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  • New
    fsfs
    Newcomer - Level 1
    2022-08-30
    Voicelive3 looping volume | Merchandise

    Why are my acoustic/electric guitar loops softer in volume than my acoustic/electric guitar volume playing thru the Voicelive3? Is there a setting I'm missing?

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    • fsfs
      PedroRodrigues Hi fsfs, thank you for your post, I would first suggest to check how you have set up the Loop Mixer, this will allow you to adjust the mix between your imported loop and your live vocals/guitar. It may also be useful to check all the tools available on your VOICELIVE 3 for the Loop, for this please follow the link below to access the reference manual for your unit, please check page 113 and forward. https://www.tc-helicon.com/tchelicon/product?modelCode=P0CDY I hope this helps. Thank you
      • Aug 31
  • New
    jpinski
    Newcomer - Level 1
    2022-08-29
    TC Helicon Blender - Audio in Right Ear Only | Digital Mixers

    Hi all, I'm trying to connect a guitar to Blender but I'm only getting audio through the right ear. Connecting the cable half way allows audio to output through both ears. Wondering what cable/adapters I need to make this work?

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  • New
    Girgzdys
    Newcomer - Level 1
    2022-08-28
    drivers issue | Software

    Hi all. Were I can Find GOXLR Mini drivers?? because I have download app from original page, but no drivers, and need more few files....

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    • Girgzdys
      ChrisEdwards1 Hi Girgzdys, The GO XLR Drivers are automatically downloaded and installed during the GO XLR App installation. If you are experiencing any Driver issues/error messages related to drivers please first try using the Driver Repair function within the app.
      This can be found in the System tab under the Help & Support section, if upon using this you are still experiencing issues could you go to the Support tab at the top of this page and submit a technical support ticket so we may assist further.
      • Aug 28
  • New
    JessieO
    Newcomer - Level 1
    2022-08-27
    TC HELICON HARMONY SINGER 2 | Vocal Effects

    How do set this up ?  Do

    you have to connect it to a guitar or keyboard?

    the 9v power supply - is there a special one?

     

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  • New
    Gaspy
    Newcomer - Level 1
    2022-08-26
    .DLL file error GOXLR MINI | USB Audio Interfaces

    Hi everyone, someone can help me?

    I have the problem showed in the followed image, how can i solve that?

    My OS is Windows 10 Pro

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    • Gaspy
      Gaspy here I have the other error that came out
      • Aug 26
    • Gaspy
      NicJonesMT Hi Gaspy.
      Can you please run the Driver Repair tool in the Go XLR app, power cycle your machine and then run it again. You can find it in the Go XLR app > System >Help & Support. Normally the first time you run it, it will uninstall the existing driver so please do this twice.
      If this doesnt resolve the issue, please click support at the top of the page and submit a technical support ticket.
      • Aug 27
    • Gaspy
      Gaspy when I follow your istruction, exactly when I click on the "Help & Support" button it opens to me another menu what I need to click?
      • Aug 27
  • New
    lhlh1202
    Newcomer - Level 1
    2022-08-26
    go xlr mini Phantom power | I/O Interfaces

    Goxlr mini phantom power. Here's your question.

    Manufacturer knows +24v

    The microphone I use is lct440

    It's a +48V mic

    It's working

    Can I keep using mini and lct440?

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    • lhlh1202
      PedroRodrigues Hi lhlh1202, thank you for your post, in this case the best option is to get an external +48v PSU to get around this issue. Thank you
      • Aug 31
      • go xlr mini Phantom power
        lhlh1202 Thank you for your answer.

        I bought an upgrade to goxlr
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        • ·
        • Aug 31
  • New
    Plumbstic
    Newcomer - Level 1
    2022-08-25
    Installation | Analog Mixers

    Why will my go xlr mini only download in chineese

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  • New
    dan62
    Newcomer - Level 1
    2022-08-23
    VoiceLive Play MIDI implementation specs? | Vocal Effects

    After a lot of research, I found that the VoiceLive Play is the device I currently need for singing covers in the style of pop stars from the best pop /rock of 70s, 80s, and 90s... . I am vocalist and programmer, and currently writing javascript code for a prototype online/offline video player of mine.

    I couldn't find any manual or reference on the web for MIDI SYS/CC implementation of the TC VoiceLive Play (VLP) (not the GTX version). I will implement Javascript (via WEB MIDI) into my prototype video player for automatic VLP patch/effects change etc, in order to play videos containing audio tracks and scrolling lyrics whose timeline triggers javascript events that send MIDI data to the VLP (no need for any DAW in my scenario), so I am wondering if the VLP GTX MIDI implementation is the same and/or different than the VLP that is usable for my novel implementation.

