TC Helicon

TC Helicon

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TC Helicon

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176,708 posts
  • Trife666
    Contributor - Level 1
    2019-12-21

    https://kb.musictribe.com/musickb/view/article/TCHelicon/en_US/VoiceLive-Touch-2-Blue-Screen-After-Power-Up-228155787

    This link seems to not work really need to find the working one so I can flash firmware back to restore my device

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  • anurag
    Contributor - Level 1
    2019-12-20
    UNIT DETAILS:
     
    TC Helicon harmony singer 
    Serial number: 21099590
    TC item number: 996371001
     
    PROBLEM DISCRIPTION
     
    The previous day i tried to do the firm update of my pedal by downloading the software called "VOICESUPPORT". As soon as my software was successfully installed, i tried to click the firm update, the update started to begin before the update was finished i had a message " the update was not successful". Then i tried to do a manual reboot my downloading the SendSX software by holding tone and footswitch before switching on the device. The green light changed to orange light and i tried to reboot it and even though after doing manually it doesnt come to normal operation. The device is not working still the power supply Grenn light is perfectly alright.
    I request to give me an assistance regarding my issue.
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  • George55g
    Contributor - Level 2
    2019-12-20

    Hello. I have an idea to use LV2 for a live stage anf be able to switch on/off every microphone of 3 singers directly into mixconsole, or-at first- through VL2 and than in mix.

    And my question: Do You produce some "Signall Switcher" suitable for microphones (symetric inputs and outputs, rezistance against hum and noise=ground loops), and easy useable? 

    Prodece it some othes arouvnd The World?

    Thanks for Your good help. George55g

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  • George55g
    Contributor - Level 2
    2019-12-20

    Dear friends. 

    I am new here, but I need a help. I´v got the vocal processor Voice Live2, which is very good maschine-easy operated by foot knobs, ...souds very well. But If I want to edit some preset, I can´t move cursot among lines. It´s written in manual "it´s possible by DATA WHEEL, but this wheel looks death. It doe´s naothing in any mode (there si all expalin in manual very easy). It´s possible in EDIT or HOME mode. 

    My question is: Is there some possibility to turn the data wheel off/on, in some setup menu or somewhere else"? I couldn´t find any word about it in manual.

    Thanke You for a good advice. George

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    • George55g
      kiskadar69

      Maybe DATA WHEEL went wrong.

      • December 22, 2019
    • George55g
      TCH-Rob

      Hi @George55g ,


      Press the "support" tab on www.musictribe.com to create a care ticket. Our support team will help you solve your issue! 

      • January 3, 2020
    • George55g
      PetGerbil

      I haven't got a Voicelive2 but on the Voicelive3 there is an option to "lock" the controls by pushing the Data wheel down for two seconds. I dunno if that is a feature on the VL2,but try holding the Wheel down for 2-3 seconds and see if anything happens.(on the VL3 a symbol appears on the screen to show it's locked)

      • January 3, 2020
  • Jona
    Contributor - Level 1
    2019-12-19

    Hi all,

    I've just returned from two weeks of touring using the Perform-VK and I'm not very happy with it. We used Ableton Live to send MIDI CC via USB to change settings on the fly, which worked well. But, even though we were sending MIDI Clock/Tempo, the Echo/Delay time was never on time. No idea why this was the case.

    Also, we were sending MIDI notes via Ableton Live to use Harmony as pitch correction, but we had trouble with the Harmonies sounding weird and gravely at times, and dropping out at other times. It felt like there was a gate on harmonies.

    So after being unsatisfied with the VK I'm wondering—is the VoiceLive Touch 2 is better? We'd like to send MIDI notes and CC via USB.

     

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    • Jona
      TCH-Rob

      Hi @Jona , 


      In many ways the Voicelive Touch 2 is better than the Perform VK. It has far more effects and parameters which you can edit, and you'll find it far easier to troubleshoot issues like delay timing and harmony weirdness with its screen. I'd say it's the all-around better choice! 


      Hope this helps  

      • January 8, 2020
    • Jona
      davedroug

      ive been using a voice live rack for a quite a few years works and sounds great but due to down sizing on my equipment for some of the tiny room gigs i do, i dicided to try the perform VK ,and it lasted an hour before it was packed back up and returned, it was shocking , since ordered the voicelive touch 2 just hoping thats going to be better sound wise

      • January 16, 2020
    • Jona
      davedroug

      question for you Jona, are you using a keyboard ,midi files or audio files for your music

      • January 16, 2020
    • Jona
      DannyG I was having issues with the Harmonies not tracking the played chords on my keyboard. Now I power up the VK while holding the SET button, which tells the VK to ignore all the CC present on MIDI, and the Harmonies work withou error. I would still love to send CC to preset the VK, but haven't figured that out yet, and for now, i do that manually for every song.
      • June 23, 2020
  • Jimf
    Contributor - Level 1
    2019-12-19

