TC Helicon

TC Helicon

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TC Helicon

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  • New
    Anorak56
    Newcomer - Level 1
    2021-11-09

    The audio from my pc while connected to my GoXLR constantly cuts out for a fraction of a second always while having 2 or more applications open with both playing sound. I have followed every suggestion software and hardware wise and my only option currently is to try to return it but I don't have the manufacturer's packaging anymore and need to file a warranty claim. Any new suggestions would be greatly appreciated.

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    0 5
    • Anorak56
      Dale_M Hi Anarak56, sorry this has been your experience, we would advise going to the Support tab above and opening up a Technical ticket with us so we can assist.
      • Nov 10
    • Anorak56
      PedroRodrigues Hi Anorak56 I would suggest to try another USB port, also try to update your BIOS and the drives on your Motherboard. It might also be useful on your BIOS to check if the PCIE is selected as Gen3 or Gen4 and please switch to PCIE Gen3, if none of this resolve this matter please follow the guidance posted by colleague on the message above. Thank you
      • Nov 10
  • New
    DennisMilsom
    Contributor - Level 2
    2021-11-07

    Just tried running the leys into the Perform VK and then audio out to the powered speaker, however all I can get is this muffled low end sorta sound, nearly no definition. I am using mono cables.

    Which leads me to think these connectors are all just stereo only. I note in the diagrams in the manual they show stereo cables.

    So, are they exclusively stereo, or are they a "switching jack" whereby either a mono or stereo can be used? If it is a switching, then there is a hardware fault with my unit.

    Thanks

    EDIT: Just tried a stereo cable, same result, so I think the unit is faulty! I bought it brand new, but it's juts out of the warranty period. I have never had a need before today to try this, and as it was brand new it's not something I would have thought of testing when I opened it tbh...

    Anyhoo, there is an issue so hopefully maybe Nic or someone else from TC can chime in here?

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    1 18
  • New
    Chappellj
    Newcomer - Level 1
    2021-11-06

    I am purchasing the harmony v100.  How similar are the vocal and guitar effects to the acoustic play pedal?  I am wondering if the amp will be more limiting?

    1 20
    • Chappellj
      PedroRodrigues Hi Chappellj, thank you for your post, the Harmony V100 in a “swiss army knife Amp” that offers a huge number of tools divided on the two input channels available such as Voice channel with Adaptive Tone, Intelligent Anti-feedback, Pitch Correction, Harmony, Reverb and Delay.
      On the Guitar channel with BodyRez, Intelligent Anti-feedback, Tuner, Reverb, Delay, Chorus and a 3 band EQ.


      The PLAY ACOUSTIC is a great pedal and also offers BodyRez filtering and on-board EQ but the effects available on this unit are based on the TC Electronic HALL OF FAME REVERB, FLASHBACK DELAY and CORONA CHORUS pedals and DI for an acoustic guitar tone.
      In conclusion the similarities between the two units are on the BodyRez filtering, the board EQ and in the FX available.
      I would suggest checking a video guide about the V100 and also one about the PLAY ACOUSTIC, for both videos please see below:

      Harmony V100
      https://www.youtube.com/watch?v=eVE1qOn5xe4

      PLAY ACOUSTIC
      https://www.youtube.com/watch?v=884U6jgRYFQ&list=PLR6Yp1ynH1xfatUQ26rHJ3gWG-1bh_Sxh


      Thank you
      • Nov 8
    • Chappellj
      kenhaynes So based on above response the play acoustic has more premium features ? You called out the features of each product but unclear if the features that are on the v100 are similar ? Newer technology ? Hall of fame-flashback ? Those are on v100 ?
      • Nov 14
      • Harmony V100 similarities to acoustic play
        PedroRodrigues Hi kenhaynes effectively the play acoustic offers more features than the Harmony V100, the innovation on the Harmony V100 is the combination of some existing tools with a amp via two different XLR inputs for Guitar and Vocals. The Harmony V100 offers agongs other tools such as Harmony, Reverb and Delay but not as configurable as the tools present on the PLAY ACOUSTIC . Thank you
        • 1
        • ·
        • Nov 15
  • New
    Leong74
    Newcomer - Level 1
    2021-11-04

    I just got a TC Helicon VK. I tried to connect to my Roland FP30 X via midi. However, Roland FP30 only have USB of Bluetooth midi, and VK is 5pin in. 

    What can I do to connect these? 

    I don't want to connect via audio jack (output will mix with piano) cause I want the output only have vocal.

    Any way or gadgets or accessories can help?

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    0 11
    • Leong74
      kiskadar69 This pairing is not so lucky. Two solutions come to mind:

      First solution:
      1.1. Connect the "USB Computer" connector of the Roland FP-30X to a USB port of a computer with a USB cable.
      1.2. Connect the other USB connector on the computer to the "MIDI In" connector on the TC-Helicon Perform-VK via a USB-MIDI interface.
      1.3. Start a program on your computer (for example, "Bome SEND SX" for Windows) that transfers MIDI data from the Roland FP-30X to TC-Helicon Perform-VK.

