TC Electronic

TC Electronic

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TC Electronic

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97,984 posts
  • New
    RobYates1
    Newcomer - Level 1
    2021-03-28

    Will the Disaster Area DMC Micro controller let me switch boards on the plethora X5?

    0 16
    • RobYates1
      NicJonesMT Hi RobYates1.
      You need to send PC Messages to the Plethora from the controller to change the boards.
      I am not massively familiar with the DMC Micro and whether it can send PC messages, so what I would recommend is to contact the Manufacturer to confirm this.
      • Mar 30
    • RobYates1
      LosKartoflos With the PC Channel you can select a board. With CC you go up or down the boards, toggle single paddles and change the hot knob values. Although you can control the looper.
      • Mon at 10:43 AM
    • RobYates1
      RobYates1

      So it does seem that it has a little more midi control than I thought. I actually ordered the DMC.micro from Amazon but it showed up broken so I had to return it. I re ordered the DA Mini Baby3 because it seemed a little simpler. That should be here Thursday.

      • Mon at 10:57 AM
  • New
    Carli1234
    Newcomer - Level 1
    2021-03-28

    Before you ask, NO it has not been activated in my Ilok account.

    I need it solved fast !

    Thank you

    0 46
    • Carli1234
      KyleJohnson Hello, Kyle with Music Tribe here. We can help with this but we will need you to please submit a Support ticket through the Support portal at the top of the page so that we can get your information.
      • Mar 28
    • Carli1234
      olhsson The MD4 is not a choice in the technical support ticket form! How do you submit a ticket?
      • Mar 30
    • Carli1234
      brianleewhite I'm having the exact same issue, and the support portal is a mess. Like olhsson said, there is no MD4 choice in the support ticket form, I just submitted a ticket by selecting a different product. You guys should consider having a dedicated support section for your webstore purchases.
      • Mar 30
    • Carli1234
      olhsson I managed to do the same.
      • Mar 30
    • Carli1234
      Penguino I'm in the same boat. Still waiting for my MD4 HD licence too, i did what i could with a "pre-sales" care ticket.
      • Apr 4
  • New
    baiie
    Newcomer - Level 1
    2021-03-26

    I bought systeme 6000 native plugins but did not receive any activation code email. please help me

    1 20
    • baiie
      PedroRodrigues Hi baiie, have you log in your ILOK account to confirm if the licenses where remotely deposited? If no please provide your ILOK USERNAM and a print screen of your paypal purchase confirmation via PM and I will gladly assist you on this matter.
      • Mar 27
      • I bought systeme 6000 native bundle  but did not receive any activation code email. please help me
        baiie my ilok name is : baiie
        • Mar 27
  • New
    jtromann
    Newcomer - Level 1
    2021-03-26

    We bought MD4 HD but did not receive any activation code email. please contact for solving this. 

    Order number: 1519405

    1 20
    • jtromann
      PedroRodrigues Hi jtromann have you log in your ILOK account to confirm if the licenses where remotely deposited? If no please provide your ILOK USERNAM and a print screen of your paypal purchase confirmation via PM and I will gladly assist you on this matter.
      • Mar 27
    • jtromann
      Tmatomas Same thing here yesterday
      • Apr 4
  • New
    linhtrac
    Newcomer - Level 1
    2021-03-26

    I bought VSS4 HD but did not receive any activation code email. I've checked all mailboxes and there's nothing from Musictribe. Even mails to reset password.

    Order number: 90411

    Date: Thursday, March 25, 2021

    1 37
    • linhtrac
      jtromann Same Problem here with MD4 here. Oder Number 1519405. Emailed Support twice, no response yet.
      • Mar 26
      • I bought VSS4 HD but did not receive any activation code email.
        PedroRodrigues Hi jtromann I have replied to your post and please provide your ILOK USERNAM and a print screen of your paypal purchase confirmation via PM and I will gladly assist you on this matter.
        • Mar 27
    • linhtrac
      PedroRodrigues Hi linhtrac have you log in your ILOK account to confirm if the licenses where remotely deposited? If no please provide your ILOK USERNAM and a print screen of your paypal purchase confirmation via PM and I will gladly assist you on this matter.
      • Mar 27
  • New
    Fidotito
    Newcomer - Level 1
    2021-03-23

    Hi, I´m from Brazil

    Why doesn't my mini spark booster the drive? Only clean sound.

