TC Helicon

TC Helicon

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TC Helicon

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109,610 posts
  • TCH-Spencer
    Triber Alumni
    2019-10-29

    Hey folks,
    Just getting the word out that we've relased updates for the Perform-V and Perform-VK mobile apps on iOS.  Users were having issues using the apps after the update to iOS 13, but our team has  created, tested, and released the fix.  Here are the release notes:

    • Fixed audio beam crashes caused by iOS 13
    • Fixes to some layout and graphical glitches
    • Greatly improved Audio beam success rates on iPhones, particularly X and XR, audio should only come out of the Bottom speakers now. Issue was the ear speaker was also playing the sound and conflicting. Note this also dramatically lowers the required volumes to transmit the data with Audio.

     

    If you haven't already been prompted to update, you can find the Perform-V app here, and the Perform-VK app here.  Cheers!

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    3 190
    • TCH-Spencer
      BobCacciatore

      Though still unable to 'beam' via audio. (iPhone XR iOS 13.1.3)


      Perform VK via a lightning to USB adapter works like a champ. 
      Instant downloads- click a preset and in a half second you can audition it. This greatly expands the V series in terms of harmony intervals, variable auto-tuning, and I assume radical Tone settings. Also of note a massive firmware improvement that now allows the Aux and Instrument inputs to mix only into the VK's headphone out. Thus you can monitor your voice and instrument in the headphones but only your voice with effects goes to the PA (House) mix. A+!

      • October 29, 2019
  • stentor
    Contributor - Level 2
    2019-10-29

    I have to say, I’ve never been more frustrated by a company’s lack of service and intentional distancing themselves from their consumers.

    I have been trying to get information on the MIDI capabilities of the Voicelive Rack 3 for over three weeks.

    No one in sales at any of the online music stores know anything.

    The TC website is impossible to navigate, there are no email adresses or phone numbers.

    The money is in the bank, just waiting to be spent.

    Why do I have to use a message board to get my questions answered?

     

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    • stentor
      MarkFarrell

      The manual does have a MIDI Implementation Chart. Do you need to know something more than what that has?

      • October 29, 2019
  • stentor
    Contributor - Level 2
    2019-10-26

    Hello-

    I am considering the VL3 Extreme Rack and have several questions. 

    Looking for a MIDI controller that has a built in volume pedal that can be mapped to parameters like delay level and anything else I’d like to adjust in real-time.

    Trying to  incorporate the looping functions, I know they aren’t supported by MIDI but wondering if the proprietary switch can be connected to a MIDI foot pedal in the same way that an amp channel switch pedal can used. Sometimes hard switches like this can be included in a MIDI preset.

    What are the best options for controllers? Looking at the Roland and Behringer.

     

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    • stentor
      stentor

      Thank you!


      I guess there is only one rack version? 


      Ok.


      MIDI info doesn’t show anything about mapping that I can see. I would like to have my guitar pre on the same MIDI cable with some presets able to change a vocal effect without changing guitar and vice versa.


      Just looking for a foot controller for live playing.


      The Behringer looks good. 


      Can I program mapping there?


      Can I run a 1/4” cable from the Behringer to the foot switch in on the rack and access the looper or should I just add the TC 3 or 5 button switch to my set-up?


       


       

      • October 29, 2019
    • stentor
      TC-Mike

      as for the Behringer FCB 1010 i recommend you get in touch with a Behringer product specialist for in depth information


      I work in TCe Guitar R&D and don't know the product in depth unfortunately


      There is a free editor available, so seting up the buttons and switches on the FCB 1010 seems quite comfortable.


      https://www.youtube.com/watch?v=MMJQ-AHRSMs


      there is also the famous UNO upgrade available to expand the FCB's functionality:


      https://www.fcb1010.eu/       (third party alternative OS for fcb1010)

      you can configure buttons /switches to send Prg change or continous Midi CCs (with upper and lower value limit)


      fcb 1010 editor.PNG


      More infos on the FCB 1010 features can be found in the product manual: 


      https://media63.musictribe.com/media/PLM/data/docs/P0089/FCB1010_P0089_M_EN.pdf


      Best regards,


      Mike 


       

      • October 29, 2019
    • stentor
      stentor

      Thank you so much. 


      Just to be clear, my ONLY rack mount option is the old one?


      No chance of any new release?