    Can anyone provide the current link or specs sheet to the full MIDI specs of the VoiceLive Play (not the GTX version) since I have yet to find that type of info on the net? Thx for providing awesome support and products!

    dan62

    read more...
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    • dan62
      PedroRodrigues Hi dan62, thank you for your post, please ponder that the VoiceLive Play does not allow MIDI implementation and/ or control, the USB port on the unit allows 2 channels, locked as a stereo pair in both directions, allowing to sending backing tracks to and from your VoiceLive to a computer, the USB PORT also allows interaction with VOICESUPPORT 2 software and to perform updates. For more information on the VoiceLive Play configuration process please follow the link below to access the full manual for this unit: https://www.tc-helicon.com/tchelicon/product?modelCode=P0DEH Thank you
      • Aug 24
    • dan62
      dan62

      • Aug 24
  • New
    michaelbee2020
    Newcomer - Level 1
    2022-08-23
    Usb port | Merchandise

    What type of USB ports are on The Voice live 3?

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  • New
    RayRoberts
    Contributor - Level 2
    2022-08-21
    Voicelive3 switches to "All Presets" during gigs | Vocal Effects

    First off, I love this thing.  It works pretty good considering all it does.  I only really use it for harmony vocals, and once you set the vocal level and guitar level input to a not-too-hot level, it seems to work pretty good...that is if you sing your note close to pitch. 

    Anyway, I have mine set up for "Favorites" so when I step thru programs (up & down) it only scrolls thru the patches I've created and stored as "Favorites".  Just about at every gig - at some point during the gig - it switches to "All Presets" mode.  That is, I'll scroll up or down and it's going in sequence thru all the patches.  

    Any ideas why this is changing on it's own?  There's no internal battery that I know of.  I did have to clean off the SD card contacts when I first got the Voicelive3 so I could get it to work.  Perhaps there's an issue with the SD card again?

     

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    • RayRoberts
      PedroRodrigues Hi RayRoberts, thank you for your post, please ponder that when you have found a Genre you would like to explore, you must tap the Genre button again to confirm and exit.
      Pressing any other button – like HOME – to exit Genre selection mode will not select the current Genre.
      Make sure you use the Genre button to exit the menu and confirm your selection.
      The Genre button will be flashing to remind you to press it.
      After selecting a Genre, you will notice that scrolling through Presets gives you fewer options than before.
      Presets are now filtered and only show options contained in your chosen Genre.
      To return to seeing all Presets you gad to Tap the Genre button and use the Mix Knob to change the Genre to “All” and Press Genre again to exit.
      I hope this helps

      Thank you
      • Aug 23
    • RayRoberts
      RayRoberts Yes, I understand (& understood) that's how to set the operating mode. The problem is that it switches back to "All Presets" at some point during a gig or at home or when first powering it on. It's random.

      Here's the steps I take:

      1) Press the "Genre" button.
      2) Use the big knob to scroll to "Favorite" genre.
      3) Press the "Genre" button.

      When I do this, it works. That is, it allows me to step through only the Favorites I've selected.

      The problem is that it only stays in this mode for a seemingly random amount of time.

      During a gig - nearly every gig now - I stomp on the "Preset Up" foot switch to move to a specific Favorite setting for a specific song, and I notice it's scrolling through all the presets in sequential (numerical) order. When this happens I press the "Genre" button and see that it's set to "All Presets". From there I have to go to steps 2 & 3 to fix it.

      I could just rearrange my desired presets into sequential order and forget about using "Favorites", but that's not how it's supposed to work as I understand it. I have a feeling there's no fix for this, and that's what I'll have to eventually do.
      • Aug 23
    • RayRoberts
      PedroRodrigues Hi RayRoberts, thank you for your reply, the process that you have described to access the "Favourite Genre” is correct.
      What I need to point out is how you exit the "Favourite Genre".
      When you are in the Favourite Genre and you press any other button like HOME to exit, the Genre selection mode will not select the current Genre.
      Please make sure you use the Genre button to exit the menu and confirm your selection.
      The Genre button will be flashing to remind you to press it.
      I hope this helps.
      Thank you
      • Aug 23
    • RayRoberts
      RayRoberts ?!? Yes. That's exactly what I do as stated in step 3 in my previous post. ?!? Yes! The Genre button flashes. I see that. Press the Genre button while it's flashing it it saves it. I understand all of that. I don't think you understand what I'm stating as the problem. Am I missing something?!?
      • Aug 23
    • RayRoberts
      PedroRodrigues Hi RayRoberts, please allow me to clarify that I understand what you are stating and what you have mentioned on your description, Probably my explanation what not very clear.
      What you have mentioned on the steps described only refers to accessing the "Favorite Genre” and not exiting the "Favorite Genre”, as you can see on your post below:
      • Aug 23
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