Turbosound

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Turbosound

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  • JayAlper
    Contributor - Level 3
    2020-04-14

    I recently bought a Turbosound iQ12 speaker and noticed the firmware loaded on it is version 2.1. I see that there is now a version 2.2 firmware for that speaker. The release notes for version 2.2 list some improvements, but the previous version shown in the notes is version 1.9, not 2.1 (in fact, no mention of version 2.1 at all). So, I'm assuming the version 2.2 changes show what is different between v.2.2 and v1.9. 

    So, I'm wondering what the specific differences are between iQ firmware 2.2 and 2.1?

    Thanks in advance for any info!

    Jay

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    • JayAlper
      GaryHiggins

      @JayAlper 


      Far from certain here but I suspect very little different. I would bet you have a prerelease version of 2.2 and it could in fact be the same, differing only by name. I have seen listings in other product firmware versions where a version is listed but was not offered as a public update. On my end here I see no 1.9 or 2.1. Only 1.7 and 2.2. Just guessing of course, 

      • April 14, 2020
    • JayAlper
      GaryHiggins

      @JayAlper 


      Funny, I ran across this while looking for something else!






      iQ-Series Firmware Update Version 2.2 - (22 January 2019)




      Turbosound iQ-Series


      Firmware update for Turbosound iQ-Series amplified speakers.


      We recommend downloading and installing the most recent firmware from turbosound.com to ensure optimal performance of your product.


      Your speaker models can either contain Version 1 or Version 2 firmware, which was introduced as a running change in 2018. There is no functionality or performance differences in hardware A and B and this change was due to silicon obsolescence only. Please note this does mean the software in the display/menu will show as FW: V2.2. Both Models HW:A & HW:B are fully supported from a warranty perspective.


      To install the firmware update on Turbosound DSP modules:



      1. press SETUP while switching the unit on


      2. Connect your Windows PC to the speaker’s USB port


      3. Then run the executable “TURBOSOUND UsbUpdate_V2.2.exe” that you downloaded and unpacked from our website.



      2.2 (2019-01-22)


      New features:



      • Improved input modes: Analog, Ultranet and Auto.


      • Separate P16 page for Ultranet setup.


      • Active Ultranet channel is shown on main screen.


      • Improved parameter save and several fixes.


      • Improved limiter behavior.







      musictribe.com page 1 of 2 turbosound.com







      1.9 (2016-07-01)




      New features:



      • Improved ULTRANET stability


      • Improved behaviour in low temperature operation (below 0 °C)


      • Support for upcoming TS products (new series)


      •  

      •  

      •  

        1.7 (2014-06-10)

        New features:




      • support for NuQ, TCS and TSP series


      • support for Turbosound Edit remote application 1.0 (2014-12-04)



      iQ series production release






      © Music Tribe Global Brands Ltd. All rights reserved.
      All information in this document is subject to change without any further notice.






      musictribe.com page 2 of 2 turbosound.com





       


       

      • April 14, 2020
    • JayAlper
      JayAlper

      Gary,


      Thanks for the info. I suspect you're right that v2.1 and v2.2 are essentially the same. Maybe, v2.1 is the version they ship loaded on the hardware and v2.2 is the version they offer as the final downloadable release on the website. In fact I seem to recall there was (is?) something similar in the (sister company) Behringer X32 firmware releases, where firmware ending in an odd number was basically the development/beta tester version and firmware ending in an even number is what was released to the general public.


      Anyway, I'm hoping there isn't much (if any) difference between the iQ v2.1 and v2.2 frimware.


      BTW, if/when Turbosound do release a new version of the iQ firmware, is it true that you can not perform a Turbosound iQ firmware update on a Mac? That would be REALLY disapointing! I would hate to think I've got to buy a Windows PC (or, buy a Windows license and repartition the drive on my MacBook Pro) just to update the iQ firmware.


      Jay

      • April 16, 2020
  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-12

    When you select different X-over options on the Turbosound IQ-18B it makes a very loud "POP". In the video you can see it actually pushes the OUT level to LIMIT. If you adjust the X-over on the IQ unit itself it does the same. 

