Turbosound

Turbosound

Brand

Turbosound

289,497 members
172,014 posts
  • netoalas
    Contributor - Level 2
    2020-05-30

    Hi everyone, I just bought a pair of IQ15 and a IQ18B, anyone knows how can I do a Factory reset on the settings and parameters? Would it do it automatically if I just run the firmware update? Also it is the older version of both, they still have the 1.7 firmware, any problem when updating to 2.2? Greetings 

    read more...
    0 788
    • netoalas
      GaryHiggins

      @netoalas 


      Hello, they should update just fine to the latest firmware. I don't recall a factory reset option but the parameters are straightforward enough to easily set such that the DSP is bypassed and eq is flat etc etc. I also think it more or less resets when you update it.

      • May 30, 2020
    • netoalas
      AlexLane

      Hi @netoalas 


      Power up the unit whilst holding down the PROCESS button to enter the self test.


       


      Press the buttons in sequence to run through the self test. The buttons on the LCD will fill as buttons are pressed, once complete the unit will be reset to factory settings.

      • May 31, 2020
    • netoalas
      netoalas


      @AlexLane wrote:


      Hi @netoalas 


      Power up the unit whilst holding down the PROCESS button to enter the self test.


       


      Press the buttons in sequence to run through the self test. The buttons on the LCD will fill as buttons are pressed, once complete the unit will be reset to factory settings.





      Hi Alex, Thanks for your help. I tried this and it did make a sort of test but it didn't reset the settings. I just updated the firmware and gave a reset to everything by selecting the loaded parameters the speakers have. It worked like a charm, everything is sounding tight.  I am loving the crisp high and mids I am getting, and the sub is not as chest pumping as I expected but I am loving the sound and depth it produces.  


       

      • June 1, 2020
    • netoalas
      netoalas

      Hi @AlexLane @GaryHiggins, I have a different question. Would you consider the SETUP that it brings INIT_DATA the best standard setup for the speakers? What would you consider the BEST standard parameters for the IQ 15 and the IQ 18B?  


       


      greetings and thanks for your awesome help 

      • June 1, 2020
    • netoalas
      AlexLane

      Hi @netoalas 


       


      In the Xover settings menu, on the iQ15 select the iQ18B setting


       


      SImilarly, on the iQ18B, in the Xover menu, select the iQ15 setting


       


      That will match the two up perfectly, with no need for extra settings


       


       

      • June 1, 2020
  • triaudiovisual
    Contributor - Level 1
    2020-05-29

    Hello,

    I am looking for the TS-Parameters of these drivers.

    Would be really helpful.

    Thanks !

    0 285
    • triaudiovisual
      PedroRodrigues

      Thank you for your contact.


      Please follow the link below to acess the information avalable to end user:


      https://www.turbosound.com/Categories/Turbosound/Loudspeaker-Systems/Components-and-Drivers/TS-10W300-8A/p/P0E4N#googtrans(en|en)


      Thank you 

      • June 2, 2020
    • triaudiovisual
      PeterRainbow Can you help me. Thanks contatti me mail [email protected]
      • July 2, 2020
    • triaudiovisual
      PedroRodrigues Hi Peter thank you for your reply, the e-mail used to submit the assistance request was deactivated a while ago, to submit an assistance request please follow the link below: https://community.musictribe.com/pages/care-portal
      • July 2, 2020
    • triaudiovisual
      ConorNoakes From the linked product page:
      "The die-cast aluminium frame is extremely rigid and light in weight, making it ideal for use as a replacement driver – or for deployment in custom-engineered multi-way PA enclosures"

      How is one expected to custom engineer an enclosure without the TS parameters of the driver?
      • July 21, 2020
    • triaudiovisual
      PedroRodrigues Hi Peter thank you for your reply, the e-mail used to submit the assistance request was deactivated a while ago, to submit an assistance request please follow the link below: https://community.musictribe.com/pages/care-portal
      • August 10, 2020
      • Turbosound TS-10W300/8A
        ConorNoakes Are you a bot or something?
        • 1
        • ·
        • August 10, 2020
      • Turbosound TS-10W300/8A
        PedroRodrigues Hi Conor no Bot here just trying to help you by stating how you should proceed so we can help you resolve this matter.
        • August 10, 2020
  • kendrum1
    Contributor - Level 1
    2020-04-26

    Hey all!