      Second solution:
      2.1. Connect the "USB Computer" connector of the Roland FP-30X with a USB cable to the "USB Host" connector of a USB MIDI Host device (eg miditech USB MIDI Host, Mode Machines Cerebel).
      2.2. Connect the "MIDI Out" connector of the USB MIDI Host device to the "MIDI In" connector of the TC-Helicon Perform-VK with a MIDI cable.
      • Nov 4
  • New
    MichaelPirtle
    Contributor - Level 2
    2021-11-01

    We are a studio that has been working from home through the pandemic and are getting back into the studio now.  There are things that our talent has been able to do at home that they want to bring back into the studio on their return, such as the functionality of the GoXLR.  

    In our studio environment, we need their microphones to go not just into their PCs but also into a main mixer for streaming.  Can the line output on the GoXLR be adapted to send out the effected mic signal and the SFX but not the audio from the PC?

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    0 12
    • MichaelPirtle
      PedroRodrigues Hi MichaelPirtle, thank you for your post, unfortunately that is not possible, the GOXLR output is done via 1/8" TRS, stereo, so you would not be able to separate the signal . Thank you
      • Nov 2
  • New
    YiannisS
    Newcomer - Level 1
    2021-11-01

    Hello all,

    I have a VoiceLive Play GTX and I am facing the following problem.

    When I connect my guitar with my DAW, it keeps the effects applied by the GTX. There is no option to turn them off.

    Is there any way to bypass the guitar effects?

     

    Thank you

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    0 8
    • YiannisS
      kiskadar69 If you plug a cable into the INST THRU, the guitar sound will appear here (without effects) and the guitar will not be heard on the XLR outputs.
      • Nov 1
    • YiannisS
      PedroRodrigues Hi YiannisS, thank you for your post. there are 3 output settings VoiceLive Play GTX
      STEREO – XLR outputs receive a stereo mix of all voices, guitar and other inputs.
      MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT. Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel.
      DUAL MONO – All lead and effected vocals are sent via the LEFT output and all guitar, aux/ digital signals are sent via the RIGHT output. Loops are passed in Stereo.
      Regarding what you have mentioned I agree with what kiskadar69 mentioned and to pass guitar signals to an
      amplifier and bypass internal guitar processing, connect a 1/4” cable to your guitar rig from the INST/ THRU
      jack.
      • Nov 2
    • YiannisS
      YiannisS

      Thank you very much for your replies and your time lads. Very helpful, indeed. I will go with your common suggestion, through an amp and the INST/ THRU jack. Works nce. Take care...

      • Nov 2
  • New
    SoPro
    Newcomer - Level 1
    2021-11-01

    I just posted a long discussion starter about changing how the mic signal works.  But here are 2 basic questions to determine where it should go in my pedalboard and how to power it:

    1. Is the instrument "thru" output a true bypass, buffered, something else?  I can't find the answer in any place I've looked.
    2. An online manual and some descriptions say it needs 600mA, but my pedal says 300mA (printed right on the pedal!) and I found one online source that said the same.  I assume what is written on the pedal is correct, and that it only needs 300mA, want to be sure so I don't underpower it.

    Thanks very much.

     

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    0 7
    • SoPro
      PedroRodrigues Hi SoPro, thank you for your post, the Talkbox synth is a buffered bypass pedal and the PSU that should be used is a a 9V / >300 mA power supply.
      • Nov 3
  • New
    SoPro
    Newcomer - Level 1
    2021-11-01

    I understand that the talkbox synth is designed to also be a vocal "enhancer", but for those of us who only want to use it as an instrument effect, in-line with other pedals, is there any way to change signal flow via firmware or software to make this work?

    One way I'd envision it would be have an option where the xlr out is mirrored to the 1/4" "thru" jack, and whenever this option is engaged, the microphone input signal would be muted from all outputs, and only used for formant control of the effect.

    At the very least, could the mic audio muting (so it never passses through to ANY output) be implemented?  This way, a non-singer wouldn't need to have the sound operater vigilantly mute and unmute this signal to the audience.  And if the instrumentalist is also the singer, they could simply use a second mic dedicated only to controlling the talkbox.

    Frankly, I can't imagine that any serious performer would want their vocals to have an effect pedal ALWAYS in their microphone's signal path, especially if they have a professional chain of high-quality mixing and processing.  As nice as your pedal is, if I were FOH or broadcast engineer for a major act, I would never want the performer's mic going first to the pedal, before feeding a multi-hundred thousand dollar mixer with tens of thousands of dollars in outboard gear. The pedal makes using rackmounted RF mic receivers impossible and also completely rules out ribbon mics, etc., with its current limited 24V max phantom power.  Therefore a second mic would always be used anyway, mooting the vocal enhancement features.

