TC Helicon

TC Helicon

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TC Helicon

254,495 members
132,184 posts
  • banjo123
    Newcomer - Level 1
    2020-07-27

    ive had the voicelive 3 for over a year,had it working didnt use for 6 months came to use again and 

    have no power to it, power to transformer then when i test the lead from transformer to voicelive i get an itermittent bleep

    ive bought a new transformer and same problem, any suggestions

     

     

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    0 21
    • banjo123
      JasonB81 Hello Banjo123 - It sounds like your unit may need service - have you been able to get the device to be come up on your computer when connected to power and USB- in the voice support 2 app ?

      If absolutely no power at all then you may want to create a support ticket in community to get details for repairs or parts solutions.

      Thank you
      • August 13, 2020
  • yuriamorim
    Newcomer - Level 1
    2020-07-26

    Hi guys,

    I bought a Voicelive Touch 2 and a Switch 6 (both second hand) and I've been using the Switch in Custom Mode (with the first six effects assigned to each footswitch). But sometimes the commands from the Switch 6 will go nuts and turn the wrong effects (diferent then the assigned ones). When this happens, I reinsert the TRS on both ends until it gets back to the proper assigned functions.

    Can this be a bad TRS cable thing? Or could it be because I have a malfunction Switch 6 unit? How should I get it fixed? I can't have this happening in the middle of a concert... Does anyone have any guess on where the problem lies?

    Thanks in advance

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    0 64
    • yuriamorim
      kiskadar69 It should be determined which device is faulty. For example, you could measure the Switch-6 with an ohmmeter:
      0. If none of the switches on the Switch-6 are depressed, you will normally measure an open between the Tip and Ring output of the Switch-6.
      1. If only the first switch on the Switch-6 is depressed, you will normally measure 10 kohm between the Tip and Ring output of the Switch-6.
      2. If only the second switch on the Switch-6 is pressed, you will normally measure 20 kohm between the Tip and Ring output of the Switch-6.
      3. If only the third switch on the Switch-6 is depressed, you will normally measure 30 kohm between the Tip and Ring output of the Switch-6.
      4. If only the fourth switch on the Switch-6 is depressed, you will normally measure 40 kohm between the Tip and Ring output of the Switch-6.
      5. If only the fifth switch on the Switch-6 is pressed, you will normally measure 50 kohm between the Tip and Ring output of the Switch-6.
      6. If only the sixth switch of the Switch-6 is pressed, you will normally measure 60 kohm between the Tip and Ring output of the Switch-6.
      7. Normally you always measure 70 kohm between the Switch-6 Ring and Sleeve output.
      • July 26, 2020
    • yuriamorim
      kiskadar69 ..and yes, IMHO this can be a bad TRS cable thing.
      • July 26, 2020
      • Switch 6 randomly sending wrong commands to VLT2
        yuriamorim Thanks a lot, man! I'll look into that. Wishing that you have a great sunday!
        • July 26, 2020
  • yuriamorim
    Newcomer - Level 1
    2020-07-26

    Hello everyone,

    Just joined the Music Tribe Community in order to be able to check around the TC Helicon family some things I'm willing to achieve with my recently acquired Voicelive Touch 2 + Switch 6 combo.

    The more pressing question is the one I put as the subject for this inquiry. I'm a singer-songwriter and I REALLY want to be able to control the Slider FX effects with a dedicated Expression Pedal - so I don't have to use my hands for triggering them momentarily and/or controlling its intensity.

    Since I'm already using the Switch 6 in the footswitch port - and unfortunately it seems that you don't have the option to assign this for one of the footswitches - it seems to me that the only way to achieve this would be using an Expression Pedal connected thru MIDI. Can someone confirm if that's possible? I checked the manual (and this forum), but couldn't find the answer. If it's possible, then would any Expression pedal work or is there some brands/models that are more advisable for getting this to work?

    I'm hoping to get myself an Helix Floor (or LT) in the near future, and I could try using the Wah/Expr. pedal for that purpose (has anyone already done that?), but maybe it's best if I get a dedicated one just for the VLT2 - so I could have the Helix for controlling guitar effects whenever I need.

    I was thinking of getting this EX3 model, made by this Poland brand called Beat Bars, which outputs MIDI both thru USB or a MIDI port. Here's the link for it: https://beatbars.com/en/midi-expression-pedal.html Does anyone know if that would work as I intend it to? 

    Another doubt concerning the Slider FX: is it possible to increase the decay time of the effects (when triggered) so they don't disappear right away from pressing the slider FX region? That would be handy in the case that I can't control this via Expression Pedal. But I'd much rather having the expression pedal possibility though... That would grant me more control and expressivity.

    I'll  greatly appreciate any feedback on this matter. Thanks in advance!

