TC Electronic

TC Electronic

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TC Electronic

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  • New
    bradp015
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Having some trouble making this work.

    Clarity M >>>stock cable d sub fanout #1 cable to BNC to XLR adapter (as stated in manual)>>>connected to 1. mackie dl32r AES out, and 2. Aphex Compellor AES out. Signal present at outputs but not apparent at Clarity meter. (I have not confirmed signal is at the AES output but assume it would be on both devices)

    I see metering at about 20-30db less than expected. (It may be just noise? I do not have a way to monitor the AES outputs of the mackie and compellor) Peaks around -35db. Although Im running a -12LUFS signal out the analog outputs of both devices. (mackie and compellor)

    > On the mackie I was not able to get lock when I adjusted input to AES1 on the clarity. Never locked.

    > on the Compellor, lock didnt happen for a while, although I was new to connecting to AES and it may have been user error in selecting AES1 in the sys prefs.)

    I am using the adapter stated in the manual. I am using the stock fan out cable. Nothing else is connected other than power to the clarity. I have used this unit with Optical sp/dif and toslink with success. (analog RCA to AD converter to clarity). I have also tried AES out of a x32 without success. Pls comment if you have ANY troubleshooting ideas!!! Thank you!!!!!!

    Any help apreciated!!!

     

    Brad P

    thank you!

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    0 9
    • bradp015
      PedroRodrigues Hi Brad have you tried specific AES 50 cables on the case of the Mackie as the AES50 is transmitter at higher frequencies than the one supported via a XLR cable? Are you using the Neutrik NA2FBNC adapter to bridge the BNC connection with XLR connection present on the Sub D cable? Have you selected the digital input source for AES on the Clarity M?
      • Jan 15
    • bradp015
      bradp015 -- I'm using the cable provided by TC electronics.
      -- I am using the Neutrik adapter to bridge the BNC connection with XLR connection present on the D sub cable That is provided in the clarity box. The fan out cable.
      -- I have selected the AES one, AES two, AES three, and optical choices on the clarity.
      Thank you for your ideas
      • Jan 15
    • bradp015
      bradp015 Any other things you think I might try???
      • Jan 16
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues Hi bradp015 can you confirm that when you select the digital input, you are selecting the correct channels? The options are AES 1, 2, 3, 1-3 (5.1 surround).
        • Mon at 12:24 AM
    • bradp015
      bradp015 thank you Pedro!!!
      When i select the dig channels i can see on the display AES1, AES2,AES3 etc....
      How long does it take for the clarity to lock to the digital input?
      Does it auto select the sample rate/bit depth?
      The manual isnt very specific about it all..
      thank you for your help!!!
      • Mon at 5:06 AM
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues It should not take long to lock on to the input signal. Can you please provide details on the signal inputting on the Clarity M? Thank you
        • Tue at 1:12 AM
    • bradp015
      bradp015 The device is a Aphex Compellor with AES out. The XLR to BNC adapter to the tc elec included cable assembly fan out with D sub is connected to the clarity. Signal is a commercial song playing thru the mackie dl32R going to the compellor. The analog outs of the comopellor is routed to a tricaster video switcher.
      • Tue at 6:02 AM
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues Hi bradp015 can you confirm if the signal outputting form the tricaster is AES3?
        • Wed at 1:24 AM
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

    read more...
    1 4
  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

    read more...
    0 19
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Jan 14
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Jan 14
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Jan 14
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Jan 14
  • New
    fraxyl
    Newcomer - Level 1
    2021-01-13

    I just want to use the return without the send. I have my phone plugged into the return to have a beat. This works great, but everything before the FX loop in my signal chain is muted (probably because the send is empty)

    0 3
    • fraxyl
      PedroRodrigues Hi fraxyl Effectively you are correct, before the FX LOOP the signal is muted in your signal chain as you do not have a signal being send. Please consider that you would not have a return signal without having a signal being sent in the first place. Thank you
      • Jan 13
    • fraxyl
      fraxyl I understand that's how it operates, but I'm wondering if it would be possible to change this so that the signal travels both through the board and the loop in parallel? I currently have a signal coming in the return, as it's effectively just another input into the device and the send is just an output.
      • Jan 13
      • Plethora FX loop idea
        PedroRodrigues Hi fraxyl, unfortunately, this is hardwired and if no send is connected input signal is cut at insert point and there is no parallel routing option to have both the cut input of send routed around to next slot where it is then summed with the Return signal input.

