TC Helicon

TC Helicon

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TC Helicon

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  • ChrisF
    Contributor - Level 2
    2020-03-01

    I thought I understood the Global Preset feature on p.69-71 of the manual, and I thought I had this working, per this post https://community.musictribe.com/t5/Voice-Processors/Global-voice-and-guitar-setting-on-VL3X-but-compression-only/m-p/291825#M578

    However, I don't know if this is an anomaly.

    I use preset 491 as my global preset (default setting in Setup->Global Preset), and make changes to preset 491, and store them. In this preset, Globa is set to Off in all of the tabs (correct?) for both Vocal and Guitar menus. In this preset, Double for Vocals is set to On, and the Vocal Double button is on.

    Now I want to use the settings for global preset 491 on preset 1. So I go to preset 1, click on Vocal, tab over to Double, and set Global to On. However, the Double button does NOT come on? Also when I toggle from Global Off -> On, I see a message on the screen that says "Stopped A." What is this? Note at some point, I mapped my uMod, Delay, and Reverb buttons on a different prset other than 1 or 491, as loop triggers, but I've since removed that and use my Switch 3 instead.

    Can someone from TCH please take a look? Thanks!

     

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    • ChrisF
      ChrisF

      I factory-reset my VL3X, and it seems like the global preset functionality is broken on my machine. For example, I set uMod, Delay, and Reverb to Hit+, and Comp to On on the default preset 491 (factory default), and set the Hit button to G-Hit. So now Comp is always on, and uMod, Delay, and Reverb come on when I click the Hit button. I go out/in of preset 491, and the settings persist so I know I stored the settings.


      I then go to preset 1, set Guitar uMod, Delay, and Reverb to Global On, and Comp to Global On, and I expect preset 1 to act like preset 491, but NO! Comp is NOT on, and the uMod, Delay, and Reverb do NOT come on when I click the Hit button.


      Sad state of affairs! I'll have to exchange the machine.

      • March 5, 2020
    • ChrisF
      ChrisF

      @TCH-Rob , @PetGerbil , can you please confirm that I understand the Global preset functionality correctly before I exchange my unit? In short, what ever effect setting I want to use globally, I set it up in preset 491, the default Global preset, and save it. Then to use the global preset behavior/settings for that same effect on a user preset, say preset 1, I set Global = On for that effect, and save it. If the behavior/settngs is NOT taking on the user preset, then I may have a defective unit?

      • March 7, 2020
    • ChrisF
      ChrisF

      @TCH-Rob @PetGerbil , I guess I'm specifically talking about an effect's "Hit Control" behavior. Do these map over from the Global preset 491 setting to the preset (e.g., preset 1) I turn Global = On?

      • March 7, 2020
    • ChrisF
      PetGerbil

      I haven't re-set up my VL3 from a practise session yet so i can't check but, I wouldn't be suprised if it didn't take the On/off setting from the "Global" setting.


      I think it's just for taking the settings and not the "state" of the preset,possibly because the "State" (On/off) could be set elsewhere in the preset, It would affect the "Hit" operation, and every time you used the "Global" preset you would have to change the associated "Hit" state as well.

      • March 7, 2020
    • ChrisF
      PetGerbil

      Just thinking out loud here.... I think that once you change the effect part to Global, then any changes you make now affect the Global preset (491) I'm wondering if it's behavior is because the relationship is reversed.. 


      Whenever I use the Global feature(which isn't often,as you can tell! ) I  dump the settings I want, to the preset I'm on via Global,then straight away change it back to "Not Global" then save the preset. As I don't want my inane fiddlings affecting the Global preset.


      The behaviour you're describing sounds like a "...yeah,we did it like that because it would cause problems elsewhere if we didn't" feature,rather than being broken.


      I'll check later when I've got everything wired back up.


       

      • March 7, 2020
  • Namato
    Contributor - Level 1
    2020-02-29

    I am running the audio out of the GoXLR mini to the capture card audio input, then to the streaming computer. The audio is fine in OBS until I start up the Logitech Webcam software on the streaming computer. This kills the audio input into the streaming computer. If I power cycle the GoXlr mini (by pulling out the USB cable and re-inserting it), audio is restored to the line out and can be heard in obs and the stream.

    This only happens when I start up the logitech software and use the webcam. If I do not use the webcam, the audio never has an issue. To be clear, the webcam is in no way connected to the go xlr directly.

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  • ChrisF
    Contributor - Level 2
    2020-02-29

    Here's a simple request for VL3X. p.175 of the manual lists all kinds of functions I can map to either Switch 3 or Switch 6 button, but NOT the Swap looper function. I ended up mapping a Track C trigger, but it's not quite the same since I have to press the button near beat 1 or either Track B or Track C to switch from one to the other, whereas the Swap function will switch automagically on beat 1 of the other track for me.

    Or is this possible to do in another way, that is trigger either Track B or Track C to go to its beat 1 correctly?

    Thanks!

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    • ChrisF
      ChrisF

      Hmmm, I think, once the tracks are recorded, if you set the looper Sync mode to Serial it'll (sorta) do the trick. The manual says that in serial mode, it'll wait for one loop to finish before it goes to the next loop. However, I set my Switch 3 to trigger each of the 3 tracks, one button for each track, and the loop is immediatly triggered when pressing the correspoinding button. IOW, if track A is playing 1-2-3-4, and I press track B button trigger on track A's beat 2, it correctly starts track B on beat 1, but on beat 2 or track A, instead of waiting for track A to finish all 4 beats.


      Can someone confirm this please? Thanks!

