TC Helicon

Sounds like a "favorites" Issue.

If you tap the Green "Genre" button, use the big knob to change the setting to "All" Then press "Genre" again to exit. Does that fix it. ?

(Pg 46 of the manual.)

Hey @chrismb,
Officially the only way to create presets for the Perform-VK is on the device itself, by modifying a stock preset or one you imported from VoiceSupport 2 or the mobile app, then you can save your modified preset back into VoiceSupport 2 as a backup.  You've probably already found this is pretty limiting though, the UI on Perform-VK only allows you to change between the pre-selected effect styles and adjust their levels.  To that end, there is a third-party solution made by VoiceLiveEditor, TC Helicon works with the creator and fully support their efforts.  You can check out a video of VoiceLiveEditor's Perform-VK editor software here, and the actual editor is available for purchase here.  Cheers!

Hey @nimasan,
VoiceLive 3 is advertised as a vocal and guitar processor because in addition to our suite of vocal effects it also has a bunch of guitar effects, but you can absolutely use it with a keyboard instead.  You can either use just the MIDI output from your keyboard to guide harmony voices, or use the audio output of your keyboard (if it has any) and apply the guitars effects to it, or even use a combination of the two.  So yeah what you're asking is totally possible, Gavin Castleton has a really good video on the topic here.

As for VoiceLive Touch 2, it can work well with a keyboard as well but I wouldn't say it's better for you.  Like you've noted, the Touch 2 doesn't have the ability to create Steps so you'd be working with neighbouring presets instead.  The biggest benefit that Touch 2 has over VoiceLive 3 - aside from being mountable on a mic stand - is its 6-track looper, VoiceLive 3's looper only has 3 tracks.

Hopefully that's helpful, let me know if you have any more questions.  Cheers!

Hey @ToniGruber,
I do know that our gear usually doesn't respond well to whistling input, playing a harmonica will likely also yield an undesirable result.  Additionally, all our gear is made to expect a monophonic singing voice, with the harmonica being a polyphonic instrument that can really confuse our effects as well.  If you're looking to apply effects to a harmonica, you're probably better off using guitar pedals (which are inherently built to expect a polyphonic input).  Cheers!

Hi 

Try it trough the guitar layer and use the amp effects.
It works well, but you have to get a good signal, f.ex. with one of the Shure 520DX microphones (or vintage model).

If you don't use VL3 for voice, it's to expensive only for harmonica. Then you better buy a real good harmonica-amp and maybe some stomp pedals. As I play the VL3 with saxophone on stage, sometimes I use it for harmonica, but normally I play the harmonica over a good little amp to create the real distortion "the natural way".

I'm not looking for a "bluesy" distorted sound with harmonica or  wooden flute using the Live Play, but rather the ability to create an assortment of effects that can give a different variety of voices or colors to these instruments...not for playing blues at all. I've been using a TC mic mechanic for a few years that performs OK with these instruments on stage in our group, but would like more sound options. I understand the Live Play is made for voice, but do you think it can add effects to these wind instruments without a bunch of additional feedback or noise?  Don't really need the pitch or adaptive features. Thanks - Tod

My experience has been that guitar pedals usually pick up sounds and noise from all over the stage when they are adapted for microphone use, which these instruments are played through...

Hello ToniGruber,

  I fell ya.  I've been in the same boat for years.  The problem I've experienced is that guitar pickups are not as powerful as a microphone.  So using a harmonica and microphone into a guitar pedal often causes violent feedback and loud distorted sounds.  Same with using the guitar 'IN port' on a vocalizer.  I play classic rock, country, bluegrass & folk, blues, and cajun. And sometimes I even play classical.  So I need different sounds and effects for playing diatonic, chromatic, tremelo, or octave.  I also play the keyboard or guitar with my harmonica.  I can't speak for the VoiceLive 3 (the VoiceLive 3 Extreme is on my list when I decide to upgrade), but I have used a VoiceLive Touch 2 for quite awhile now.  And I have to tell you that I get some really impressive effects with a Shure 57 microphone and all my different harps.  I use separate effects pedals between the VoiceLive Touch 2 and the amp or PA if I need something The VoiceLive Touch can't give me.  But I love the reverb, chorus options, octave shifts, etc...  Some of the vocal effects cause the harmonica to sound more like a synthesizer on acid, so not all are good.  But I simply sat down and walked through all the different options one-by-one.  This took several days to do. And it was different with different types and keys of harmonicas.  And when you add all the different guitar effects on top of the harmonica,  I really get some great sounds.  And the looper really makes a difference as well.  I'm hoping one day the major guitar stores will have more demo units set up to experiment with.  I'm really surprised Music Tribe and TC-Helicon don't have demos with harmonica players.  The great Brendan Power uses his harmonicas, VoiceLive Touch, and a separate effects box, on his stage performances.  Part of his act is showing folks how to loop.  Google "Brendan Power looping", or do aYoutube lookup.  He has quite a few videos using his harps with TC Helicon equipment.  Hope this helps.  Take care and good luck with your journey. 

Any way to have a feature where we can set "sweetened" tunings and save them? We can then tune our guitars like this? https://www.youtube.com/watch?v=V2xnXArjPts

This is for the VLPE btw.