        A workaround that I can propose is that it could be to record a beat on a Looper that you has on one of the slots, depending on which FX you want to have on playback.
        Eg: load Looper to slot 4 , so you have reverb on playback if slot 5 hosts a HOF 2 while guitar signal has all FX + insert.

        I hope this helps
        • Jan 13
      • Plethora FX loop idea
        fraxyl I discovered having my beat input into the right jack worked as I thought, but then it's also affected by all the effects. The looper idea is still cool, but not really ideal.
        • Jan 16
  • New
    Daniele11
    Newcomer - Level 1
    2021-01-11

    Hi, I tried to beam a library sound to my delay FLashback 2 and it did not woek at all.

    I am using an Iphone 5 and a Fender Stratocaster plus guitar (Lace sensor pick ups).

    The App I am using is tone print of course.

     

    May you help me pelase?

     

    read more...
    0 3
    • Daniele11
      PedroRodrigues Hi Daniele, please be aware that the process to beam to pedal is the following:
      Launch the TonePrint app on your smartphone.
      Find the TonePrint you want to use. You can browse TonePrints by Artist or Product (i.e., pedal type). You will also find Featured TonePrints.
      Plug your guitar or bass into your TonePrint pedal.
      Turn your TonePrint pedal on.
      Hold the speaker of your smartphone next to the chosen pickup and touch “Beam to pedal”.
      Please confirm that you are using the latest version of the TonePrint App on your IPhone.
      I would suggest using a more recent IPhone running a more recent IOS to confirm that the pedal receives the Toneprint.
      • Jan 11
  • New
    TommiTurkulainen
    Newcomer - Level 1
    2021-01-10

    Hi,

     

    Is there anyway to make it work? I´ve been trying to install the latest driver from the website, but it does not show under system preferences/audio. Any ideas?

    0 19
    • TommiTurkulainen
      Nigel67 Hi Tommi, I am afraid that support for Desktop Konnekt 6 stopped a number of years ago. I will send you the last drivers that were released by We Transfer, however I do not think that these will work. Sorry
      • Jan 10
    • TommiTurkulainen
      TommiTurkulainen Hi Nigel, thanks for the answer. It's funny because it did work earlier on Mojave, but I upgraded my hard drive (bigger SSD) and after that I can't make it work.
      • Jan 11
      • Desktop konnekt 6 with Mac OS X Mojave?
        Nigel67 I have just sent the latest drivers via We Transfer. You should get an e-mail shortly. That is very strange it worked on a smaller hard drive. Did you copy all the data from one drive to another or have you re-installed all the software again. If the data was just copied across, maybe you need to make a clean install. If you re-installed everything again, maybe it was the order in which you installed the software or you didn't have the base unit connected? Sorry, but I do not know the answer to this one.
        • Jan 11
    • TommiTurkulainen
      TommiTurkulainen Thanks, I had no luck with the driver. Well, I just acquired a new interface: Focusrite Scarlett 2i2. Second hand 50 €.
      • Jan 11
  • New
    ToneBro
    Newcomer - Level 1
    2021-01-09

    So I just received my new PlethoraX5 and was super stoked to give it a shot. The thing sounds great, but I ran into a huge issue: the first preset channel doesn't seem to work. It's permanently switched on so I can't turn it off and that also means that I cannot select it to edit the settings. Not sure what is going on and was wondering if anyone else had this problem? Thanks.