      • March 1, 2020
  • CntryBoyNC
    Contributor - Level 1
    2020-02-29

    Does anyone have a preset profile for vocal and or guitar for Stephen Stills , and songs?? THANKS!

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  • Spaceman21489
    Contributor - Level 1
    2020-02-29

    Hello-I've purchased a used TC Helicon, Voicelive 3 and set it to default settings right when it arrived to my home.  My question is did I just erase all of the (potential) updated firmware to the device or just the settings?  And I plugged in the VL3 into the computer and it didn't "recognize" it in any way...I have an iMac.

    Thanks for any info you may have.

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    • Spaceman21489
      ChrisF

      I believe it just clears out the user presets. Did you download Voicelive Support 2? If not download and i nstall it and plug your VL3 to see if it recognized it. You'll be able to learn if you'll need f/w update too in the app.

      • February 29, 2020
    • Spaceman21489
      TCH-Rob

      Hey @Spaceman21489 ,


      @ChrisF 's advice to use voicesupport is good. If your device isn't recognized by voicesupport or you get a message saying "device in use", be sure to go to the "midi" tab in the setup menu and set the "source" parameter to usb.

      • March 2, 2020
  • ChrisF
    Contributor - Level 2
    2020-02-28

    On the VL3X, is it possible to erase the most recent overdub on a track? Say I recorded a side stick hit on beats 2 and 4, and overdubbed 8th note hi-hats, but messed it up. How can I erase just the hi-hats? Thanks.

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    • ChrisF
      ChrisF

      Yep, on p 133 of the manaul, Undo and Redo section. Undo the last overdub by tapping the Loop switch. If you want to Undo the undone (put the overdub back), just tap the Loop switch again.

      • February 28, 2020
  • ChrisF
    Contributor - Level 2
    2020-02-28

    On the VL3X, can I set the looper's quantization value to say 8th notes, quarter notes, triplets, etc? This way I can still play sloppily and the looper will record on the beat?

    I'm not talking about setting the looper to Free vs Quantize vs Smart mode.

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    • ChrisF
      TCH-Rob

      Hi @ChrisF , 


      Quantization is locked to the nearest beat in the tempo; you can't set it to longer or shorter subdivisions. You can see all the info on VL3x's quantization on page 137 of the reference manual. 


       

      • March 4, 2020
  • chriswilliamsme
    Contributor - Level 1
    2020-02-28

    Hi, I have a Harmony GXT and my acoustic is hooked up thru the unit and into a Boss Singer Pro amp. I have my FX tuned completely off on the GXT and the harmonies turned off. Yet, I am getting a warbly sound in my speaker. I have also tried recording a loop with my amp and I can hear it worse. What is causing this? Also get it when I turn harmonies on for my vocal. I get it with acoustic and vocal.

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    • chriswilliamsme
      TCH-Rob

      Hi @chriswilliamsme ,


      It would help us if you could capture a recording of the sound and share it here! That way we can diagnose whether it has to do with your settings or if it's a hardware issue.  

      • February 28, 2020
  • Henko
    Contributor - Level 1
    2020-02-28

    Hello, i got a TC Helicon voivelive 1 from a friend.

    I would love to know how to do a factory reset on this unit in oder to use it for myself.

    Can`t find anything on the internet

    Hope someone here can help me out.

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    • Henko
      TCH-Rob

      Hi @Henko ,


      I asked around here at the TC Helicon office and it seems that there might not be a global factory reset function on the original voicelive, and if there is, we don't know how to do it! 


      That said, you can reset individual presets and songs in the Voicelive's settings; you can find more information on how to do this on page 44 of the Voicelive user manual. Hope this helps! 

      • February 28, 2020
  • antonmartin
    Contributor - Level 2
    2020-02-27

    Hi from Germany,

    I know that many of you miss the function to start or stop the VL3X by midi messages. Many of you use a drum machine like the Beatbuddy, which sends midi start and stop.

    I found the voodoolab controlswitcher (http://www.voodoolab.com/controlswitcher.htm), which is ment to switch guitar amps without midi connections via midi control. Why shouldn't  it be possible to use this switcher for the VL3X (as the switch3)? 

    Anyone out there who tried that? It should be possible to change the switch 3, changing one switch for a mono or stereo jack and connecting that to the voodoolab switcher. Did anybody try that? Do you think it would work with the VL3X connected to the Beatbuddy?

    That would be great!

    Toni

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    • antonmartin
      TCH-Rob

      Hi @antonmartin ,


      The switch-3 and switch-6 use somewhat different methods than other footswitches, so that Voodoo lab switcher wouldn't be able to send messages to the VL3x. That said, you could just just take midi from the Beat Buddy and send it to the VL3x, or vice versa. 


       

      • February 28, 2020
    • antonmartin
      antonmartin

      Hello Rob,


      thanks for your reply. I've tried 2 Boss FS-5U Switches instead of Switch3 and they worked perfectly like switches 1 and 2 of TC Helicon Switch3. So they are normal switches. My idea is to run with a stereo patch cable from VL3X's  footswitch out directly to the Voodoo Lab Control Switcher, which is able to translate midi messages to normal switch messages. So the Beatbuddy can send start-/stop-commands to the Voodoo, which translates it to normal switch impulses. That way I should be able to e.g. start or stop the looper in VL3X as I would do it by pressing a switch on Switch3 which is mapped to e.g. loopA.


      What do you think about that?


      Regards


      Toni

      • February 28, 2020
    • antonmartin
      TCH-Rob

      @antonmartin you can definitely try it; we don't have a ControlSwitcher in office to test, so I can't say whether it'll work or if there'll be any odd quirks, but by all means give it a go!  

      • March 2, 2020
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