TC Electronic

Hi all

can anybody tell me what Bluetooth protocol wiretap uses with the app? I'm trying to figure out if I can connect my phone to wiretap and Xsonic airstep foot controller at the same time. 

When playing a recorded clip via the app, is it playing from the actual pedal unit or has it copied the clip to the app? Reason I ask this is because I would like to control the wiretap pedal via my airstep Bluetooth / midi controller to start backing tracks. If it plays through the app this won't be in my signal chain and hence no backing track through my setup. If it plays via the actual pedal unit then all good. Hope this makes sense!

wes 

Hi, I've been trying to get my pedal serviced or refunded since the 17th of january. Representative (Matt Smith) has told me that my refund would be processed when I shipped the pedal and then didn't answer with shipping info; I then posted here and was told the refund would go ahead without me shipping it back, and to wait for confirmation, I shouldn't even have had to write again; one month and several replies later, I have not heard back from him. I am extremely tired of dealing with this and cannot understand how Matt could have missed my dozen replies over four different means of communication. Please let me know what is going on with this service ticket.

I purchased a Clarity M on eBay from a 3rd party vendor. Unfortunately I did not test the unit for a few months after receiving it due to relocating my studio. When i finally plugged the unit in, I noticed the screen blurred and froze after a few minutes. I would have to guess it's a lose chip inside. Can someone recommend a place I can send it to get repaired?

Hiya, 

Long time lover and user of TC Electronic goods and fan of John Petrucci. When the two created this downloadable patch, I couldn't wait to try it out. 

Starting with a Flashback Mini in 2017, it never worked on that unit. Buying a full sized Flashback and whether "Beaming" it or USB cabling it, I could never use that patch. All other Toneprints worked (at the time) just not the "Mountain Top". 

I acquired another full sized Flashback just a day ago. And whether "Beamed" or USB'd, the "Mountain Top" patch will not work. I only hear one of the delays, not two. 

I work in a music store and saw a Flashback 4X. Not sure what year it's from, I tried to "Beam" some patches. Two worked, but the "Mountain Top" still didn't. All that is heard is one delay. Not two. 

I can see on the TonePrint app, there are two new John Petrucci tones doing pretty much the same thing as the "Mountain Top" but are called "Axe-FX 1" and "Axe-FX 2". Both of which my standard V1 Flashback can not download either of those two, as well as the original "Mountain Top". But my unit can download other Toneprints. 

I believe the "Mountian Top" patch needs to be looked at by the Devs and see if an update can be made. Since 2017, and a total of 4 Flashback units, I have never been able to enjoy that patch. 

I have updated the TonePrint Editor app on my phone and cpu. I don't know how to update the pedal itself. 

I do hope I get some replyies as to why I can not use this patch. But most of all, I hope TC Elcetronics can fix the patch to be used. 

Thanks in advance. 

D.Picetti. 

I am thinking of purchasing a TC Electronic Quintessence harmony pedal, but before I do I was wondering if this pedal would be able to replicate the guitar harmonies in Beatles songs. Specifically "And Your Bird Can Sing" and "Come Together". 

I know "And Your Bird Can Sing" is in the key of E and uses mainly 3rds but I believe there are also 4ths and 6ths in it. 

Any advice would be greatly appreciated.