TC Electronic

TC Electronic

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TC Electronic

254,489 members
132,178 posts
  • New
    QQ8472626
    Newcomer - Level 1
    2021-10-22

    Hi, I have a TC 6000 MK1, I would like to upgrade to MK2, please ask me how to operate, there is no direct phone contact, thank you

    0 5
  • New
    Lerum1
    Newcomer - Level 1
    2021-10-22

    Hi Lerum Hevitt here all is well but can anyone supply / find / point me in the right direction to help me get myself a schematic //service instructions for my beloved BH 500 amp head please.

    Cheers 

    0 1
    • Lerum1
      Dale_M I am afraid we cannot share schematics with non partners we can assist with a non warranty repair via the support tab/Service if you require assistance.
      • Fri at 5:22 AM
    • Lerum1
      Lerum1

      Hi Dale thanks for the prompt response but information not what I wanted to hear. Is your goodself an employee/ involved with the service/ repair centre. If so where would I take my BH 500 to. Any help much appreciated. Cheers

      • 14 hours ago
  • New
    BobSandifer
    Newcomer - Level 1
    2021-10-22

    Good day,

    Since purchasing the mastering pluging it has become my goto suite for my facility.  I have never used a single alone product but the MD4 completely blew me away. A nice Dynamic EQ before it and a quality Dither after it and you have the end all.  This is coming from a mastering engineer with many Platinum records and 2 decades of experience.

    Now the issue.  Recently Steinberg updated Wavelab Pro to version 11 and all went to poop.  As soon as I add MD4 native to my chain my resources fly up and I start making a remix of the work im doing.  I cant even make a single pass before im shut down. So.  I move back to 10 and Im good.  Unfortunately I want to use my MD4 IN WLP 11.  Know what I mean.  I have the features I need and I think its time for an update off of 1.0.  Im willing to try a 1.0.0.1 if it will help get this thing going.

    Any help would be greatly appreciated.  Emailing support doesnt seem to help since this has been a long time issue.

    MacBook Pro - Intel
    Big Sur - Current
    MD4 Native - 1.0
    A whole butt load of crazy highend converters and analog crap that is useless as far as im concerned.

    I would be willing to take one of your Clarity M Loudness meters for all of the stress this has caused me over several months.  I can probably push your MD4 on my 80k strong social media but you would have to throw in a hat or a shirt.  We can discuss the size.  I have a large head.

    Thank you for any help on this matter.

     

    read more...
    0 4
    • BobSandifer
      PedroRodrigues Hi BobSandifer, thank you for your post, before moving forward can you please provide the case number you have submitted with our Tech. Support Team so I can access what happened. In this case can you please confirm with Steineberg if Wavelab Pro to version 11 supports 32-bit third party NATIVE plug-ins or only operates with 64-bit third party NATIVE plug-ins.
      • Fri at 1:02 AM
    • BobSandifer
      BobSandifer

      Here is the last one I submitted but unfortunately it did not include the little hearts and message on the image. My bad. CAS-496911-N3W9D1. I have no clue where the others are since it has been quite some time. 32 or 64? Wouldn't your plugin be 64bit? Isn't it up to date with the new standard? I feel that loudness meter is in my future dont you Pedro? LOL. I can't seem to find where and what Wavelab supports. All I know its jamming in WLP10. However, I want to use your plugin with WLP11 because 11 is better than 10 because it is 1 number higher :)

      • Fri at 1:23 AM
      • MD4 Native Using all of my Macs Resources with 1 instance
        PedroRodrigues Hi BobSandifer, thank you for your reply, I have pick up your case and I will manage this matter directly via the cases as it it easier to share resources and guidance on this matter, meanwhile I would still advise you to contact Steineberg to confirm what NATIVE plug-ins are supported on Wavelab Pro to version 11. Thank you
        • Fri at 1:43 AM
  • New
    Sonopoly
    Newcomer - Level 1
    2021-10-20

    Dear reader,

    Can anyone tell me if the TC Electronic Icon (DT) plugins are Big Sur compatible now?

