TC Electronic

if you have feedback issues, you should work on them on the source, using a compressor on top will likely make things worse (depending on settings) and there won't be a dynamic toneprint that will deal with your indiviual feedback issue. 

I recommend to first identify what causes the feedback and then try to eliminate it ... (change position of amp , position pickup away from amp, etc, etc... ) 

the web has a lot of great infos on how to identify the rootcause of feedback in your system and how to deal with it ..

https://www.wikihow.com/Get-Rid-of-Feedback-From-Your-Amp

https://www.reddit.com/r/Guitar/comments/befmk/how_do_you_deal_with_excessive_and_unwanted/

cheers,

Mike

Sounds like your FX loop might be too hot for the Afterglow.

Try plugging your guitar directly into the Afterglow, going straight to the front end of the amp, on a clean sound. If it stays clean even with hard strumming, it's the FX loop.

Check if your FX loop has a level setting (something like -10dBV / +4dBU), and if it does, use the lower one.

Hope this helps.

So back it went. Money back but I am somewhat disappointed. The fella in the shop said these cheaper pedals can do that, ie distort. Well it's not fit for purpose is it then!

Hi Alex,

Please PM me with details about this issue and I'll do my very best to help You.

Hi, I'm in exactly the same position and cannot get a proper response from support. Pedro has responded but not answered the question. I cannot use the cloud as it says my ID and email address are incorrect. How can that be if i can log in hear. There is no option on the app to retreive a forgotten password if that was the case either. It's very poor service.

Hi efryan,

When You click on Login to Analyzer here: https://finalizer.com/analyzer

there is an option to click on "Forgot Your Password?" Have You tried that ?

Hi 

All TC cabs are 2-conductor only. 

Best Regards,
Lars

Hi glento,

Try switching the sample rate from Original to the supported 44.1kHz or 48kHz ?

All the best from

Claus

Flashback 2 works with external tap switch in all versions. (note: you need to enable it in the toneprint app!/ "global product settings" tab when Fb2 is connected to editor and you edit any template)

latest 1.2. service update will also include the option to use internal tap tempo mode, if MASH functionality is disabled in the Toneprint app..

1.2 firmware update will be relreased later this week... 

Best, Mike

looking forware to the new firmware. Makes the Flashback 2 perfect. No external tap pedal needed and stereo delay (I guess)

I agree. but it seems they are not involved in this forum at all. 

I think it's more for users, cause if you check most posts don't even get replies, sometimes if ure lucky a user will help you out but Tc's staff have not seen em around. 

I own a Studio Konnekt 48 and I really love that interface. It is perfect for my recording needs, sounds great and has reasonable latencies. 

It is a real shame, that TC Electronics don't support this fairly new product. In a time where everybody's talking about the environment and saving resources, it just doesn't seem right that I have to throw away a perfectly good (great actually...) audio interface, just because I wish to upgrade the software on my Mac. 

Next time I buy an audio product I guess I will spend some time checking out the "end of life" policies of the manufaturer. The software support should last at least as long as the life expectancy of the hardware product.

I always thought of TC Electronics as a serious and trustworthy manufacturer, but this time you have really let me down...

I wonder if TC even exits anymore, after they have been ackquired by Behringer.. 

I have the same problem, luckily I was the Beta tester of Catalina and could be able to turn back to previous version. I can not use Catalina just because of this hardware and it is not acceptable.

TC please answer us with a solution.

Hakan

Did you have a question?

https://www.youtube.com/watch?v=HsLcKzBl45g

BR, Lars

Good luck with that. TC Electronic is the worse company to deal with. They have NO customer support. I bought Finalizer and didn't receive my email with the serial number. I am so pissed off.

If you get any issues as a small customer with TC electronics, forget it, it's like dealing with a crook or a drug dealer.  Once they got your money they make sure reaching out to them is impossible, yet acting like they have some form of customer support. 

You want an example of how low TC electronic is, what and the bunch of crooks they are? Go on their support page.  They have the guts to put pictures of support people with a smile on their face and a headset as if they have a proper customer support team and a call center. They don't. it's all smoke and mirrors.  

Hi Azenkwed,

Did You get Your license ? Please PM me or reply here if not!

We have seen issues with the email getting caught in spam filters ...

All the best from

Claus

I would like to know how to get a refund as well as the user above this thing hasnt worked since I bought it.

Hi Terrany,

I would like to help - will You describe the issue and what is Your System setup?

All the best from

Claus

I finally got it to work in my system...sort of!  The first I learned from TC Electronic support is that you must use it with an ASIO sound driver.  Okay, so I opened it in a different computer with ASIO and I have it authorized through iLok...fine!  And I got it to open, take a master, manipulate it and so on.  I also put in several reference track and...voila!  I can compare my track to pro released tracks!  However, I never got an answer from support re: the Finalizer.exe (the executable file) doesn't install the program into my Windows 10 operating system, it just opens directly from the folder where it sits on my C drive.  This can't be right because when I go to save as a project, it saves the name I gave in the folder I sent it to, however, there's no file extension assigned to it.  And I have no clue what file extension it should have.  Windows can't open it without a file extension.  That's why it's not right...the fact that it opens directly from the folder withought installing to the operating system...we're missing something here.

Will someone please confirm that this is the problem with this software...IT DOESN'T INSTALL INTO THE OPERATING SYSTEM...IT JUST OPENS DIRECTLY FROM THE FOLDER!  SO I CAN'T SAVE A PROJECT BECAUSE IT DOESN'T ASSIGN YOUR FILE AN EXTENSION!

Now that I more or less figured out how it works (I read through much of the manual) I would love to have actually save a project so I can go back and keep refining my master.

WILL SOMEONE AT TC ELECTRONIC PLEASE FIX THIS ISSUE OR RETURN OUR MONEY...100 HARD-EARNED AMERICAN DOLLARS!

Thanks,

DrMove

Yes, the toenprint pedals jack connectors  all have jack sensing,so  if you use mono in, stereo out, the output will be stereo and can be send to 2 amps.

Best regards,

Mike