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TC Helicon

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TC Helicon

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109,624 posts
  • electricfunk73
    Contributor - Level 1
    2019-09-28

    I want to use both the VL3x effects and some of my pedalboard effects that the VL3x doesn't have, at the same time. I am using a mic and playing guitar and/or bass through the VL3x and then it is connected to the PA system via the XLR outs L/R. I would like all the effects from both VL3x and my external pedalboard effects to be heard through the PA system, be able to turn on/off external effects as normal. This setup will be for Church worship service through the stereo PA system. For example, I have an EHX C9 that I like to use for organ sounds, played through my guitar during some parts of the service. I have other pedals that give me different instrument sounds like the C9 that I need to use with the VL3x guitar fx (reverb, chorus, delay, etc...). Some of my external effects are stereo outs like my Mimiq doubler for guitar. How do I connect my external pedalboard of which need a stereo out, so that I can use it with the VL3x's internal fx, and still hear everything through the PA system only. There won't be any amplifier or monitor being used, just straight to the PA system. Thanks!

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    • electricfunk73
      TCH-Spencer

      Hey @electricfunk73,
      So incorporating a pedalboard with a VoiceLive 3 isn't impossible but it's kinda tricky.  One issue is that the VoiceLive is expecting clean guitar input for reliable chord detection, if you send VL3 a distorted guitar you'll find your vocal harmonies will often pick "wrong" notes.  Another obstacle for your setup is that VL3's guitar input is a mono input only, there's no way to get a stereo signal through its guitar path.  These two things make me want to tell you to put your pedalboard after the VoiceLive, you could run the VL3's stereo guitar output into your stereo pedals no problem, but you said you're using the VoiceLive's guitar effects for reverb and delay - obviously you don't want to be sending an echo-y guitar into your C9...


      To have your pedalboard before the VoiceLive, there is a way around the chord-detection thing, but you'll probably have to ditch the idea of using stereo effects on your board.  To be able to use your pedalboard first to alter your guitar signal and then send that into the VoiceLive, and still get reliable chord detection for harmonies, you'll need to split your guitar signal at the source.  Use a 6.5mm splitter (like this) plugged into your guitar to split its dry signal, send one copy through your pedalboard which then goes into the VoiceLive's guitar input, and send the other dry signal copy directly into the VoiceLive's auxiliary ("AUX") input.  Now a couple settings:  In the "Setup" menu on the "System" tab set the "Global NaturalPlay Source" to "Aux/Mon", and also in the "Mix" menu on the "Main Mix" tab turn the "Aux" level all the way down to "Off".  With this configuration, your wet guitar (pedalboard into VoiceLive effects) will be audible out the main XLR outputs, and your dry guitar will be acting as a 'silent' guide through the auxiliary path.


      The cons are that you won't be able to have stereo effects from your board, and of course the extra cables, but I believe this is best way to utilize your VoiceLive with a pedalboard and still get reliable harmonies.

      • October 3, 2019
  • irwiner
    Contributor - Level 1
    2019-09-25

    Hello everybody,

    I recently purchased the VL3 extreme and am very happy with it. However there are 3 things I cannot find how to do so I am wondering if there is something I have missed, a workaround or it is simply impossible to do... 

    1. Looper - When I press Stop track A/B/C button, the track stops instantly. Is is possible to press stop and have the VL3 to stop the track only at the end of it ?

    2. Drums - I am really missing the ability to have a set of drums that could be used instead of the metronome for example. Is it possible to replace the standard set of sounds usable for the metronome by another sound? Meaning to navigate in the files of the VL3 and replace the current metronome sounds by other ones ?

    Alternatively, I know I can load a drum patern as a backing track or record it with the aux input. However, once this is done, in loop quantize or smart I cannot change the BPM to adjust the pattern speed depending on my needs...I would rather avoid to have 10 backing tracks per drum pattern each with a different bpm.

    Do you have any recommendation on how to manage this ?

