TC Electronic

TC Electronic

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TC Electronic

187,704 members
57,651 posts
  • New
    2020-10-31

    Hello,

    We've bought a TC electronics VSS3 stereo source Reverb TDM a few years ago and would like to update id to the new version of the VSS3.

    Please indicate me what's the best solution to do this.

    And excuse my english!

    Best regards

    O.Lecoeur

    Studio Honolulu

     
    What do you want to do ?
    New mail
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    0 2
  • New
    2020-10-31

    Hi!

    I received my link for the Polytune Plug-In I bought and the link to download it doesn't work.

    A little frustrated...

    Thanks!

     

    0 1
  • New
    2020-10-30
    Hi everyone! I have a DB-8 MKII mainframe with the following SW versions:
    • TC Icon SW: 8.4.00
    • Frame SW: 3.40
    • DSP SW: 3.40
    • Ethernet SW: 8.10
    • AES8 SW: 1.31

    I have 2 requests:

    1. Where can I download the latest versions of Frame, Net (Ethernet) and DSP software? Or could someone send them to me? I need those files because I also have other DB8 MKII mainframes with older versions that i would like to upgrade.
    2. How can I view the list of all the licenses that are present in the device?

    Thanks :)

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    0 2
    • Lauro Gianinazzi
      Kyle Johnson HI Lauro, Kyle here with Music Tribe Support. I think we can help you with both of these inquiries. Please submit a Technical Support ticket by clicking on Support at the top of the page, scroll down and select Technical Support.
      • Fri at 10:11 AM
  • New
    2020-10-30

    I'm not seeing the External; FX Routing icons on my boards i have it turned on. Any ideas? Im on the latest firmware i just got the board as B stock from Reverb.

    0 0
  • New
    2020-10-30

    I'd like to know where I can purchase a Master Volume Control knob for my Hr 750 Amplifier?

    Very hard to find,

    Thanks!!

    0 2
    • Roy Fisher
      Rex Beckett Try this, Roy: At the top of this page, click Support and then select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Fri at 5:33 AM
  • New
    2020-10-30

    First off I love my Quintessence, the harmony tracking is fantastic! And all of the user adjustable features are awesome to have, makes pedal mods obsolete!

    However there is one issue I'm having with the momentary bypass. If I have any of the three toneprint options selected AND I use the momentary bypass, the bypassed signal is very poor quality, like really lo-fi. If I switch from the toneprint options to the stock options it works fine.

    Could this be a firmware thing? I checked for firmware when I got it.

    Thanks!

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    0 0
  • New
    2020-10-30

    Is it really not possible to use my Strymon Zumba Power supply to power the Plethora with 500ma ?

    0 1
    • dfurdon
      Pedro Rodrigues Hi dfurdon, Please be aware that you should use the original PSU supplied with your unit, when that is not possible you should use a PSU with a 9 VDC, centre negative > 600 mA .
      • Fri at 1:20 AM
      • Plethora Power
        dfurdon Thank you Pedro.
        • Fri at 4:50 AM
  • New
    2020-10-30

    Hey guys,

    just took my Plethora X5 out of the box and run the update to 1.1.52, before even plugging my guitar in, I'm scratching my head trying to find an on and off switch.

    Please tell me there is a way turn off the unit when not in use! Surely physically unplugging this  AU$800 unit can't be the only way to turn it off...

    Michael

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    0 2
    • Michael Scheurer
      Chris Edwards Hi Michael, I hope you are well. There is no menu/shutdown for this unit, the Plethora X5 is a robust design and allows the user to simply switch on or off at the mains or remove the power cable directly from the rear.
      • Fri at 12:39 AM
      • Unboxing
        Michael Scheurer I was afraid you'd say that.

        Is that not something that could be added to the software, like a sleep or shutdown routine?
        • Fri at 12:45 AM
    • Michael Scheurer
      Chris Edwards Hi Michael, I will certainly pass your feature suggestion onto the development team who can further look into this for a future update.
      • Fri at 12:57 AM
  • New
    2020-10-29

    When I power my polytune clip on I get two arrows moving away from each other. No other function. Is there a reset to this???

    0 4
    • Robert Czarnowski
      Joe Rivers Hi Robert, unfortunately it sounds like there as an issue with your unit here. Please fill out a service request using the SUPPORT option at the top of this page.
      • Fri at 7:11 AM
  • New
    2020-10-29

    Any timeframe on a looper for the Plethora X5???

    0 6
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