    HW:B - Firmware 2.2

    Here is a video to show: (https://youtu.be/CFG1_xyOBoo)

     

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    • Armand_RSA
      AlexLane

      Hi @Armand_RSA 


       


      Reply from the firmware engineer:


       




      "I will have a look at those issues asap. 


      Right now I don't have any hw here at home so I have to pick up the demo board from the office.


      I'll come back to you soon... thanks for the feedback!"

      • April 13, 2020
  • JacquesMathez
    Contributor - Level 3
    2020-04-11

    Hi,

    When searching "Turbosound edit PC" in the download section of Turbosound, i only find V1.1

    When I downloaded and installed it, one or two years ago, it was V1.3.

    Also, a google search with "Turbosound edit PC V1.3" returns with "no results".

    Strange, no? 

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    0 283
  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-05

    Hi all,

    Can the engineers please have a look at the firmware 2.2 on the IQ's. 

    2 things to check: 


    1 - The input/output level meters on the LCD (and on the Turbosound EDIT software) indicates that the "IN" stage (pre DSP) CLIPS before the "OUT" (pre amp) stage. 

    Here I have a thread about it: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-Input-vs-output-levels-FW-2-2-and-limiter/td-p/277885

     


    2 -  The FBQ Feature does not operate correctly. The LEARN feature produces no "click" as the HW:A units do.

    Here is a thread about this issue: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-FBQ-Questions-Release-time-Auto-vs-Single/td-p/277951


    Regards

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    0 104
  • callanberry
    Contributor - Level 1
    2020-04-04

    speaker no longer powering up.  lim led flashes briefly when powered on

    0 113
    • callanberry
      RexBeckett

      @callanberry 


      Hello Callan, welcome to the community.


       


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • April 4, 2020
  • JeffVance
    Contributor - Level 2
    2020-03-14

    Anyone else have a similar experience? One of my ip2000s started making some extremely audible cracking sounds in the high and mid-high sections. Removing all inputs, turning down the master volume and input gains had no effect.

    I applied a sharp percussive maintenance to the back panel and the behavior stopped and did not return for the rest of the night. Physical inspection of the amp section did not show anything out of sort, but I did reseat the input to power amp ribbon cable for good measure. 

    I'll update here if it happens again.

     

    Thanks!

    Jeff

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    • JeffVance
      GaryHiggins

      @JeffVance 


      Hello, I like your method


       


      "I applied a sharp percussive maintenance to the back panel"


       


      Sometimes my preferred tool over all is the hammer!


       

      • March 14, 2020
    • JeffVance
      AngelSalazar I have exactly the same Issue Help Me Please :'(
      • May 17
  • Farsetbelfast
    Contributor - Level 1
    2020-03-10

    Hi guys I'm looking for processor settings for turbosound tq315.

    If it helps I'll be running them passively using a turbosound lms d24 processor. 

    0 112
  • bossofsound
    Contributor - Level 1
    2020-02-26
    How to become an authorized agent of the company turbosound in Egypt? What are the conditions for establishing an accredited maintenance center in Egypt?
    0 67
  • luchien
    Contributor - Level 1
    2020-02-24
    0 158
    • luchien
      Paul_Vannatto

      Hi @luchien ,


      Welcome to the forum. There is no polarity setting in the DSP (or on the back panel) - I checked. You will need to do that in the console output.


       

      • February 24, 2020
    • luchien
      JeffRusin

      Well I know Paul is one of the smartest guys I know on this forum but on the dsp crossover button  I believe you can change the polarity 180 for a cardioid use but I'm sure I'm wrong lol

      • February 24, 2020
  • MarcelNYC
    Contributor - Level 2
    2020-02-17

    I have a pair of IQ15 speakers and wanted to downsize my 18" subwoofers to lighten the weight. My question is whether I can safely put an IQ15 on pole inserted into an IQ15B. My concern is whether there's a risk of it falling over due to both weighing almost the same.

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    • MarcelNYC
      MarcelNYC

      For those interested, I heard back from Turbosound and they stated I can place the IQ15 on a pole on top of the IQ15B. There are no issues with weight distribution and the set up would be secure from falling over.

      • February 24, 2020
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