    Currently own 2 ip1000 v1s and love them! The only issue I keep running into is drunken college kids thinking they're sturdy enough to hold onto. It's only happened a couple of times, but that sickening crash of one of these things hitting the floor is enough to cause a panic attack. Thankfully, they are built like a tank and I haven't had any sound problems, but I know that can only last a few more tumbles.

    Has anyone built or 3D printed some sort of stand/bracket/legs for the sub unit to help prevent this from happening? All suggestions welcome!

    read more...
    0 110
    • kendrum1
      AlexLane

      Hi @kendrum1 



      I believe I have seen some solutions from users on the facebook forums, I would suggest joining the "Turbosound INSPIRE users" group on facebook and posting this there.


       


       

      • April 26, 2020
  • JayAlper
    Contributor - Level 3
    2020-04-14

    I recently bought a Turbosound iQ12 speaker and noticed the firmware loaded on it is version 2.1. I see that there is now a version 2.2 firmware for that speaker. The release notes for version 2.2 list some improvements, but the previous version shown in the notes is version 1.9, not 2.1 (in fact, no mention of version 2.1 at all). So, I'm assuming the version 2.2 changes show what is different between v.2.2 and v1.9. 

    So, I'm wondering what the specific differences are between iQ firmware 2.2 and 2.1?

    Thanks in advance for any info!

    Jay

    read more...
    0 379
    • JayAlper
      GaryHiggins

      @JayAlper 


      Far from certain here but I suspect very little different. I would bet you have a prerelease version of 2.2 and it could in fact be the same, differing only by name. I have seen listings in other product firmware versions where a version is listed but was not offered as a public update. On my end here I see no 1.9 or 2.1. Only 1.7 and 2.2. Just guessing of course, 

      • April 14, 2020
    • JayAlper
      GaryHiggins

      @JayAlper 


      Funny, I ran across this while looking for something else!






      iQ-Series Firmware Update Version 2.2 - (22 January 2019)




      Turbosound iQ-Series


      Firmware update for Turbosound iQ-Series amplified speakers.


      We recommend downloading and installing the most recent firmware from turbosound.com to ensure optimal performance of your product.


      Your speaker models can either contain Version 1 or Version 2 firmware, which was introduced as a running change in 2018. There is no functionality or performance differences in hardware A and B and this change was due to silicon obsolescence only. Please note this does mean the software in the display/menu will show as FW: V2.2. Both Models HW:A & HW:B are fully supported from a warranty perspective.


      To install the firmware update on Turbosound DSP modules:



      1. press SETUP while switching the unit on


      2. Connect your Windows PC to the speaker’s USB port


      3. Then run the executable “TURBOSOUND UsbUpdate_V2.2.exe” that you downloaded and unpacked from our website.



      2.2 (2019-01-22)


      New features:



      • Improved input modes: Analog, Ultranet and Auto.


      • Separate P16 page for Ultranet setup.


      • Active Ultranet channel is shown on main screen.


      • Improved parameter save and several fixes.


      • Improved limiter behavior.







      musictribe.com page 1 of 2 turbosound.com







      1.9 (2016-07-01)




      New features:



      • Improved ULTRANET stability


      • Improved behaviour in low temperature operation (below 0 °C)


      • Support for upcoming TS products (new series)


      •  

      •  

      •  

        1.7 (2014-06-10)

        New features:




      • support for NuQ, TCS and TSP series


      • support for Turbosound Edit remote application 1.0 (2014-12-04)



      iQ series production release






      © Music Tribe Global Brands Ltd. All rights reserved.
      All information in this document is subject to change without any further notice.






      musictribe.com page 2 of 2 turbosound.com





       


       

      • April 14, 2020
    • JayAlper
      JayAlper

      Gary,


      Thanks for the info. I suspect you're right that v2.1 and v2.2 are essentially the same. Maybe, v2.1 is the version they ship loaded on the hardware and v2.2 is the version they offer as the final downloadable release on the website. In fact I seem to recall there was (is?) something similar in the (sister company) Behringer X32 firmware releases, where firmware ending in an odd number was basically the development/beta tester version and firmware ending in an even number is what was released to the general public.


