Tannoy

Tannoy

Brand

Tannoy

261,330 members
140,034 posts
  • New
    ojemuske
    Newcomer - Level 1
    2021-06-25

    I created a ticket and spoke to support about a replacement driver. It's been over a week since I last heard from anyone regarding my situation. 

    I'm not sure what I should do next to get it resolved. 

    0 52
    • ojemuske
      Dale_M Hi there can you advise your ticket number please?
      • Jun 26
      • Driver replacement.
        ojemuske Hello.
        CAS-462004-L2D5V6
        • Jun 26
      • Driver replacement.
        ojemuske Any suggestions on how to move forward? I first contacted Tannoy customer service on the 14th of June. The speaker in need of repair is a Platinum F6.
        • Jun 28
  • New
    LtAmoc
    Newcomer - Level 1
    2021-06-25

    Looking for a replacement fuse, part # T93-00001-45092

    Used in a Tannoy speaker.  As seen in bottom, left of attached photo.

    Cost, shipping??

    Thanks !!!

    0 56
    • LtAmoc
      Dale_M Hi there please go to the support tab at the top and raise a Spares ticket so the team can advise you of price and availability.
      • Jun 24
  • New
    kooolman
    Newcomer - Level 1
    2021-06-23

    Hello.

    I have a Yorkminser He model.

    And unfortunately i lost my speaker's feet(spikes)

    How can i get this one?

    Thank you.

    'I borrow picture from " hifido.co.jp " '

    read more...
    0 52
  • New
    hitmeister
    Newcomer - Level 1
    2021-06-18

    I have an old pair of Tannoy PBM 6.5 II studio monitors. I need to know the recommended distance from the wall to place these monitors. I don't have a user manual, and I can't find one online. I'd appreciate any help.

    0 67
    • hitmeister
      ChrisEdwards1 Hi hitmeister, Wherever possible you should place each speaker at least 0.5M from the back wall and 1M from the nearest sidewall. The distance between each speaker should be between 2 – 4 meters depending on the listening distance and room size, the distance between the listening position and loudspeaker should be slightly greater than the distance between the speakers.
      • Jun 19
    • hitmeister
      hitmeister

      Thank you, Chris.

      • Jun 21
  • New
    vacuvox
    Newcomer - Level 1
    2021-06-15

    hello,

    I'm looking for these Tannoy "cable hoods" used to tidy the connection to OCV8 speakers. If anyone knows where/how to source these

    please let me know. Thanks!

    Phil

    read more...
    0 92
    • vacuvox
      Dale_M Hi there for any spares inquires please go to the Support tab and select Spare Parts so that the team can advise you of price and availability.
      • Jun 16
    • vacuvox
      vacuvox

      Thanks Dale - I have now opened a case number with the parts department. cheers

      • Jun 16
  • New
    WillyLi
    Newcomer - Level 1
    2021-06-15

    Hello, I tried to create a ticket with Pre-sales but stucked at the brand selection as no brands pops out. Please send me an email to make connection regarding sales if possible. thank you very much!

    0 45
    • WillyLi
      KyleJohnson Hi Willy, Kyle here from Music Tribe. If you are having trouble with the form I suggest trying a different Web Browser or clearing your cache. I am going to send you a direct message as well.
      • Jun 15
  • New
    StephenWarley
    Newcomer - Level 1
    2021-06-14

    I have a pair of Tannoy xt6f purchased around 2014 and one of the upper drive units appears to be damaged. Is it possible to get a replacement and where from.

    Many thanks. 

    0 49
    • StephenWarley
      ChrisEdwards1 Hi StephenWarley, If you have not yet done so please submit a Service or Parts case. You can submit a Service or parts-related case by going to Support at the top of this page and scrolling down/selecting the relevant tab.
      • Jun 14
  • New
    Mathgora77
    Newcomer - Level 1
    2021-06-10

    Bonjour

    Mon tweeter ne fonctionne plus sur le HP coaxial, et j'aimerai savoir comment faire afin de le réparer, ou sinon de remplacer le HP. J'habite en France, sur Paris.

    merci de votre réponse

    Cordialement

    Mathgora77

    read more...
    0 54
  • New
    acheqq
    Newcomer - Level 1
    2021-06-03

    hi~

    My name is qi. I'm a dealer from China. Our company has been doing soundbox business for over 20years and the company which located in southwest of China in Yunnan Province is one largest comany in the territory. 

    We would like to know if you are interested in developing some local dealer in China. We are the big fan of your productions, so we want to have the chance to make more Chinese fans to know tannoy.

    Could you please give me an email address, so we can have a further discussion about how to be a dealer in China.I'm looking forward to your reply. Have a nice day!

    read more...
    0 78
    • acheqq
      Dale_M hi there please send your information in on a support ticket (choose pre sales) from the tab above.
      • Jun 3
      • How could be a Dealer in China
        acheqq Ok. Many thanks
        • Jun 3
    • acheqq
      VH3A5 Hi I have a pair of sensys dc1 I would like to put new speakers in the cabinets where can I find them
      • Jun 5
  • New
    Shadders
    Newcomer - Level 1
    2021-05-28

    Hi, 

    Are Tannoy still going?

    Google says the Coatbridge site is permanently closed.

    If Tannoy are still going, where are the speakers made now?

    Kind regards,

    Shad.

    0 81
    • Shadders
      Dale_M The Tannoy brand is still very much alive and well, like Midasand Turbosound before it, all production will now be placed at our state of the art factory in China.
      • May 29
      • Is Tannoy OK?
        Shadders Hi Dail_M,
        Thank you for the replay and sorry for taking so long to respond. I have a pair of Legacy Arden's on order with a HIFi shop that are waiting for new stock.
        Can you tell me if the current Covid problems in South China ports, right on Music-Group's doorstep are going to affect supply and the cost of the Arden's?
        They have already increased from their initial UK price of £6399 in 2017 to £8350 in 2021. I'll have to cancel my order if prices increase again.

        Link to the supply chain news I'm getting my information from:
        https://theloadstar.com/asia-europe-spot-rates-head-for-20000-per-feu-as-new-china-covid-crisis-bites/

        Thank you in advance for taking the time to respond,

        Shad.
        • Jun 17
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