TC Helicon

TC Helicon

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TC Helicon

228,035 members
102,847 posts
  • New
    Roland1
    Contributor - Level 3
    2021-05-08

    Hi
    After using VL3 for some time, I want to create some presets with steps for song arangements.
    I can now create steps with different Effects, I learned also how to copy a other preset to a step.
    I watched some videos about using steps inkl. this one from Craig:
    https://www.youtube.com/watch?v=UzwntwA9gvw

    BUT: How can I f.ex. copy step #1 to step #5, if I have alredy 4 steps?
    Sometimes the arrangement will change, and I have to reorder the steps into other sequence.

    If I have in a preset Nr. 1 created a good effect in step #4, how can I copy this to f.ex. step #2 in a preset Nr. 2?

    Thank you for your help !
    Roland

     
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    0 1
  • New
    Rokinroger
    Newcomer - Level 1
    2021-05-08

    Hi.  I just recieved the harmony Singer 2 and it came with only 3 rubber feet.  How can I get one more?

    0 2
  • New
    InkedBeetle
    Newcomer - Level 1
    2021-05-08

    I bought a Go guitar Pro in December and was working perfectly... till yesterday. When I plug into the USB with my iPad Pro the blue TC Helicon logo lights up, then the square light above it which is supposed to be blue (red when guitar output is over limit) constantly flashes red. There's no audio input into the device and it does'nt seems to solve restarting the iPad o repeat the connecting process. Any toughts?

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    0 2
  • New
    sanelso2
    Newcomer - Level 1
    2021-05-08

    Hi, I have two questions:

    1) Is there any difference between the TC Helicon Voicelive Play and the Play Acoustic, besides the Play Acoustic having the guitar input (for key detection and efxs) and guitar effects? So does this mean both versions of the units have "exactly" the same vocal effects?

    2) On either unit, cans Voicelive VoiceSupport2 software be used to pre-program the keys of invidual presets that can be then sent to the VLP units? ...or is the VoiceSupport2 software basically for only backing up, copying, and changing order of presets?

    Thanks for you help in advance!

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    0 3
    • sanelso2
      JoeRivers96 Hi, thank you for your contact. The vocal fx on these two units are the same - you will see some different presets on the Play Acoustic due to the guitar input.

      Unfortunately internal settings cannot be edited on VoiceSupport 2. This software is purely for preset management and firmware updates.
      • 10 hours ago
  • New
    Johnldonofrio
    Newcomer - Level 1
    2021-05-07

    I need an inexpensive simple pitch correction processor. Will the mike mechanic really help get my voice in tune. Thanks 

    0 1
  • New
    MarkMorita
    Contributor - Level 2
    2021-05-06

    Can you please update the firmware to allow users to allow both loop sounds and tempo to a preset?

     

    •  When MET is set to MUTE in the saved loop slot, I am able to save the sound of the metromone to the loop slot (e.g. Kick or stick). However, when MET is set to MUTE, then VL3X ignores the tempo saved in the present.
    • However if I set MET to OFF, then I can get VL3X to play the metronome at a tempo that matches the preset. However, then neither the loop slot nor present remember the loop sound.

    I just want to be able to save the followoing type of info to presets.  Preset #1 has a kick metrnome at 60 bpm, and preset #2 has a stick metronome at 80 bpm.  Should be possible.

     

    P.S. I have found a strange hack to save this informatino to the loop slot, but this is not a good solution becuase I would then need one loop slot for each present, and there aren't enough.  Also, when I move presetns around, I would need to remember to manually update the loops slots, and that would become unmanagable.

     

     

     

     

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    0 4
  • New
    Steves71
    Newcomer - Level 1
    2021-05-05

    Hello, here in the U.S. trying to find somone selling the Mp-85, having it in stock? Any help is appreciated.

    0 7
  • New
    LuisFerreira
    Newcomer - Level 1
    2021-05-04

    Hello,

    Last year I created a ticket about the issue I'm facing with my TC-Helicon VoiceLive play. Until now no answer from the support.

    I have performed all kinds of reset to the device explained in the manual (full reset etc....)  , installed the latest firmware etc... nothing solved .

    The issue is the LCD screen display the information of the patch goes reverse and can not be readable from time to time, power off the unit and power up again solve the issue until after a few minutes (30m or 1h or so ) the LCD display goes reverse again.

    Can someone help me on that ?  Anyone had this issue? 

    In attach a picture of the issue.

    Thanks for the support

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    0 21
    • LuisFerreira
      DavidKnighton Hello LuisFerreira,
      Sorry to hear you haven't been in touch. Quite often if you don't hear from us, it's because your email server spammed our reply. Always check spam/junk inbox when expecting a reply. I would say this issue likely needs to be examined. Go ahead and click the SUPPORT tab and submit a TECH SUPPORT inquiry. Once submitted, you should get an automatic reply with a case number that begins with CAS-xxxxxx-xxxxxx. Provide me with that case number and I'll see to it that someone responds.
      • Tue at 3:50 PM
    • LuisFerreira
      LuisFerreira Hi David , thanks for your reply, I have create a new ticket "Ticket Number: CAS-450888-X7V5L3". Sometime was not correct on my last ticket request as this time. I get a message with ticket number that I did not happen on the other request. Thanks for your support. Regards - Luis
      • Wed at 1:36 AM
  • New
    litesnsirens
    Contributor - Level 2
    2021-05-04

    I have used many TC products over the years was up to voicelive 3 but switched over to voicelive rack because, well, I wanted less stuff on the floor.  I use an axe fx 3 for guitar and I control pretty much everything from an RJM Music Mastermind GT10 midi controller which is amazing. It allows me to just have one device on the ground but still control my entire setup. The voicelive rack is pretty good but it's a little slow to respond to certain midi messages and for some it can be a little glitchy.  All in all I love the setup but of course a newer more powerful and faster voicelive rack would be much better...

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    0 3
  • New
    Russbac
    Newcomer - Level 1
    2021-05-03

    I have a voice live 3 that doesn't power up anybody know where to send these things for repair

     

    0 2
    • Russbac
      Nigel67 Hi Russbac. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. Many thanks
      • May 2
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