Any way to have a feature where we can set "sweetened" tunings and save them? We can then tune our guitars like this? https://www.youtube.com/watch?v=V2xnXArjPts

Hey @ChrisF,
Unfortunately the VoiceLive PlayElectric is discontinued and will not be receiving any further firmware updates.  Cents are displayed on the tuner though ("-50", "-30", "-15", etc) so it's still possible to achieve that tuning by holding the "HIT" footswitch to enable the tuner.  Cheers!

Hey @budmoffett,
There are a few places in VoiceLive 2 where it's possible to mute the guitar's wet output:

• "Mix" menu, "Guitar" level parameter


• "Setup" menu, "I/O" tab, "Guitar Mute" parameter


• "Guitar FX" menu, "Guitar" tab, "Guitar" level parameter

If you've already checked all those spots and still aren't getting wet guitar output, my suggestion would be to back up all your presets and settings in VoiceSupport 2, and then perform a factory reset of all system settings, then restore your presets back from VoiceSupport.  Good luck!

Hey @TacoZwart,
Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this article, is it possible you have the auxiliary input level turned up?

Hi @TCH-Spencer

Thanks for the research and link. All inputs a part from the guitar IN are Off, and my case is event weirder than the one described in the article, because when I bypass the unit (tuning mode, no outputput at all, the hiss is even louder !



Any other suggestions ?



Cheers,



Taco

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@TCH-Spencer wrote:

Hey @TacoZwart,
Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this .article, is it possible you have the auxiliary input level turned up?

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Hi again @TacoZwart,
The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.

It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.

@TCH-Spencer wrote:

Hi again @TacoZwart,
The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.

It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.

Hi @TCH-Spencer,

To answer your questions, no I'm not sending or using phantom power. The setting is turned off.

And all my gear is on the same power circuit (and even same power bar) . . . I guess that the noise is ingherent to the unit, but is it just mine ? The VL2 Extreme in general ? But I don't consider it as "normal" . . . With my HArmony Singer 2, I don't have this "ffffffffffffffffffffffff". . . I'd love to be able to try in paralel a second unit. If I'd need to sebnd my unit for repair, where do I need to send it to ? Thanks for your help, Taco  

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Hey @TacoZwart,
Damn then I'm kind of running out of ideas... I have a VoiceLive 2 here, it's not the Extreme version but they are the same hardware with only software differences, anyways our VoiceLive 2 isn't noisy.  This might just be a physical issue with your particular unit, like a dying capacitor or something like that.  Getting in contact with our support team (via this link) could be a good idea.  They'll be able to help you troubleshoot the issue further, and discuss possible repairs or replacement if necessary.  Good luck!

Hey @Krixtofer,
Yes indeed there are some differences in the vocal path between VoiceLive 2 and VoiceLive 3.  The harmony effect in particular was fine-tuned to track better in VoiceLive 3, it's just more accurate in general, and additional modes (pedal, fixed, mixed) for the harmony voices were added in VL3.  Here are a few other (non-exhaustive) differences between the two units:

• VoiceLive 3 has on-board "RoomSense" microphones to listen to the room's sound to guide the harmony and hardtune effects


• VoiceLive 3 includes a vocoder effect which VoiceLive 2 does not have


• VoiceLive 3 has a metronome with multiple sample sounds, VoiceLive 2 has no metronome


• And as you mentioned, there are numerous improvements to the looper and guitar path in VoiceLive 3

Hopefully that's helpful, cheers!

Hi Taco,

sorry to hear about the issue.

Can you PM me  the data you fill into the support form, so i can escalate this to our care team. 

Do you get any error messages when trying to submit your support request? 

Spencer from TC helicon is very active in the community and since you posted in the TC helicon brand tribe, he will answer you

Best regards,

Mike

Hey @TacoZwart,
Yes indeed I do remember there being issues with the Harmony Singer 2 pedal a couple years ago.  The problem was that the Harmony Singer 2 would randomly start to distort its output making the user sound boomy and robotic and just... broken.  We were fortunately able to fix the issue with a firmware update after enlisting the help of the Community to track down the bug.

If you install our free VoiceSupport 2 application and connect your Harmony Singer 2 pedal via USB, you'll be prompted to update the firmware on your pedal.  With that update, the noise/distortion issue should be solved for you.  Good luck!

Thank you very much Spencer,

I'll try the Firmware Update option tonight and keep you posted.

Taco

Hi @TCH-Spencer and Hi @TC-Mike,

Thank you very much for all your help. I managed to do the required FW update on my Harmony Singer 2, and will be trying it over the next weeks hoping there won't be any further issues.

A bit tricky to post my support ticket, but finally a great support !

Taco

Hey @MatCaird,
Go into the "Vocal" menu, and on the "Harmony" tab, set all the "Mode" parameters ("Mode V1", "Mode V2", etc.) to "NatPlay" (NaturalPlay).  This tells all the harmony voices to listen to the various inputs (guitar, auxiliary, RoomSense, etc.) instead of sticking to a specified key.  Then go back to the "Home" menu and double-tap the "Store" button to save your changes.  Cheers!