    read more...
    0 11
    • ToneBro
      StaceyBaum Hi Eli have you updated the Plethora with the latest firmware?
      • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Hey Stacey. Yep, it’s been updated. Not really sure what to do at this point.
        • Jan 9
      • New PlethoraX5 not properly functioning
        StaceyBaum Someone from TC will probably contact you via this thread or you contact TC Support by submitting a Care Ticket. Click on the Support link at the top of the webpage. On the Support page, go down to the bottom and click on Technical Support.
        • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Great. I sent in a ticket too, so I’m banking on TC reaching out. I appreciate the help!
        • 1
        • ·
        • Jan 9
    • ToneBro
      TC-Mike Hi ToneBro , sorry to hear this . this sounds like a potentially defective foot switch. :-( Please get in touch with our CARE team by creating a ticket. They'll advice you on how to proceed and have your product fixed/ exchanged under warranty...
      -Does the slot 1 foot switch "feels" any different compared to the others ? (
      -Can you confirm that the MASH function of Foot switch 1 is still working and that when you apply pressure the MASH LED in slot 1 display is changing according to the pressure applied via your foot?
      • Jan 11
      • New PlethoraX5 not properly functioning
        ToneBro Hi Mike. Thanks for replying! I’ve sent in a ticket describing what’s happening and now I’m just waiting to a response. As far as your questions go: 1. It doesn’t feel any different compared to the others. 2. The “mash” function doesn’t work, so no display changing whatsoever when using my foot.
        • Jan 11
  • New
    CyDia
    Contributor - Level 1
    2021-01-08

    Hi!

    I am trying in vain to customize a preset on my Brainwaves.

    Edit for lisibility:

    How can I edit the Wet Levels of the pitch shifter?
    Assigning them to a knob or to the Mash button won't "ungrey" them.





    Original message
    Here are my 2 problems :
    1. Basically, I'm taking Preset 2 if I remember well (2 voices pitch shifter) and would like to cut off one of the 2 voices when pressing the Mash button.
    2. I also would like to edit the level of each voice separately.

    1. I assigned a Mash function to "Pitch 1- Wet level", set it at the top as default and drop to 0 when engaging the switch.
    The thing is: it doesn't do anything…
    I tried different setups, I can't hear the slightest difference.

    2. I can't just edit each voice level as the counters are greyed out, even when de-assigning the Mash button.

    Any idea on how to do that?

    Thanks!

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    0 16
    • CyDia
      PedroRodrigues Hi, CyDia please be aware that effectively the BRAINWAVES is a dual-voice pitch shifter, the pedal offers slight detune as well as semitone shifts and one or two octaves up or down. The MASH functionality allows classic whammy style octave shifts as well as bidirectional dual-voice shifting on the fly, allowing expression control for some very warped and previous unachievable sounds.
      The 3 TonePrint slots allow you to download custom presets created by world-class artists or craft your own presets using the free TonePrint app.
      Please consider that the FX TYPE knob, select between the 4 pitch effects and TonePrint 1-3 with this knob. See chapter 4.5 for effect descriptions.
      The MASH LED,this will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      The UP/DOWN switches will select whether the associated Voice knob will shift the pitch up or down.
      The VOICE 1/2 knobs will determine the number of semitones each voice is pitch-shifted
      Please note setting both Voice knobs to the ‘Off ‘position will cause the signal to be muted when the pedal is engaged.
      On the case of the MIX knob, it adjusts the balance between the dry and pitch-shifted signal.
      • Jan 12
    • CyDia
      CyDia Hi Pedro!

      Thanks for your copy'n'paste but it unfortunately does not answer my question.

      Let me rephrase.
      I want to edit a toneprint :
      • 2 voices pitch shifter
      • Set the volume of each voice separately

      Problem: Pitch 1 and pitch 2 wet levels are greyed out, cannot edit them.
      Assigning them to Mash won't change anything either.

      Thanks!
      • Jan 12
      • Brainwaves Mash+pitch wet level
        PedroRodrigues Hi, CyDia effectively the information above is also available on the manual, as this is a good starting point for any matter. In regard of what you just mentioned , please consider that both voice knobs must always be active in this setting as long as the pedal is engaged and ‘Off’ is not selected, you can set one Voice as a harmony, with Mix ~50% or as a total pitch shift ,Mix fully wet, or set 2 Voices that are always present.
        This can be used to simulate a capo by shifting up a few notes, or detune to play songs in flat or drop tunings, the MASH function will work as a pitch bend up to 3 semitones. Can you please confirm that you are using the latest version of toneprint App. I hope this helps
        • Jan 12
      • Brainwaves Mash+pitch wet level
        CyDia Hi Pedro,

        Thanks you for your reply. I am using version 4.3.0.0.

