TC Electronic

Maybe the answer is out there somewhere already - but to be quite frank, it took me too long to even get here - or to get in touch in anyway with TC. I used to adore the company, it was a benchmark regarding being customer friendly and it's service. Now the benchmark that is left seems to be the sonic quality of their products. Which is still great.

But here's my question: I've been a TC user for a long, long time. I started with the Powercore (in the days when it was still PCI) moved on to the Powercore Express and finally managed to make a dream come true when buying two units of the System 6000 plus the ICON remote. Now I saw the Native series coming up, but didn't even bother to try so far, as I think if TC values loyality and their customers at all, than a crossgrade option for all owners of the System 6000 should be a matter of course!

So again: is there a crossgrade option and if not: really??

Please don't make me dissapointed here.

I have recently perchased a TC Helicon Perform-V and am unable to beam effects from the app.

I have tried it so many times, with different devices and only managed to get it to work once but never again.

I have now downloaded the voice support app for mac and am able to import effects to the unit via usb although voice support doesn't have as many preset options as the perform-v app does.

Is there a way to get the beaming to work or can I get access to the full range of presets via a usb?

Is this a common issue with this product or should I send it back for a replacement which works with beaming effects?

Thanks

Hi there,

After my MD4 trial was over last week, I immediately bought the full version, as I'm in the middle of customer projects where MD4 was used.

After the purchase came the shock, it takes 24 to 48 hours until the full version is unlocked. Where can you find something like that, it's 2021.

And please, how do I explain to my customers that their projects won't be finished.

A seamless transition from trial to full version simply has to be guaranteed in the professional sector.

The highlight is yet to come ...

It was now more than 60 hours ago that the MD Native Software was purchased and I haven't even received a purchase confirmation or activation yet. The money was of course debited immediately.

That is not professional and an absolute cheek. I expect immediate activation and compensation for the trouble this caused.

Re: can anybody help please:

Dear TC music Tribe Community,

I recently bought the TC G-system and have some SQS files that I want to put onto the G-box.  TC Electronic releases G-System Editor and Software 3.0 states you can download it, but when you press the “here”  link, all I get is the message 

“…This www.tcelectronic.com page can’t be found…” (please see uploaded file)

 The link to the page is: https://www.kvraudio.com/news/tc_electronic_releases_g_system_editor_and_software_3_0_8855

Can anybody help please

Kind regards

Tony

Hi,

I bought the MASTER X HD DT yesterday.
I tested the demo version a while ago. Now when starting the software apparently does not find the hardware. 
The app constantly asks for the activation of the Ilok.
Who can help me.
I had no problems with any of the other controllers.