I still have my old Tannoy SRM-12B and they still sound better than most anything on the market. I have one speaker making a rubbing sound audible only at low level listening. I am wondering if there are still replacement parts for these speakers.
Hi @JeffSterling ,
Hope all is well.
In this case we would recommend getting in touch with Lockwood Audio.
Lockwood audio have been used by Tannoy for many years for servicing vintage Tannoy and supplying obsolete parts:
www.lockwoodaudio.co.uk
UNIT 28
28 Ryefield Crescent
Northwood
HA6 1LT
Phone
+44(0)144 282 4007
Mobile
+44(0)781 304 1959
Email
[email protected]
Alternatively please try the following eBay seller who stocks various old/rare components:
http://stores.ebay.co.uk/mainlytannoy
Hope this helps.
Christopher Edwards
Customer Solutions Lifestyle Specialist
I recently purchsed used 800a monitors (with matching sub) and they had some of the best imaging ever heard, but they did not last long. The Right speaker was dead in the water, when I opened it up, the LM317/LM337 transisters looked fried, so I replaced them. In the process the board started to delaminate in around the holes. I just used jumber wires to what I thought were obvious places, but now I have sound but its only static.
I would like to replace the amp with original on the one monitor or use a similar active amp to replace both speakers. I assume I would just have to match the crossover network before it splits to the amps. I really want to use these monitors again because I just got them last month. Can some please guide me a bit?
When will the tannoy gold 8s be back in stock?
I just bught the Tannoy Gold 7 monitors, when I turn them on (even without any cable connected to the audio inputs) there is a radio signal noise coming from both of the monitors, anybody experienced this?, (I's loud enough to recognize the songs!!!) thanks!!!
Dear @ManuelAndrade,
Hope you are well.
I can see you have also submitted a support ticket regarding this matter, I have sent a reply to you this morning on via the support ticket. If there is any further information you require to my response please reply to my response and I will assist further.
Take care.
Christopher Edwards
Customer Solution Lifestyle Specialist
Hello. My Tannoy wireless headphones do not work together, it works either right or left.
I tried all possible connection options. How to make the headphones work correctly?
Dear @alexminc,
Hope you are well.
If you have not already done so please try conducting a factory reset on the device, the below steps will guide you through this:
If upon doing this it does not resolve the issue please submit a support ticket for further assistance.
Take Care.
Christopher Edwards
Customer Solution Lifestyle Specialist
Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...
@vincentmac wrote:
Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...
Hello Vincent, welcome to the community.
The Care ticket is currently the only way to request technical support, service and spare parts from any of the Music Tribe companies. Did you get Care tickets raised? You should be able to see them through the Care Portal. Some people have missed responses because the emails were routed into their spam folders.
If you tell us the Care ticket numbers, we can get someone to check into them for you.
CAS-107668-K1X4P5 How about this case number?
hey, so I am having trouble getting in contact with anyone at music tribe... this is my question:
"Hi,
I am writing to you in regards to my account. I registered a couple of products back in 2019: Midas M32; Midas MR32; Midas DL16... so I already had an account under this specific email address... I recently made a purchase of a Midas MR18, I believe I purchased it on 05.28.2021 from sweetwater.com;
I am about to login to my account to register my new product, I notice that it says "user account does not exist" So I am wondering what is going on? I have my username and Password written down... why does it not exist? Anyway, I had to register all over again, and I assumed the products I purchased back in 2019 will appear on my account... to my disbelief, it does not..... Can you please tell me what happened to the registered products I had on the account? I just registered my "Mr18" and would like it if my other products that I registered back then reflect on my account please. thank you.
Duberney Quintana since no one is answering me, I would like it if you could answer this question here for me...
I have had a pair of XT6F for a while but really struggling to get a satisfactory sound from them. They seem very harsh at the top end and have boomy bass. They replaces a similar sized speaker that did not exhibit any of this.
Tried positioning and follow as closs as I can the positioning from the manual but it even brigher if I use the severe toe in recommend.
I'm getting to the end of my tether with them so any ideas welcome. They sounded so much nicer when I heard them in shop. So likely my room is the key but I can't change this.
Look out for a email with your unique access code and details on how to join.
We look forward to seeing you soon!
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