Turbosound

Turbosound

Brand

Turbosound

261,330 members
140,034 posts
  • New
    Tribble
    Newcomer - Level 2
    2021-10-03

    I found this video, but otherwise I cannot find any information on what differences there may be socially and operationally outside of the fact that maybe ver 1 cannot link with ver 2

    https://www.youtube.com/watch?v=3_1aavh5dsk

    Help much appreciated!

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    1 13
    • Tribble
      Dale_M The V1 speakers cannot perform the software update V2 can.
      • Oct 2
    • Tribble
      Tribble

      Unfortunately Dale_M, your post in no way explains what differences there may be socially and operationally in terms of ver. 1 compared to ver. 2 and yes I am aware that ver. 1 and ver. 2 have compatibly issues, but again that is not what I'm asking.

      • Oct 3
  • New
    azajex
    Newcomer - Level 1
    2021-09-30

    Hello there.
    We are the biggest B2B company in Middle Asia , we have 88 ditstribution like a : XIAOMI, GEGABYTE, STEEL SERIES, RAZER, ect
    and now we wanna have big contract distribution with you. Our purchase target is around from 500.000$ and higher .
    how can we get contract with you?
    Can we get catalog ?
    We are interesting TURBOSOUND brand
    what we should provide you to get distribution in our country ?
    also very interesting these models right now
    ix 15, 12
    Iq 15b, 18b
    Iq 12, 15

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    0 21
    • azajex
      Dale_M Please can you send this information to us on a Pre Sales inquiry via the support tab above please.
      • Sep 30
      • we wanna have big contract distribution with you
        azajex already sent 5 emails 7 days ago, steel didnt get reply . could plz help me i need asap?
        • Sep 30
  • New
    BenJamin91
    Newcomer - Level 1
    2021-09-25

    Hi 

    I've been DJING for 5 plus years now and I've had several different brands and asked others what they like. I personally love my turbosound. Now I would like to be a dealer and share the great products you put out. How do I go about doing so?

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    0 15
    • BenJamin91
      Nigel67 Hi Benjamin91. Please advise in which country you reside and I will be able to put you in touch with our super partner for that country. Many thanks
      • Sep 26
    • BenJamin91
      BenJamin91 I live in the US
      • Sep 27
  • New
    EricSimmers
    Newcomer - Level 1
    2021-09-22

    Looking at possibly getting a inspire iP15B speaker. I will be coming out of a Powered Speaker mix out with XLR to the inspire to input A with XLR , then from the inspire link out XLR to a powered speaker above the sub XLR input. Will this work? All my speakers are active speakers 

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    0 20
  • New
    BretHamer
    Contributor - Level 1
    2021-09-20

    I have the ip2000s....the Lower tower is all mids and the upper tower is highs? Is this normal? Also one of the speakers in the lower tower is rattling, I took it out and the speaker sounds fine, put it back in and it crackles, where do I get a decent replacement?

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    0 10
    • BretHamer
      Nigel67 Hi BretHamer. Please contact our spares team for parts. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. It may be worth submitting a Technical Support ticket first of all as you mention that the speaker sounded fine when you removed it from the column. The Tech Team may be able to help you further in identifying the problem, just in case it is not the speaker that is faulty.
      • Sep 21
  • New
    Kpromo004
    Newcomer - Level 1
    2021-09-20

    I HAVE A STATIC TYPE NOISE EVEN WHEN NOTHING IS CONNCETED

    0 12
    • Kpromo004
      Nigel67 Hi Kpromo004. Is this a brand new speaker or has the fault just developed? Have you tried a different mains outlet just in case the one you are using is faulty? I would advise submitting a ticket to the Technical Support Department and they will be able to help you further and also determine whether your speaker is under warranty or not. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket.
      • Sep 21
    • Kpromo004
      Kpromo004

      i have had this speakers for 5 years and tried other mains outlets but still the same. I have raised a ticket to support but not heard anything.