    3. Soud effects guitar or vocals - How can I do to have sound effects on the same preset or even on the whole VL3 to have the same output level in volume ? there are all sort of effects that **bleep**ulate, most of them with pregain and post gain volume options. At the end, hiting the comp, drive or changing the preset can give me a volume level totally different and therefore impossible to mixt together in the looper....

     How do you manage this without using a sound level meter in adjusting each effect / preset one by one ?

     

    Thank you all for you help!

     

     

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    • irwiner
      TCH-Spencer

      Hey @irwiner,
      Glad to hear you're liking your VL3X so far.  Hopefully I can help clarify some of these thing for you...


      1. There's no way to queue up a loop-stop action, pressing "Stop" will always stop the loop immediately.  This requires a little extra skill/work but you have to time your button press with the end of your loop when you want it to stop.


      2. The metronome samples cannot be altered or replaced.  Also there's no way to stretch or squish recorded/imported loops into new BPMs.  So yeah unfortunately you're stuck with having to import drums and dedicate a loop slot to each BPM you think you'll need.


      3. Output levels for each preset are managed manually.  There are of course the unit's overall output levels in the Mix menu, but getting each preset's output level relative to other presets is a manual process.  There's no global compressor or something that'll equalize all presets to output at a level similar to each other.  We did our best with the factory presets all to be pretty close to each other's output level, but creating new presets will require you to bounce back-and-forth between a few presets to get an idea of their levels relative to each other.


      Sorry this reply turned into "nope, nope, and nope" - if you have any other questions feel free to ask.  Cheers!

      • October 3, 2019
  • Marie
    Contributor - Level 1
    2019-09-24

    Hi,

    The function Sync SERIAL is KO when I launch loops by switches assigned with buttonmap (S:A) => it works as Quantize whereas if I lanch loops in the menu "looper" funtion SERIAL is ok.

    Is it possible to do ? However, how can I launch loops and effects in the same time ? can I affect one loop to one preset and use steps ?

    Thanks a lot

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    • Marie
      SimonBlakely

      SERIAL quantization does not work with loop triggers - it has been common feature request in the past, as it would be a really useful functionality for the Switch-3/6.


       

      • September 25, 2019
  • Beppe1
    Contributor - Level 2
    2019-09-23

    Hello, I'm sorry for my english, I would like to buy a voicelive, but I can't decide between the voicelive 2, the 2 touch and the 3 extreme. The thing that interests me most is the completeness and quality of the vocal effects. Could you tell me which of these machines is the most complete and performant from a vocal point of view? I also play the guitar, with the same characteristics on the vocal effects, I would choose the machine that I can also use with the guitar (but not if I have to compromise with the voice effects). I will be grateful to anyone who wanted to answer me.

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    0 132
  • rshankar
    Contributor - Level 1
    2019-09-20

    Hi,

    I have noticed that there is a random spike in the guitar volume when I change the patches in play electric.

    Its not due to different volumes of different patches.

    There will be a sudden spike for maybe half a second before the volume goes back to normal.

    I am unable to change the patches quickly within a song due to this glitch.

    Has anyone else noticed it  ?

    Is there any workaround ?

     

    Thanks and regards,

    Shankar

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    0 186
  • JavierMartínezR
    Contributor - Level 1
    2019-09-17

    Please! I love the TC HELICON VOICELIVE PLAY ACOUSTIC. But we do need a ”less bright more comp” mode on the tone feature!

    It’s very strange it doesn’t exist this option. I really like the ”more comp” option... But it would be nice to combine it with the ”less bright” for preventing feedback at loud environments! Could it be possible on a firmware update? Someone from TC HELICON here? This option would make this device perfect for a lot of people! 

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    0 169
  • wavesequence
    Contributor - Level 1
    2019-09-17

    I'm wondering if any updates after OS 1.21 are avaliable and where can be retrieved.

