TC Electronic

TC Electronic

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TC Electronic

208,486 members
80,688 posts
  • New
    ianmacaulaymusic
    Newcomer - Level 1
    2021-01-19

    My plethora X5 had an issue so I needed to get a replacement. I did a system export on the original to bring my user settings and boards over, but I can't figure out how to restore the new one using the file. I've tried restoring the new one and the original one by putting the exported file on the plethora's usb drive but each time the unit deleted the file and nothing seems to happen. I've seen a "restore points" menu option appear on a YouTube video going over the new features in 1.2 but that never appears on my unit. Does anyone know what the process is for restoring the plethora using the export file?

    read more...
    0 6
    • ianmacaulaymusic
      PedroRodrigues Hi ianmacaulaymusic form your description it seems that you unit may be stuck on boot mode, please follow the link below to access the full process on how to resolve this matter. Please read the guide that accompanies the tools so you can implement this process. https://wsi.li/dl/E2E4j4XHpcWabmr2o/ Thank you
      • Wed at 12:13 AM
  • New
    FrederikRogerDenolf
    Newcomer - Level 1
    2021-01-19

    Dear,

     

    When I play on my Ditto +  Looper my guitar signal passes through. When i push record it records but i can't hear my guitar signal through my amp. When i push again and the looper is in playback i only the recorded loop signal but I can't play along with it cause my live guitar signal doesn't come through. am I missing something? I would like to know how to fix this problem. I wanted to get to customer support and ended up here. Is this the correct place for my question?
    Thanks in advance.

    Kind regards

    Frederik

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    0 3
  • New
    TomY2K
    Contributor - Level 1
    2021-01-19

    Hi,

    I do not find clear answer about the output of the plethora.

    I am building a without amp config with the following rig:

    Guitar -->plethora input -->Insert Send to Preamp and Torpedo cabM--> back to Plethora --> stereo outputs to FOH

    I would like to know what is the type of output (balanced or unbalanced) and the impedance of Plethora Outputs? 

    Behind that question i am wondering if i could go straight into FOH or if i need a stereo DI box in between.

     

    By the way many thanks for this fantastic product and the improvements of 1.2 firmware. great job! 

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    0 5
    • TomY2K
      PedroRodrigues Hi TomY2K please be aware that the Plethora X5 offers unbalanced Output connectors 2 x ¼" TS with 600 Ω,I would advise the use of a DI if you wish to input on a pre-amp on a desk
      For a more detailed information on the Plethora X5 will be available on the manual for this unit, please follow the link below to access a more detailed description for this unit
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0D9M
      Thank you
      • Tue at 12:48 AM
  • New
    David72
    Newcomer - Level 2
    2021-01-18

    Is there away to get te values onthe three knobs to change when loading a toneprint? 

    When I load a differnt say compressor the value for sustain, attack and level stay the same as I set them before.

    Not sure I'm making my self clear :)

     

    Any tips, Or is there a way to set this?

    Loving the sounds tho!! 

     

    read more...
    0 4
  • New
    itsratso
    Newcomer - Level 1
    2021-01-18

    Any plans for adding this? 

    0 4
    • itsratso
      WilliamR Hello, William from musictribe here. Currently, the Plethora X5 has a hypergravity compressor. We are always open to suggestions. I will pass this on to our engineers for consideration.
      • Mon at 4:16 PM
  • New
    Jascon44
    Newcomer - Level 1
    2021-01-17

    Is the parts to the TC Electronic RH 750 bass amp compatible with the TC Electronic Blacksmith bass amp parts, mean the three channel memory board.

    part#B20686

         #P18301-d

    0 6
  • New
    RenRen1
    Newcomer - Level 1
    2021-01-17

    Hi good day. I have a problem in my flashback 2x4. I bought it last dec. And suddenly the first footswtich which is bank A is broke. The magnet in the footswitch is divided into three pieces :( Now the problem is, it is not activating/triggering the switch when i step on it because it's stuck. Is there any replacement for it? And where i can buy it?

    Hope there's a replacement parts for it :(

    read more...
    0 12
    • RenRen1
      Nigel67 Hi. If you purchased the unit brand new last December, then it will still be under warranty and you should send us a service ticket by going to the Support tab at the top of the page and in the new window that opens scroll down to the Service tab and submit a ticket. If you have opened the unit, then unfortunately this has voided the warranty. You can still send the unit in for non warranty repair, or you could purchase spares by clicking on the spares tab instead of the service tab in the support page.
      • Jan 17
      • Flashback 2x4 footswitch
        RenRen1 Hi. I already send a ticket. How can I purchase the spare parts?
        • Jan 17
      • Flashback 2x4 footswitch
        Nigel67 If you submitted a spares ticket, then one of my colleagues will get back to you with pricing and availability so that you can purchase the part.
        • Mon at 12:32 AM
      • Flashback 2x4 footswitch
        RenRen1 Ok thank you sir. Waiting for their reply because I badly need it..
        • Mon at 5:47 AM
      • Flashback 2x4 footswitch
        Nigel67 what is the ticket number and I can check where it is in the queue.
        • Mon at 7:35 AM
  • New
    YZFGerrald1251
    Newcomer - Level 1
    2021-01-17

    Anyone have an issue with their polytune clip on? mine keeps blinking one green light ive tried chaning the batteries and pressing all the bouttons a few diffent ways hoping for like some sort of master reset but nothing... 

    1 3
  • New
    technotrash
    Newcomer - Level 1
    2021-01-15

    Need input POT for TC Electronic MX300.  Knob sheared off during transport.  Thank you.

    0 2
    • technotrash
      WilliamR Hello, William from Music Tribe here. Please contact us by submitting a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on parts to get started.
      • Jan 15
  • New
    MrJohn
    Newcomer - Level 1
    2021-01-15

    How do you select the new ( Loopers) on a new pedal board , with the updated 1.2 Plethora X5 ?

    0 4
    • MrJohn
      TC-Mike just like the other pedals : switch to EDIT mode , select pedal slot and then select the looper from the list of FX pedals with the EFFECT encoder. Push ENCODER to load it to slot . You can load up to 5 loopers on your board .
      • Jan 15
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