      Anyway, I'm hoping there isn't much (if any) difference between the iQ v2.1 and v2.2 frimware.


      BTW, if/when Turbosound do release a new version of the iQ firmware, is it true that you can not perform a Turbosound iQ firmware update on a Mac? That would be REALLY disapointing! I would hate to think I've got to buy a Windows PC (or, buy a Windows license and repartition the drive on my MacBook Pro) just to update the iQ firmware.


      Jay

      • April 16, 2020
  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-12

    When you select different X-over options on the Turbosound IQ-18B it makes a very loud "POP". In the video you can see it actually pushes the OUT level to LIMIT. If you adjust the X-over on the IQ unit itself it does the same. 

    HW:B - Firmware 2.2

    Here is a video to show: (https://youtu.be/CFG1_xyOBoo)

     

    read more...
    0 116
    • Armand_RSA
      AlexLane

      Hi @Armand_RSA 


       


      Reply from the firmware engineer:


       




      "I will have a look at those issues asap. 


      Right now I don't have any hw here at home so I have to pick up the demo board from the office.


      I'll come back to you soon... thanks for the feedback!"

      • April 13, 2020
  • JacquesMathez
    Contributor - Level 3
    2020-04-11

    Hi,

    When searching "Turbosound edit PC" in the download section of Turbosound, i only find V1.1

    When I downloaded and installed it, one or two years ago, it was V1.3.

    Also, a google search with "Turbosound edit PC V1.3" returns with "no results".

    Strange, no? 

    read more...
    0 340
  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-05

    Hi all,

    Can the engineers please have a look at the firmware 2.2 on the IQ's. 

    2 things to check: 


    1 - The input/output level meters on the LCD (and on the Turbosound EDIT software) indicates that the "IN" stage (pre DSP) CLIPS before the "OUT" (pre amp) stage. 

    Here I have a thread about it: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-Input-vs-output-levels-FW-2-2-and-limiter/td-p/277885

     


    2 -  The FBQ Feature does not operate correctly. The LEARN feature produces no "click" as the HW:A units do.

    Here is a thread about this issue: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-FBQ-Questions-Release-time-Auto-vs-Single/td-p/277951


    Regards

    read more...
    0 123
  • callanberry
    Contributor - Level 1
    2020-04-04

    speaker no longer powering up.  lim led flashes briefly when powered on

    0 124
    • callanberry
      RexBeckett

      @callanberry 


      Hello Callan, welcome to the community.


       


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • April 4, 2020
  • JeffVance
    Contributor - Level 2
    2020-03-14

    Anyone else have a similar experience? One of my ip2000s started making some extremely audible cracking sounds in the high and mid-high sections. Removing all inputs, turning down the master volume and input gains had no effect.

    I applied a sharp percussive maintenance to the back panel and the behavior stopped and did not return for the rest of the night. Physical inspection of the amp section did not show anything out of sort, but I did reseat the input to power amp ribbon cable for good measure. 

    I'll update here if it happens again.

     

    Thanks!

    Jeff

    read more...
    0 132
    • JeffVance
      GaryHiggins

      @JeffVance 


      Hello, I like your method


       


      "I applied a sharp percussive maintenance to the back panel"


       


      Sometimes my preferred tool over all is the hammer!


       

      • March 14, 2020
    • JeffVance
      AngelSalazar I have exactly the same Issue Help Me Please :'(
      • May 17, 2021
  • Farsetbelfast
    Contributor - Level 1
    2020-03-10

    Hi guys I'm looking for processor settings for turbosound tq315.

    If it helps I'll be running them passively using a turbosound lms d24 processor. 

    0 121
Go to page