      • October 29, 2019
  • juanermaza
    Contributor - Level 1
    2019-10-25

    I just want to know why I can't use my app from tc helicon on my phone , the app perfom v , when I try to use it , suddenly closes 

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    0 94
    • juanermaza
      TCH-Spencer

      Hey @juanermaza,
      We have just released an update for the Perform-V and Perform-VK mobile apps!  Here are the release notes:



      • Fixed audio beam crashes caused by iOS 13

      • Fixes to some layout and graphical glitches

      • Greatly improved Audio beam success rates on iPhones, particularly X and XR, audio should only come out of the Bottom speakers now. Issue was the ear speaker was also playing the sound and conflicting. Note this also dramatically lowers the required volumes to transmit the data with Audio.


       


      If you haven't already been prompted to update, you can find the Perform-V app here, and the Perform-VK app here.  Cheers!

      • October 29, 2019
  • grigiopositivo
    Contributor - Level 1
    2019-10-24

    Buongiorno a tutti, ho un voicelive 2 e vorrei creare un preset per poter cantare canzoni di Vasco Rossi. qualcuno potrebbe aiutarmi?

    0 100
  • polm
    Contributor - Level 1
    2019-10-22

    I bought my first Voicelive 3 Extreme about 4 months ago and noticed everytime I plug my Guitar output (Dual Mono) to my amp a loud Hum/Whine noise comming from the amp. When I plug my VL to my pedalboard, cause of the longer path, it obviously goes louder and make it impossible to use it live. The noise doesn't seems to appear on the mic output. I have tried almost everything (ground, better isolation, new power supply) but didn't seems to fix it. Do you think it is the hardware defecting? Or an update of the firmware could potentially fix it? 
    If anyone know what it is or could help me because I cannot wait to incorporate it to my set up...  
    Thanks 

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    0 151
    • polm
      TCH-Spencer

      Hey @polm,
      If you get in contact with our support team they'll be able to help you troubleshoot this further.  I can say we've never experienced that here, so I don't think it's firmware but rather something with your actual setup.  Feel free to share your entire signal path and others could help you out here too.  Cheers!

      • October 25, 2019
  • ghendric
    Contributor - Level 1
    2019-10-21

    Is there a way to reset the PlayAcoustic back to default settings?
    Thanks

    0 103
    • ghendric
      TCH-Spencer

      Hey @ghendric,
      From page 65 of the manual:


      “How do I perform a full factory reset?”
      ► When powering up the unit, press and hold “Back” and “store”.
      ► Any changes you have made to presets or setup information will be erased.
      ► Back up your custom presets and setup data via VoiceSupport

      • October 25, 2019
  • holden
    Contributor - Level 1
    2019-10-21

    Need help using VL3X as an audio interface with my ipad. Trying to use quantiloop app as my 4 track looper rather than the looper on VL3. Any help out there?

    0 111
  • SimonSchmidt
    Contributor - Level 1
    2019-10-21

     Hi there,

    I've been using a Voice Live 2 in the studio and a Voice Voice Live Touch 2 for live performances.

    I start to miss some features on the Voice Live Touch 2, more specifically the just Intonation setting and midi notes 4chan.

    I've read in the manual of the Voice Live Touch 1 that it does midi notes in 4chan but Just Intonation is not mentioned. However in this video of this editor

    https://www.youtube.com/watch?v=nB7n4Gf5Jj0

    there is a tap for the "Tuning" Parameter set to Equal. This for me indicates that it is possible to set the Voice Live Touch to Just Intonation. Would somebody mind clearing this up? Is it that this feature is somehow hidden in the sysex implementation?

     

     

     

     

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    • SimonSchmidt
      TCH-Spencer

      Hey @SimonSchmidt,
      Yes indeed that "Tuning" parameter in the Harmony block is hidden away in sysex land.  We don't typically share sysex manuals, but this product is so old... ¯\_(ツ)_/¯  I've attached it for you.  At sysex offest 22 you'll see there's a "Harmony Tuning" parameter which is probably what you're after.  It looks like it has 3 possible values, without deeply digging into the code I can't tell you what those are... But in VoiceLive 3 the three tuning references are:  equal, just, and barbershop, in that order.  It might take some experimentation to figure out what they are in Touch 1, but hopefully this gets you on the right track.  Cheers!

      VoiceLive Touch Sysex Manual.pdf
      • October 25, 2019
  • mtpizzi
    Contributor - Level 1
    2019-10-21
    0 94
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