        What I'd like to do :
        • 2 voices pitch shifter
        • One octave up, volume 50%
        • One octave down, volume 100%

        Problem is here : Wet level for both voices cannot be edited. As you can see, it's greyed out.
        Even when I set the mash button to control the wet level, cursor moves but no change in sound.

        How do I get it to do that?

        My goal would be to have both voices activated as mentionned, and when pressing Mash one of the voices is muted. (So I'd have a descending control curve on Mash)

        Thanks!
        • Jan 13
    • CyDia
      CyDia Hi! Any idea?
      • Wed at 2:59 PM
      • Brainwaves Mash+pitch wet level
        PedroRodrigues Hi CyDia please consider that brainwaves has a "mix macro that can be enabled to mix V1 and V2 voices at same level, but you can disable this, start with the PITCH template (2 voce classic pitch shifter) disable "Link MIX" . Next you unmap "common mix " parameter and assign the V1 +V2 Wet level to MIX pot or set it to a fixed position, to mute one of the pitch voices (eg V2) via MASH : unassigned the default pitch bend for both voices and set V1 or V2 Wet Level instead Mash can still control 2 other parameters, so he can still have eg V1 bend up or down or control any other 2 parameters with customizes parameter curves each. Please note that when he releases MASH (after having mapped V2 level) the V" wet level won't jump back to the specified "MASH default" BUT to the V" wet level that the pot meter is at ! (which is usually what you want) I hope this helps
        • Thu at 1:03 AM
      • Brainwaves Mash+pitch wet level
        CyDia Ah thanks Pedro! This seems to be what I'm looking for, I'll try it as soon as I'm at the studio again !
        • Thu at 3:47 AM
  • New
    PeterSon
    Newcomer - Level 1
    2021-01-08

    Hi,
    When I download the TonePrint manual 2.0 (frontpage attached) it look much differerent from the version that I have downloaded to my PC which is version 4.4.3. Why isn't it the same?
    Is it the software that isn't updated to a new version like the one in the manual or is it the manual that is an old version?

    The link in the manual that is directing you to the latest TonePrint editor doesn't work:

    https://tcelectronic.com/toneprint-editor/

    Best regards/
    Peter


    View Attachment
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    0 10
  • New
    JohannesPla
    Newcomer - Level 1
    2021-01-06

    Dear TC Electronic Team, 

    I' recently bought the clarity m stereo and I really like it so far. Nevertheless the spectrum analyzer is too compressed in my opinion. For me, the spectrum is the the most important tool in production/mixing phase. Is there any consideration for an future update on "optional" expanding of the analyzer? This would definetely fulfill my dream and I believe a lot of users or potential buyers would love this feature. Otherwise I'm gonna have to consider if I really need this device on long term. 

    Also a tilt setting for the spectrum analyzer and an optional RMS and crest factor readout would be amazing! 

    Best wishes Johannes 

    read more...
    0 9
    • JohannesPla
      PedroRodrigues Hi Johannes, please be aware that any updates on the unit and the respective plug in is present on the products page that you can access by following the link below: https://www.tcelectronic.com/tcelectronic/product?modelCode=P0DC8. Please also consider that regarding the RTA, this tool allows a individual band zoom that allows you to pinpoint exact frequencies allowing any frequencies to be easily identified and adjusted, I understand its not a full screen or even a more expanded view but still allows a detail working environment. In Regard to RMS and crest factor please consider that the Clarity M is a Loudness Meter and offers the most used Loudness meters, therefor when it comes to the RMS meters and the crest factor, these are based respectively on PEAK meters and RMS meters and are effectively outside the operating scope of the Clarity M, that is exclusively a Loudness Meter. Thank you
      • Jan 7
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