    (I'm using the PEQ- & DYN3000, TC 8210, DVR250 and the MASTER X HD & BRICKWALL HD on a daily basis but I'd love to upgrade to Bug Sur so I can also start using Logic 10.7!)

    The product page says: "Operating systems: Mac OS X 10.13 Sierra or above" so I assume it includes Big Sur, right?

    Thanks in advance!

    read more...
    0 14
    • Sonopoly
      PedroRodrigues Hi Sonopoly please consider that the TC Electronic Icon unit are in fact compatible with Big Sur but if your are using a M1 process with Big Sur you must confirm that you are using the ROSETTA 2 to allow any software designed to operate on the Intel processors operates on the new M1 process. Thank you
      • Thu at 2:04 AM
    • Sonopoly
      Sonopoly Thanks a lot, Pedro! All best, Joris
      • Thu at 6:13 AM
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-17

    I was hopeing to see more ppl using the free analyzer. I find it to be a great tool but the system seems to be down for some reason.

    If anyone else likes and uses free analyzer please let me know. Hopefully the system comes back up or someone can tell me what i am doing wrong. It worked great for a week now just keeps saying sever error. I am no sure if i need a software Licenses since it is free.

    read more...
    0 14
    • shabazz5
      ChrisEdwards1 Hi shabazz5, for clarification when you reference free analyzer do you mean the Finalizer?
      • Oct 17
    • shabazz5
      PedroRodrigues Hi shabazz5, sorry to barge in this conversation but you can access your trial version for the FINALIZER APP by following the menu on the picture below. If this is still not accessible please provide your ILOK USERNAME via PM and I will deposit you the trial version. Thank you
      • Wed at 1:56 AM
  • New
    FreK2706
    Newcomer - Level 1
    2021-10-17

    Hello everyone, I am a recent French user and I have a question.
    Is it possible to use the IR cab stereo outputs with the effects of the X5 while using the amp distortion and the real cab on stage?
    The goal is to broadcast in parallel on front-facing live speakers while keeping the configuration with my amp.
    If so, what is the routing?
    Thank you

    read more...
    0 7
    • FreK2706
      PedroRodrigues Hi FreK2706, thank you for your post, please consider that its not possible to use the IR cab sim with your Plethora X5. as the cab sim on the unit is not IR.Thank you
      • Wed at 1:44 AM
  • New
    Alxl29
    Newcomer - Level 1
    2021-10-16

    Hi, 

    I'd like to plug the XLR balanced output (post eq) of my BQ500 into a mixing desk (Mackie ProFX16v3), but need to enable 48v phantom power of the desk. 

    Does the amp have a built-in safety to allow that? If not, can I use an XRL to 1/4 cable or another workaround? Or do I absololutly need a DI box? 

    Thanks for your help! 

    Regards,
    Alex

     

    read more...
    0 6
    • Alxl29
      Dale_M Many thanks for your question, looking at the Mackie it has a global phantom power which activates all input regardless of needing phantom power or not, I cannot see any reference to any conflict caused in the QSG of the BQ500 so I will have to check with the designers and get back to you.
      • Oct 16
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-15

    Is there something wrong with the analyzer? It keeps saying unknown server error. or am I doing something wrong after adding in 48K wav files.

    0 16
    • shabazz5
      PedroRodrigues Hi shabazz5, thank you for your post,p lease try the following:
      When you are logged in to your Finalizer.com account, your processed audio file, when you press the Upload button in the top bar, will automatically be encrypted and securely uploaded to the Finalizer Analyzer on www.finalizer.com/analyzer for dynamic and spectral comparison against relevant music genres or streaming services such as iTunes, and Spotify plus Billboard Top 20.
      Asao you should press the Analyzer Tab (www.finalizer.com/analyzer) and sign in so you can hav3 access to the Cloud
      When logged in, Author will be set to your name on your saved module presets in the Finalizer application.
      The Cloud Page Parameters include:
      Enter User Name
      Enter Password
      • Oct 15
      • Finalizer
        shabazz5 Still not working
        • Oct 16
    • shabazz5
      shabazz5

      Do I need to buy a License

      • Oct 17
    • shabazz5
      PedroRodrigues Hi shabazz5 you can use the unit for a few days to access how the unit works but after that you must acquired the App. To acess the trial version please see the picture below. Thank you
      • Wed at 1:32 AM
  • New
    Fabiolo
    Newcomer - Level 1
    2021-10-13

    Hi,

    I was wondering if it was possible to use the TonePrint to create a dive bomb using the sub n up ?


    any ideas ?