    Thank´s

     

     

    0 25
    • Fidotito
      NicJonesMT HI Fidotito, Can you please click support at the top of the page and submit a technical support ticket.
      We can then go through some trouble shooting steps with you and try and get this sorted.
      • Mar 23
    • Fidotito
      WilliamR Hello Fidotito, William from musictribe here. Spark mini booster will increase your volume up to 20 db on a clean channel, which will result in a higher volume. However, on a distorted channel, your overall volume will not increase because of the compression from your distortion, your distortion will increase instead.
      • Mar 25
  • New
    DHSG
    Newcomer - Level 1
    2021-03-22

    I want to control my Plethora X5 via MID:

    • Change boards
    • Turn effects on/ off
    • Set effect values

    What are the MIDI commands I have to use for this?

    Where can I find a documentation?

    1 25
    • DHSG
      WilliamR Hello DHSG, All of the current CC tables are listed within the PlethoraX5 under the Midi section under Global.
      • Mar 23
    • DHSG
      WilliamR MIDI PC:0→Board: 1 ~ MIDI PC:126→Board: 127


      Board  CC 94  Scroll  Down 64-127 ↓



      Board CC95 

      Scroll Up 64-127 ↑



      Pedal 1 ON/OFF  CC102

      0-63 → OFF

      64-127→ ON



      Pedal 2 ON/OFF CC103

      0-63 → OFF

      64-127→ ON



      Pedal 3 CC104

      0-63 → OFF

      64-127→ ON



      Pedal 4 CC 105 

      0-63 → OFF

      64-127→ ON



      Pedal 5 CC 106

      0-63 → OFF

      64-127→ ON



      Hot knob 1 CC 107

      0-127 0-100%



      Hot Knob 2 CC108

      0-127 0-100%



      Hot Knob 3 CC 109

      0-127 0-100%



      LOOPER RECORD CC110

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER PLAY CC 111

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER CLEAR CC 112

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER PAUSE CC 113

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5
      • Mar 23
      • MIDI Commands to control Plethora X5
        DHSG Thank you. That's what I was looking for.
        • Mar 28
    • DHSG
      LosKartoflos A manual would be a thing and Snaphsots/scenes!
      • Mon at 10:44 AM
  • New
    deepho
    Newcomer - Level 2
    2021-03-22

    Hi

    I've buy the "SYSTEM 6000 NATIVE SERIES" who all has worked fine.

    My question are only, it's not possible to have 2 ILok Assets insteet only 1 ?

    I work on 2 systems, one at home and one at Studio.

    Best and thank you

     

    read more...
    0 13
    • deepho
      TC-Claus Hi deepho - We are currently considering a change in the license scheme. Thanks for helping us making the decision.
      • Mar 23
  • New
    saptezsapte
    Contributor - Level 2
    2021-03-22

    Hi,

    I have an issue with a payment that was not claimed for system 6000 native bundle (upgrade from vss3 native). The money returned to my bank account, the card issuer said that they were not claimed by the merchant in 5 days from order, also that the mercant must claim the amount in maximum 30 days from initial operation. Can somebody from TC help me pls ? Is there a problem or I have to wait ? I received the license, but I want everything to be ok on both ends.

    Regards,

    Alin.

    read more...
    0 16
    • saptezsapte
      Nigel67 Hi saptezsapte. I can only apologise regarding this. I will send you an e-mail shortly so that we can get the issue sorted. Many thanks.
      • Mar 23
      • payment not claimed
        Nigel67 E-mail sent, did you receive it? Please also check your SPAM if not
        • Mar 23
      • payment not claimed
        saptezsapte Hi, I sent the required data few hours ago. Thank You.
        • 1
        • ·
        • Mar 23
  • New
    Bomi
    Newcomer - Level 1
    2021-03-21

    Hi, I got a question. Do you still have trolley's for my rs210c with amp. Mine is broken. 
    greetings, Michiel Bos Arnhem, the Netherlands

    0 16
    • Bomi
      Nigel67 Hi Bomi. Please contact our spares team and they will be able to advise you further regarding the trolley. This can be done by clicking on the support tab at the top of the page, which will open a new window. Scroll down and click on the Spares tab and submit a ticket. Many thanks
      • Mar 21
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