    Thanks in advance,

    ws

    1 441
    • wavesequence
      TCH-Spencer

      Hey @wavesequence,
      Yes indeed that is the latest and last firmware update for the VoiceWorks Plus.  Hope you're still getting some use out of that thing

      • October 1, 2019
    • wavesequence
      arlopete1

      I was also searching the internet for an update for my trusty old TC-Helicon Voiceworks Plus as my unit is still on Versions 1.01. I cannot find versions 1.2 or 1.21 and wondered if you could point me to a resource or possibly (out of the generosity of your heart) send the update to me. I have spent endless hours trying to find these updates and I just don't understand why the company does not have them posted somewhere.


      Please let me know. Thanks for your consideration.


      Pete

      • February 17, 2020
    • wavesequence
      Maroliboe

      +1
      I also need the latest firmware (I think it is 1.21) for my Voiceworks plus - where can I download it, please advice
      Thanks & greetings,
      Martin

      • March 18, 2020
  • JimMcLean
    Contributor - Level 2
    2019-09-15

    I have downloaded Voicesupport 2. 

    The menu items show only half a window, and anywhere there is text, the text is musddled and merged with other text, making commands and info unreadable. Anyone else found this and is there anything I can do?

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    0 101
  • Robert_Dusemund
    Contributor - Level 1
    2019-09-12

    Hi ya all!

    I wonder if I have a Critical Mass Stomp box behind a HarmonySinger pedal, and what effect it will have. Usually you sing directly into the CM pedal and get a unison choir. Can CM turn a three-part, three-man choir (from the HarmonySinger) into a 3-part mass choir? Or will come out in the end only vocal mud? Or more simple: Can Critical Mass handle harmonized voices or only single ones.

    hopefully Robert

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    • Robert_Dusemund
      TCH-Spencer

      Hey @Robert_Dusemund,
      I just tried running a Harmony Singer 2 into a Critical Mass and I gotta I'm surprised it sounded as good as it did.  I was fully expecting vocal mud but the Critical Mass seems to handle 3-part harmony without a problem, it actually did sound like a choir.  I guess in hindsight it kind of makes sense, since there's no interpretation going on in Critical Mass - it only adds unison and octave voices.  To me the first 4 "Melodic" settings on the Critical Mass sounded best, but that'll probably be subjective.  One tip if you do decide to try this out, have Tone active only on the Harmony Singer and not on the Critical Mass, Tone only needs one instance in a signal chain and it works best at the front of the chain.  Anyways, great idea and I'm impressed with the results.  If you're still on the fence feel free to share some test audio (Google Drive, Dropbox, etc.) and I could record what it sounds like through the two pedals.  Cheers!

      • October 1, 2019
  • RonAlonso
    Contributor - Level 2
    2019-09-10

    I have filled out many technical service requests to have my Perform V repaired

    I have not recieved one response 

    I went out and purchased another one   .... but i still want this one repaired .

    any suggestions ?  

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    0 259
    • RonAlonso
      TCH-Spencer

      Hey @RonAlonso,
      My only suggestions are to please remain patient and also keep an eye on your email's spam/junk folder.  Unfortunately due to a recent move resulting in downtime, our support department is still playing catchup with service requests and have quite the queue to work through - I've heard of some users having to wait a couple weeks for a reply.  So as long as they don't think you're a bot spamming the same request, they will reply to you eventually.  Good luck!

      • September 18, 2019
    • RonAlonso
      RonAlonso

      Spencer,


                        I dont know how patient I can be 


                       its been months since i requested a warranty repair


                       and still no response from anyone but you


                       my unit will most likely fall out of warranty when I am contacted 


                      is that the plan ?   can you help me ? 

      • October 1, 2019
    • RonAlonso
      TC-Mike

      Hi Ron,


      very sorry to hear this. We are sitting in different part of the world, but i can reach out to our care team and check status.  Can you write me one of your support ticket numbers you got for your submitted support requests? 


      Best regards,


      Mike

      • October 3, 2019
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