakers which were lost in a relocation. It has been impossible to date. Does anyone have helpful information. Tannoy contact numbers are no longer valid. The plug would be a 2-prong female plug in which is shaped like a standard 3-prong but without the grounding 3rd plug. I have photos & a pdf manual for clarification, but don't see a way to upload here. Anyone that I've spoken with at the pro shops have mistakenly referenced the wrong cable. Thank you. --Susan Waitt
    read more...
    0 36
    • spw681
      Nigel67 Hi spw681. If you go to the support tab at the top of the page and submit a ticket, then we will be able to give you the information you require.
      • July 8, 2020
  • AJay
    Newcomer - Level 1
    2020-07-07
    I have a single tannoy in wall iw62 tdc speaker and so either would like to find where I can buy replacement drivers to build myself a matching pair or sell it for spare parts if anyone needs replacements. Many thanks for any adivce
    1 18
    • AJay
      Nigel67 Hi AJay, if you would like to purchase replacement drivers, then please go to the support tab at the top of the page and submit a ticket. The spares department will then get back to you with pricing and availability. Many thanks
      • July 8, 2020
  • Skirabbit
    Newcomer - Level 1
    2020-07-07
    Hi I have a very old set of these speakers - seems one of the crossover units is not working - can I replace them? Is it worth it? Can I use a more modern replacement with RCA plugs? I assume I should replace both if a more modern version is available. Thanks for the advice.
    read more...
    1 39
  • JOAOSIMOES
    Newcomer - Level 1
    2020-07-07
    Hello friends, I registered a support ticket with the Ticket Number: CAS-116163-T3M6N6 - I really need a Tannoy Reveal 6 High Frequency Driver Type 0294-79000891B tweeter for my speakers, if it is not possible to deliver this driver please inform all technical characteristics such as: Size Inches, Membrane, DB, Ohm, Hz, Qts, Vas.L, so that I can buy on the market and replace it with a driver with similar characteristics. Or is the Precision 6 Japan tweeter the same? Anyway, I actually need to know if I have a chance to recover the speakers or not, I love these speakers.
    read more...
    1 32
Go to page