TC Helicon

Hi All-  I have a question which is hopefully an easy one!  I have a TC Helicon Harmony G-XT (in the Voicetone series) which I have running into a mixer.  The mixer has +48V phantom power option which I have not needed to switch on until now, when I am trying to also run a condenser mic cirectly into the mixer.  My question is, will the +48V phantom power at the mixer inputs have any negative effect on the Harmony GX-T which is connected to the mixer via XLR cables?

I just got a voicelive 3 and it's a beast and I'm totally in love with it. My only real issues with it are ergonomic, but given the amount of features it packs, this was clearly well thought out. I use it in composing, post production and live performance environments. MIDI is a heavy part of everything I do, and I was disappointed to see the limited MIDI capabilities. I know you've discontinued it, but I really feel that this piece has the capability to capture the imagination of every electronic music producer out there......if only it had full MIDI implementation for all parameters.

Will there ever be another firmware update? And if so, I have so much to add to that conversation ;)

Hi, I hope someone can help?

I'm having trouble trying to use the Care Ticket forms on Music Tribe, the ones I have tried just dont work.

I want to make an enquiry about buying a part for my TC Helicon Voice Works Plus

The Data wheel has snapped off and I therefore stupidly glued it back on. Now it turns but does not press to select, therefore I cannot do anything. I wou.ld require whichever part needed to make this function work again. Thank you. My Serial Number is 7087381

The selections in the Care ticket form do not allow input of 'brand' and 'model'

I hope someone can help and show me in the right direction

Thanks, Mark

Can the SingThing trigger vocal harmonies using only midi (with no audio) from a keyboard similar to the TC Helicon Perform VK?

I would like to have the option of running my keyboard audio as a separate stereo signal to the main mixer board but retain the ability to trigger vocal harmonies from my keyboard.

Hey all, so I am using a Blue Yeti X Condenser Microphone and was told that all you need to do to connect it to the GoXLR is just to add the 3.5mm cable to it and done. However, whenever I try to plug it in all I hear is a loud screeching sound and I cannot use the Chat Mic option. If anyone has a solution, I would truly appreciate it! Thank you!

I've opened 2 support tickets and have not gotten any return contact regarding the issue.  One ticket was inexplicably closed out as "problem solved".  I've tried calling TC helicon directly but, despite it being within the regular business hours, am told y automated message that I've reached them outside of regular business hours.  I just want to get my pedal fixed. The dial and 1 of the stomp switches has broken off just through normal use. I'm a regularly gigging musician and this pedal is a fixture for me. 

When plugging in my headphones to my GO XLR Mini, i hear a constant static/buzzing noise coming through. I know it's not my headphones because they work just fine with other devices. It's not my microphone because I can still hear it even when I unplug the mic. I've tried moving it's position, moving the other electronics away from it, but nothing is working. I've also tried plugging the device into different USB ports on my computer. The static/buzzing seems to go away whenever I put my hands on the microphone or the GO XLR Mini itself for some reason. Please get back to me when you can.

Hi, I recently bought a VL3X, of wich I'm really happy, it's an almighity machine! Except for the following three issues:

1) When I switch between presets I often hear a very loud "puff" noise which is really annoying. I'm pretty sure ut depends in the reverb cause it doesn't happen between two presets that share the same type of Reverb. Please tell me it's fixable! It's would be really unprofessional to hear that on stage between songs (Or worse in between, if you need to)

2) The Delay spillover! Switching between presets kills the tail of the delay! No guys, come on... Not cool at all! A machine like this should not do that. Or better yet it should allow you to decide whether you want this or not. Any suggestions? 

3) When you loop a very wet guitar sound it's really ugly to hear that the tail gets vut at the end/beginning of the loop. I imagine this is harder to fix cause it depends on the signal routing but it would be great!

Thanks, any help or advice wil be most welcome!