    0 7
    • Fabiolo
      PedroRodrigues Hi Fabiolo, thankyou for your post, please follow the link below that will help you on this matter. https://www.musictoob.com/best-octave-pedals/ Thank you
      • Oct 14
    • Fabiolo
      TC-Mike no, it can only do fixed octave, but no pitch bends. The Brainwaves Pitch shifter can do dive bombs (+/- 2 octaves max) Brainwaves has a pressure sensitive MASH switch, so you don't need an expression pedal to to trigger the dive bomb
      • Oct 15
  • New
    drastic
    Contributor - Level 1
    2021-10-11

    My Ditto+ won't write anything on its disk. Can't even keep a short loop in say memory 1, that I just recorded. I was once able to import 2 30 seconds loops in 2 and 3, but then, no way to import anything. Available disk space shows 500mo ! Please help. Hard reset ? How ?

    read more...
    0 15
    • drastic
      ChrisEdwards1 Hi drastic, If you have not yet done so could you please perform a factory reset?
      To perform a factory reset, perform the following procedure;

      Ensure the power is not connected to the pedal
      Press and hold in the 'left' + 'right' + footswitch
      Connect the power whilst holding these three switches in and maintain for 13 seconds
      After 13 seconds you will see the pedal factory reset and reboot.

      This should help to resolve the issue, however, if it doesn't please let me know.
      • Oct 12
      • Ditto+ disk space problems
        drastic Thanks I did it a few times already. At first it seems to work, I can loop, I can import a few loops, then for some reason , one more import puts the Ditto into an endless processing loop.. it can happen with any kind of file, even a saved loop that I made into the Ditto previously, which I re-imported after a reset. Now I stopped trying to import anything and prefer to keep it in that "working state" as I need it to work on stage tomorrow ! We do need to find a solution.
        • 1
        • ·
        • Oct 13
      • Ditto+ disk space problems
        PedroRodrigues Hi drastic, sorry to barge in this conversation but have you check that the FW version is effectively updated, the start pedal must be in booth mode with USB cable connected
        Also confirm that the extended mode is ON with Extend Icon visible in display prior to start o initial loop recording.

        Please also consider that the Extended loop will ONLY work on the first OVERDDUB recording and extend the length of initial loop.

        Please be aware that the Extended function will not work on each Overdub, the Extend Loop only works once, on first OVERDUB after initial loop.
        Please confirm the following:
        1) set xtend mode to ON
        2) select an empty track on Looper
        3) is the xtend mode icon visible in display before starting Looping ? if yes ..
        4) record a 1 bar short loop
        5) stop ditto plus by double tapping FS
        6) start play backback and press Fs for xtend Ovderdub
        7) is the ooverdub recording extended with the timer counting on once the loop end is reached ?
        8) if yes , xtend mode is working and is he leaves Ob one the total length will be a multiple of the initial loop length.
        Please also consider that only wav files are supported (so NOT mp3), in the formats described below
        • PCM mono 16bit @ 44.1kHz
        • PCM stereo 16bit @ 44.1kHz
        • PCM mono 24bit @ 44.1kHz
        • PCM stereo 24Bit @ 44.1kHz
        • PCM mono 32bit @ 44.1kHz
        • PCM stereo 32bit @ 44.1kHz
        • Float mono 32bit @ 44.1kHz
        • Float stereo 32bit @ 44.1kHz
        I hope this helps.
        • Oct 14
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