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    0 84
    • yuriamorim
      yuriamorim I've looked into the MIDI Implementation on the manual and there seems to be no MIDI CC number attributed to the Slider FX. That makes me think that maybe it's not possible to do what I want. If that's the case, would it be possible to include such a thing in a future firmware update? Does TC Helicon still keep "updating" this line of products (VLT2) - when was the last firmware update released anyway? - or would they do so if asked by the users community (in case it's theoretically possible)? I'm "late" to the game, but that feature would really make this piece of gear really shine (not that it doesn't already). There's still potential locked in this baby.
      • July 26, 2020
  • Floh1954
    Newcomer - Level 2
    2020-07-25

    Hi,

    which affordable expression pedals work best with the VoiveLive 2?

    That means, that there are no "dead" areas from toe to heel position.

    I learned, that most pedals with a 25 K linear pot in TRS-configuration work fine as an expression

    pedal, but I do not know the correct brands ( the pedal should be durable).

    Thanks in advance, regards,

    Florian Schneider

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    0 68
    • Floh1954
      JasonB81 Hello Florian - This is the pedal I use for all my TC products - I highly recommend it.

      https://www.sweetwater.com/store/detail/EP3--moog-ep-3-universal-polarity-expression-pedal?mrkgadid=984185277&mrkgcl=28&mrkgen=gdsa&mrkgbflag=0&mrkgcat=generic&&acctid=21700000001645388&dskeywordid=39700048800210508&lid=39700048800210508&ds_s_kwgid=58700005371980883&device=c&network=g&matchtype=b&locationid=9013141&creative=452849193008&targetid=aud-909333222373:dsa-824852042819&campaignid=6730319002&gclsrc=aw.ds&&mrkgcl=28&mrkgadid=984185277&rkg_id=0&campaigntype=dsa&campaign=aaDSA&adgroup=984185277:DSA%20-%20Product&placement=google&adpos=&creative=452849193008&device=c&matchtype=b&network=g&gclid=Cj0KCQjw7Nj5BRCZARIsABwxDKIinFL20WL3haU2z_IupNMmKOLuNMw2nG_KIfd4c51f1eC2z8fJs_gaAsbwEALw_wcB&gclsrc=aw.ds
      • August 14, 2020
  • imK3VL4R
    Newcomer - Level 1
    2020-07-22

    I needs it

    0 58
  • JKing
    Newcomer - Level 1
    2020-07-21

    Recently updated my goxlr driver, but now I can't hear any audio from my PC into my headphones, the interface works, both digitally and physically, I can hear my mic inside the goxlr, but any videos, music programs, etc I can't hear in my headphones. What can I do to fix this?

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    0 813
    • JKing
      AlexLane I suspect you just need to select the GoXLR as the active audio device, click on the sound icon in system tray, click on the text above the volume slider and select it.
      • July 22, 2020
  • DonaldTaylorJr
    Newcomer - Level 1
    2020-07-21

    Hello>I'm the original OWNER of my VoiceLive2 and when I got it out of the box-it was a snap to set 'her' to rec. on Channel 3 (played by my left chord hand) from my YAMAHA PSR S910 keyboard. I never once used it as a stompbox rather placed her right on my music stand & pushed the buttons w/ my right hand.

    For 1 thing trying to get Voicesupport pgm to work was a day-mere ! I kept trying upteen times until this AM when as soon as i booted & got to the desktop, I opened Voicelive 2-it opened ! Then, I plugged in my Live2--they synched up but then I could ONLY update-which it did YET, i still have the same issues with the harmonies triggered by my ONE MiDi keyboard (That always worked b-4) did not read my midi notes or chords played by my left hand. i finally got it to work--UPDATED_ and it would NOT play the vocals as i played them. I always was able to play Sus4ths & slide to a simple major chord. i.e. C-E-F-G that slides into C-E-G.

    Now please note, I had had to put my beloved VL2 in her case as I've been fighting a real battle w/ stage 4 throat "C".  because of the time off, I've forgottten a LOT of the controlling knowledge I had of 'her."  NOW I desperatly  NEED YOUR HELP. I'm enclosing the URL of My Utube music videos.

    https://www.youtube.com/watch?v=i4N8NK0Kk2M            (r & r lullibye)

    https://soundcloud.com/dontaylor811/i-believe-in-music-10-25- 15take-one-uremix-5-2-2020

    Now I wasn't a great vocalist yet, I worked steady 5& 6 night hotel gigs on the road & even was a member of DION & the BELMONTS (reformed band).

    1 more thing:  I can NOT seem to eliminate the "flange effect" on my double vocals. It used to sound like ME. Now, I have been frustrated for over 4 weeks which finally got me to post you here.

    I have better pics but I have to jpoin my wife for dinner. I look forward to hearing back from SOMEONE-not like last week when i got a case# and no followup. Thanks for your time.

    Regards,  Don Taylor

     

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    0 111
    • DonaldTaylorJr
      DonaldTaylorJr I have since LOST 86 lbs since this pic ! Radiation & chemo was my ''diet." I'm a fighter & intend to fight on & ROCK ON_ I really need my VL2 to help my moral.
      • July 21, 2020
    • DonaldTaylorJr
      DonaldTaylorJr PS-Once i got the UPDATE i tested & still got JAZZ chords instead of simple 1-3-5's. ALSO, once I had the software up & running--what the hell could I do with it ? I'm going on 70, I don't need more aggravation.
      • July 21, 2020
    • DonaldTaylorJr
      NicJonesMT Hi Donald.
      I've just found your case on our CRM and one of the American Support team contacted you on the 16th.
      Can you please check your Spam/Junk folder for an email from us?

