Tannoy

Tannoy

Brand

Tannoy

208,684 members
80,913 posts
  • New
    Tibox12
    Newcomer - Level 1
    2020-11-21
     hello,
    my tannoy live mini is set to make a crazy sound all of a sudden while I was listening to music.
    I can't find anything on it, I don't understand what happened.
    Please help me.
    thibaut
    read more...
    0 14
    • Tibox12
      john0121 Hi Thibaut, is the speaker working normally again now or is it still having problems? how were you connected at the time via bluetooth or the mini jack?
      • November 22, 2020
    • Tibox12
      BenNorris21 Hi Thibaut, can you update us what the status is now? I am considering getting this speaker too
      • Thu at 4:15 PM
    • Tibox12
      Tibox12 hello, I was on bluetooth.
      I no longer have a problem, I haven't done anything special.
      Maybe a bug with my bluetooth, I changed my smartphone and the problem is solved by itself.
      • Sat at 1:07 AM
  • New
    AJMcGinnis
    Newcomer - Level 1
    2020-11-20

    Hi, I have an old pair of Tannoy Cheviots and wondered if anyone would have advise on ways to carefully/repectfully upgrade them.  They have had new surrounds installed and seem to work well though the surrounds are installed with a convex roll contrary to original and the spiders are slightlypushed in at rest.  I wondered if you thought that might be contributing to slightly inarticulate bass.  I use a Sony TA-N77ES 200w/ch high quality ampliier.

    I wondered also if there are any weak spots that could be improved now after 45 years, such as internal wiring, binding posts, bipassing attenuators, etc, as many seem to speculate and experiment with.

    I truly respect the design and they do sound wonderful.  I want to make sure I am doing them justice if anything obvious may be holding them back now as technology allows.  Any thoughts are much apreciated!  Thank you and Happy Friday from Fredericton, New Brunswick, Canada.

    read more...
    0 10
    • AJMcGinnis
      PedroRodrigues Hi, Joe We appreciate your contact and your commitment on your units but unfortunately we do not provide any technical details to end user nor we advise any self repair, I would suggest contacting one of our partners and request the upgrade. To acess our network of partners and resellers, please follow the link below https://www.tannoy.com/buy.html?isoCode=CA&type=STORE . Thank you
      • November 23, 2020
  • New
    Frank1961
    Newcomer - Level 1
    2020-11-20

    My speaker cables have two plugs. Does it matter if I connect them to LF + and use the bridge cables to connect to HF +or vice versa?

    0 17
    • Frank1961
      ChrisEdwards1 Hi Frank, would it be possible to provide some further information on your setup? such as the amp being used, if you plan to wire them single wire, bi-wire, or bi-amp and if possible the make and model number of the cables being used. Thanks in advance.
      • November 24, 2020
  • New
    Rammie
    Newcomer - Level 1
    2020-11-20

    Hallo,

    My midrange speaker is blown. Where or how can i get a new one (Tannoy Mercury MX2  JD9EA).

    0 7
  • New
    thevoicefm
    Newcomer - Level 1
    2020-11-20

    I've submitted two request for help with replacing a fail product (TANNOY GOLD 7 monitors) and I've yet to receive directions as to how remedy this issue. Other than a response telling me that they're under warranty. Which isn't much help without who to send them to replacement or refund. What gives?

    read more...
    0 17
    • thevoicefm
      Nigel67 Hi Ben, is your case number CAS-159877-V5Q6J0? I can see that you were sent an e-mail on the 12th with an RMA number and where to ship the speakers to for repair. Please check your SPAM to see if the e-mail is in there. I will resend the e-mail to you. I see that you have also raised another identical ticket CAS-161661-C2G8K. I will copy and paste the original e-mail into that and send you as well
      • November 19, 2020
      • Repair information
        thevoicefm Thank you Nigel. The other ticket (I believe) was to indicate a similar problem with the paired monitor. It's noise isn't as bad as the first one but still noticeable and I fear it will worsen if not corrected. Therefore I would like to send moth monitors in for adjustments. At this point the ideal remedy would be to trade up to the GOLD 8's and pay the difference but I'm guessing that's beyond your capabilities. Once again thanks for your response and stay safe out there.
        • 1
        • ·
        • November 19, 2020
      • Repair information
        Nigel67 I checked both tickets and they are identical, same fault descriptions and serial number. I see that a colleague has raised an RMA for you on the first ticket. Did you receive his reply? Please check your spam as well. If you need to send the second speaker back as well, reply to that e-mail and he will be able to answer. Unfortunately I am not in a position to be able to help regarding trading up to Gold 8's. Maybe mention it to him in the e-mail, but unfortunately his answer may be the same. All the best.
        • 1
        • ·
        • November 24, 2020
      • Repair information
        thevoicefm Thanks Nigel, I've sent them both in for repairs on an updated ticket. Thanks again. Have a safe and enjoyable holiday. 1LUV!
        • 1
        • ·
        • November 24, 2020
  • New
    Chrisatsparq
    Newcomer - Level 1
    2020-11-17

    Hello Am looking to buy replacement drivers for VX12`s Any help would be great Need 4 as it stands

     

    thank you

    0 5
  • New
    manmustwack2001
    Newcomer - Level 1
    2020-11-13

    I have a set of tannoy speakers that I purchased in 1997. Now one of them isn't working. Is there any chance that you guys can repair it? 

    0 12
  • New
    vinylvibe1
    Newcomer - Level 1
    2020-11-12

    Can anyone advise where the reference point is on the Legacy Eatons? Asking as I'm trying to work out correct stand heights ahead of receiving the Eatons. Thanks

    0 16
    • vinylvibe1
      ChrisEdwards1 Hi Me Myname, If you are referring to the recommended listening position then we recommend 1m from any sidewall
      or reflective surface and at least 0.5m away from a rear wall. The tweeter should be roughly at ear height at your listening position. Some user will use stands which tilt the speakers back to achieve this, however, we cannot confirm if this would be a more suitable option or not as it is more down to user preference.

      If this is not the information you require then please feel free to expand further.
      • November 12, 2020
    • vinylvibe1
      vinylvibe1 Thank you Chris. That answers my question.
      • November 13, 2020
  • New
    Mgrenwic
    Newcomer - Level 1
    2020-11-12

    Hello, I am very interested in the Tannoy Xt8f's but would like to know if you are now providing the "bung" inserts for the bass ports? If not, do you have a recommendation? My room is 16x18x8 Ft and I am concerned there will be too much bass. Thanks 

    read more...
    0 21
    • Mgrenwic
      ChrisEdwards1 Hi Michael, the Revolution XT6F and XT8F do not come supplied with port bungs, however, if you require them any generic Third-party ones that can be purchased online or via your local HiFi dealer would be suitable. The diameter of the bass reflex port on the XT8F is 7.5cm and for the XT6F it is 5.5cm.
      • November 11, 2020
    • Mgrenwic
      TonyC1954 Good day, I have a pair of eclipse 3 speakers, but have managed to break the plinth , plastic foot on one or them, can I purchase a replacement foot?
      • November 26, 2020
  • New
    MateuszMusialski
    Newcomer - Level 1
    2020-11-07

    Hey fox i have this bass bin with type d amp in it and i think coil is gone. Where i cane get one? 

    read more...
    0 14
    • MateuszMusialski
      john0121 Hi Mateusz, If you fill out the spare parts via the support button at the top of the page then a member of the team will be able to advise you on this.
      • November 8, 2020
Go to page