    Thanks

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    0 10
    • SoPro
      PedroRodrigues Hi SoPro, thank you for your post, I understand what you referring to and I do agree on some of the points you adress, unfortunately you will not be able to change the signal flow via firmware or software nor it will be possible to mirror the XLR out to the 1/4 THRU jack as you mentioned. What is possible is on the Mic Control ,control the effect's on/off status via an MP-75 microphone and in this case you would have control over the effects on the Mic signal path. I will forward your suggestions to our Dev. Team. Thank you
      • Nov 2
      • Talkbox synth used only as instrument effect
        SoPro Thank you, Pedro.
        If that's the case, and assuming the Talkbox Synth OUT (xlr) is sending mic level*, I’d like to try using a Moen NLP1 (foot-switchable single loop router) to do the following:
        Guitar > Assorted pedals > NLP1 "IN"
        o NLP1 "SEND" > TALKBOX SYNTH "INST IN"
        o Mic (spare, not for singing) > TALKBOX SYNTH "MIC"
        o TALKBOX SYNTH "INST THRU" > no connection
        o TALKBOX SYNTH "OUT" (mxlr) > DI “OUT” (mxlr)
        o DI “IN” (¼") > NLP1 "RETURN"
        NLP1 "OUT" > Guitar Amp (and/or more pedals)

        This should allow me to leave the Talkbox Synth always on and set to desired preset, and then to engage or disengage the effect with the NLP1 footswitch (i.e., to route signal through the Talkbox Synth & DI, or to bypass them.)

        NOTE: DI is a passive Direct Box. Although a DI box “in reverse” cannot convert a balanced line level output to unbalanced instrument level, this should work very well to convert Talkbox mic level* xlr output to unbalanced instrument level, compatible with typical guitar amp or pedal inputs.

        *Please confirm Talkbox Synth xlr out is mic level, not line level.

        Thank you.
        Randy
        • 1
        • ·
        • Nov 2
  • New
    Martin46
    Newcomer - Level 1
    2021-11-01
    • Since the Korg PA300 doesn't support midi and I wanted to use a Perform-VK, I would have to connect to the VK using the left and right audio jacks. My question: if I have the keyboard in split mode (left half playing accompaniment, right half playing performance), assume I'm playing a maj C7 accompaniment and a piano riff on the right half and I want a 3-part harmony (1 voice above the melody and 1 voice below the melody) would the VK be able to detect and play the the upper and lower voices?
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    0 5
    • Martin46
      PedroRodrigues Hi Martin46, thank you for your post, I don't think that would be possible via the jack input, but you could try to use the Roomsense microphones on the unit that might work.
      If you beam in a preset that contains Harmony or HardTune effects and you’re not using MIDI, keyboard audio or an Aux music source to guide key/scale, the mic will listen for chords in the room and try to figure out key and scale from that! Pretty cool.
      The RoomSense is the most unpredictable of the key/scale trackers, since the room dynamics and chord information is most easily obscured using this mode.
      That said, it can be quite effective in specific situations, like placing the unit on top of Korg PA300.
      • Nov 1
  • New
    dragoneggsinabox
    Newcomer - Level 1
    2021-10-31

    Ok so I got a Mic Mechanic 2. It had an awful, constant background noise, an electrical noise that continued even if I turned off the mic, it was constant, no matter if the effects were on or off - the only way to stop the noise was to either turn off the volume on the speakers (and therefore my microphone too), or to completely turn off the stomp box. Moreover, the correction sounded like a "chorus" effect, it didn't work as it was supposed to, it sounded like my voice was double.

    I sent it back and got a new one. This new one has the same issues. (Yes, I opened a ticket for support and I'm waiting for their reply.)

    Now... I really, really like the tone effect, the echo and the reverb. And I could even use the weird correction effect as a sort of chorus, but the background noise is so loud and noticeable that the other musicians I play with immediately asked me to unplug it and agreed that there's something wrong with it. (I tried the Mic Mechanic 1 and it's amazing, great effects, the correction effect works perfectly, no background noise whatsoever. I would love to get that version of the Mic Mechanic instead of the second one! But I can't find it anywhere.)

    I would love to hear from the community... did I somehow get two out of two products that had these audio issues, while the rest of the products out there sound amazing? Do you like your Mic Mechanics? Which one do you own? Did you try both? Have you ever experienced any of these audio issues? Were you able to fix them? How's your experience with the product in general?

    For the technicians... do you have any tips? Should I update the stomp box somehow? 

    I now have the choice to send it back and get another one, or get a full refund, and then I guess choose a completely different product since the MM1 is unavailable. I'm still undecided and that is why I'm posting this, I'm hoping to get some feedback to help me with this decision. 

    (for the record yes I tried multiple times, I checked the rest of the equipment, I tried with batteries / AC as the product requires, I got other musicians to check it and when I tried the MM1 I used the same set up I had used for the MM2.) 

     

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    0 17
    • dragoneggsinabox
      NicJonesMT Hi Dragoneggsinabox.

      Can you please let me know your case number and I can look into this for you?
      • Oct 31
      • Mic Mechanic 2 Audio Issues.
        dragoneggsinabox Thank you! CAS-498905-F8L7R5
        • Oct 31
      • Mic Mechanic 2 Audio Issues.
        dragoneggsinabox Hey Nic sorry to bother you! I'm thinking... would updating the firmware help with the loud noise? Maybe it's the auto-gain...? I still haven't tried, I'm waiting for technical support to suggest what to do about the noise (they did answer pretty fast about the pitch correction, but what really worries me is the noise.) I can provide a youtube video if it helps!
        • Nov 2
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