      I have also asked my colleague to send you another email/contact you first thing.
      • July 22, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        SethMusicTribe Do you have a faceBook I could contact you on?
        • July 24, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        DonaldTaylorJr https://www.facebook.com/Donny-T-314625375596325 I'm sorry i did NOT see your note here 'til now. Is it possible that if i recorded an MP3 of my issues you would better HEAR rather than read my issues ??? ALSO--Kindly google the song "Rock-n-Roll is here to stay" the intro where there is ONE NOTE at a time sung--I can NOT replicate that. Please advise because i was once able to do that. Thank you
        • July 26, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        DonaldTaylorJr My VoiceLive2 doesn't play the correct harmonies. Donald Taylor Jr
        https://www.facebook.com/Donny-T-314625375596325 I'm sorry i did NOT see your note here 'til now. Is it possible that if i recorded an MP3 of my issues you would better HEAR rather than read my issues ??? ALSO--Kindly google the song "Rock-n-Roll is here to stay" the intro where there is ONE NOTE at a time sung--I can NOT replicate that. Please advise because i was once able to do that. Thank you
        • July 26, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        SethMusicTribe I messaged you on your Face Book.
        • July 27, 2020
    • DonaldTaylorJr
      DonaldTaylorJr https://youtu.be/Ktj4EhgNPjE this is how I use my VL2 in my studio (Utube Video)
      • July 22, 2020
    • DonaldTaylorJr
      DonaldTaylorJr This is how I've utilized my VL2 on stage as I impressed so many w/ my multi harmonies.
      • July 22, 2020
  • cliffster
    Newcomer - Level 1
    2020-07-20

    I have a Boss FS-6 pedal that I can use to control the looper on my Roland AC-30 amp.  Is there some way to use it with my VLP Acoustic?  These pedals seem very basic.

    0 136
    • cliffster
      kiskadar69 IMO yes. Set both Boss FS-6 footswitches to "FS-5U (MOMENTARY)" mode and Normally Open polarity, for TC-Helicon Play Acoustic set the pedal type to Switch-3, connect the FS-6 "A + B" output and Play Acoustic pedal input with a TRS jack - TRS jack cable. Thus, footswitch "A" of the FS-6 simulates the second footswitch of the Switch-3, footswitch "B" of the FS-6 simulates the first footswitch of the Switch-3.
      • July 20, 2020
  • james1080
    Newcomer - Level 1
    2020-07-19
    When I go to update my software I get a message saying "Device In USE" some Applications such as Google Chrome open MIDI devices. Everything I own has Google Chrome, so how do I update my software on my voicelive2? I close everything but the update and I still get the message and can't update. Can I get some help?
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    1 71
    • james1080
      DonaldTaylorJr I had the same issue Irland ! I kept trying upteen times until this AM when as soon as i booted & got to the desktop, I opened Voicelive 2-it opened ! Then, I plugged in my Live2--they synched up but then I could ONLY update-which it did YET, i still have the same issues wth the harmonies triggered by my ONE MiDi keyboard (That always worked b-4) did not read my midi notes or chords played by my left hand.
      • July 21, 2020
  • kingofthenight
    Newcomer - Level 1
    2020-07-19
    Hi guys . Anyone knows how to set the backing tracks isolated output on VoiceLive 3 X? Found a scheme where says that the gtr outputs are to be used but that ones not working.
    0 238
    • kingofthenight
      PedroRodrigues Hi kingofthenight on the output Tab on the backing track setting you will be able to route the backing tracks to the guitar outs.
      If both outputs are connected, the signal is in stereo. If one is connected, the signal is summed to mono.
      This mode allows you to have a two-component Backing Track where “the click” is sent to one ¼” output and “the track” to the other.
      These signals can then be independently routed wherever you wish.
      Usually, you will have “the track” go to FOH and “the click” to a monitor mix .
      If you’re listening to Backing Tracks over your headphones, you’ll hear the split tracks as described here, with “the click” on one side and “the track” in the other.
      I hope this helps
      • August 12, 2020
      • VL3 X  backing tracks output?
        kingofthenight Hi Pedro and thanks. I’m sorry but I don’t see the output tab for the backing tracks anywhere? Do I need the Software update or? I’m running the 2.0.00 build 311 manufacture date 2019.05.01.
        • September 14, 2020
    • kingofthenight
      PedroRodrigues Hi kingofthenight thank you for your reply, please make sure that the backing track must be 16 bit resolution at 48 kHz. Please follow the link below to check a video that will help you o this matter https://www.youtube.com/watch?v=cRagA1EToU4
      • September 14, 2020
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