    Hi Folks,
    I’ve just upgraded from a TC-Helicon Harmony G-XT to the new TC-Helicon Play Acoustic and am trying to duplicate my settings from my old voice processor.
    Can anyone tell me how to setup a customized preset on the Play Acoustic to mimic the settings below?
    Thanks in advance


    TC-Helicon Harmony G-XT
    Base settings: (for all presets)
    • tone: on
    • FX: Hall reverb on
    • Pitch correction: on

    Switch A                            Switch B
    • Double on                        • Double off
    • FX: Slap on                      • FX: Slap on
    • Voice 1: Base                   • Voice 1: Low
    • Voice 2: High                    • Voice 2: Lower

     

    Tune: Seven Bridges Road written by Steve Young - Eagles

     

    Song format: Chorus1, Verse 1, Verse2, Chorus2, End

     

    Chorus 1- Setting = Switch A – Full Harmony Voices: ON
    Verse 1 - Setting = Switch B – Less Harmony Voices: ON
    Verse 2 - Setting = Switch A – No Harmony Voices: OFF
    Chorus 2 - Setting = Switch A – Full Harmony Voices: ON

     

    Basically, I start the song using a single preset. (eg. preset 4)
    The first 4 lines are the chorus on preset 4 switch A
    The next is Verse 1 on preset 4 switch B
    The next verse, I switch back to the A side and take the Voices off to get no Harmony
    The last verse is back to full harmony Switch A, double On (Same as first chorus)

     

    Thank you,

     

     

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  • jornthedrummer
    Contributor - Level 2
    2019-12-17

    Im a Drummer and also Mix my band from the stage. 
    Id like the SingThing to receive monitor inputs from a mixer or SPD-SX with volume control for the speaker, but NOT send this signal to the XLR out. Only the microphone in the XLR out. 

    Is this possible?

    If not, can we have a software update to allow this. 

     

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  • JanFranzen
    Contributor - Level 2
    2019-12-17

    Hi peeps!

     

    I've tried literally everything but my VL3 won't sync properly with Ableton via MIDI cable. The BPM is not stable and goes in +1 and then -1 etc. This way my loops go totally out of sync of what Ableton is doing.

     

    With USB cable it works very good, but with MIDI cable it is rubbish! And I really need it to work via MIDI cable because I am going dawless.

     

    Let me know if it will ever work

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  • AgatheD
    Contributor - Level 1
    2019-12-17

    Hello, my name is Agathe and I am a professional singer.
    I would like to ask you few questions about a particular use of the TC HELICON VOICELIVE RACK. Can it be controlled by an audio interface (CYMATIC UTRACK24) using a programmed midi signal ?

    Here is the situation : 

    I want my audio interface (CYMATIC UTRACK24) to control the effect program of TC HELICON VOICELIVE RACK on stage during the show, without any intervention of myself. I wouldn't like to use a footswitch, i was wondering if the TC helicon liverack can be controlled with a programmed midi signal, coming from an other audio interface. also, if the midi signal controls the effect program, do you agree that it would control the song's tempo ?


    Thank you for your reply.

    Have a good day.

     

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    • AgatheD
      TCH-Rob

      Hi @AgatheD ,


      Voicelive Rack can receive midi signal, and midi can be used to control the tempo of a preset. More information can be found on page 27 of the Voicelive Rack users manual. 


      Hope this helps, let me know if you have any further questions!


       

      • December 18, 2019
    • AgatheD
      AgatheD

      Hi @TCH-Rob ! Thanks a lot for you answer ! I've just downloaded and had a look on the users manual ! Just to confirm my comprehension, can a midi signal change the effect program of the TC helicon live rack ? If i use a programmed midi signal, can it work as well as a midi keyboard ?


       


      Thank you !


      have a good day


      Agathe

      • December 18, 2019
  • fadersnstuff
    Contributor - Level 2
    2019-12-16

    Hi All,

    We are trying to set up a slapback (echo) and tweed (megaphone) preset. We beam in the slap back to preset 1, beam in the tweed to preset 2. As far as I understand, following the manuals (both written and video) this should load the echo sound into slot 4 (light blue) on the echo button. This works fine for preset 2. However if we want to use the same echo sound on preset 3 we can't. It seems to default back to a different echo sound on slot 4 on (echo) light blue. What are we doing wrong??

    The video manual states that you can combine up to 7 effects on one preset but we can't figure out how to do this by using either the ios app or the mac voicesupport 2 editor. How do we build presets from the cloud library?? Is it impossible to have two different beamed in effects on one preset?

    Is there any way to adjust the gate threshold for tone or megaphone?

    Thanks in advance for any help!

     

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