      • Sep 23
  • New
    davedarilek53
    Newcomer - Level 1
    2021-09-17

    I'm checking to see if anyone can help me. I feel like Turbosound does not support their products at sll. I have a Milan m18b sub blowing fuses. But Turbosound doesn't share schematics and doesn't have any authorized repair centers in Dallas TX. THAT S UN IMAGINABLE!!  I am forced to wait in line for any answer from music tribe. Who knows how long that will take!!!! Does anyone know how I can get it repaired. We have lots of gigs snd no sub. At this point. If I could get this fixed I was going to purchase a second sub. But I've run into a revolving door. No one knows. Even the dealers I've been buying from for years. I would be very Grateful if you could shed some light on my problem.  Dave D

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    0 27
    • davedarilek53
      WilliamR Hello Dave, WIlliam from musictribe here. Could you let me know what your case number is so that I can look into this for you?
      • Sep 17
    • davedarilek53
      davedarilek53

      It’s been 6 days since I last contacted you. Is there someone at music tribe that can help. I’m in a bind. We have gigs coming up snd our Turbosound Milan m18 b Sub is in need of repair.
      You are not responding to my messages.
      Can you recommend someone to contact. I’m getting no support from you. HELP!!!

      • Sep 22
  • New
    MarcelNYC
    Contributor - Level 2
    2021-08-22

    This might be a stupid iQ series question but I can’t seem to find the answer. Regarding the feedback eliminator feature, do I just enable it before the gig by setting it to Auto and just leaving it on Auto or is it supppsed to be enabled during sound check only to “capture” all the problem frequencies then turned off?

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    1 27
    • MarcelNYC
      GaryHiggins Pretty sure sound check only...though I've never used it with mine ever...manual is not full of details. :-)
      • Aug 23
    • MarcelNYC
      DavidKnighton Hello MarcelNYC,
      If you turn the Feedback Eliminator off after soundcheck, then it is no longer functioning as it's intended purpose. The idea is to leave it running so that if a problem frequency arises mid-show, then it gets squashed. It will end up resetting some filters the longer it's in battle, so keep this in mind as you "turn up" during your show. Remember, it's just one tool in your bag of tricks. Don't rely on it too heavily. Best practice is to use a front end GEQ right off your mixer before the signal hits the iQ.
      • Aug 23
    • MarcelNYC
      MarcelNYC Thanks for all the replies. Since I posted this question I've been able to leverage the Feedback Eliminator for our past two gigs in Auto mode (resetting it before the start of each gig). The first gig we only enabled it on the tops (iQ15s) and got some minor feedback on the subs (iQ15Bs) that had to be dealt with manually and for the second gig we used it for both the tops and the subs (iQ15s and iQ15Bs). They did a fantastic job and the frequency cuts were narrow and subtle enough as to not affect the sound quality. We didn't even hear any indication of feedback all night because the DSPs process faster than what can be perceived. I checked the settings between the sets to confirm the system was actively adjusting the notch filters and confirmed it was. We're extremely pleased with this technology and highly recommend it. Quite honestly, I think it did a better job than a FOH sound engineer due to how fast it was able to react and eliminate the feedback. This frees up time for the sound engineers to focus on other things. A win-win in my opinion.
      • Sep 27
  • New
    Woody123
    Newcomer - Level 1
    2021-08-16

    Hello,

    Just wondering if I can link 2x iQ12s & 2x iQ15B all together with PowerCon cables so I gave just one mains plug? The manual says the following: The maximum number of linked systems depends on the AC supply voltage as well as the maximum current draw of the individual systems in the power chain. When linking a power chain, make sure that the integrated connectors as well as the supplied AC mains cable are never overloaded. If you are uncertain how to calculate the total current draw, please contact your dealer.

    Thanks in advance 

    Richard

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    0 39
    • Woody123
      GaryHiggins I would say yes, but it could depend on where it’s being done. The electrical systems of different venues could be a factor. I would think most could handle it ok, my 2 cents
      • Aug 16
  • New
    Jeremydanieljohnston
    Newcomer - Level 1
    2021-08-13

    Is there a way to purchase spare parts for Turbosound Speakers? I've looked everywhere online. My IQ15B Sub stopped working last night- It has super low volume and sounds very distorted. I believe the onboard amplifier has failed. Any way to order a new amp so I can repair it?

    read more...
    0 42
    • Jeremydanieljohnston
      Nigel67 Hi Jeremydanieljohnston. Please contact our spares team and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Have you confirmed that your speakers are not under warranty still? If you are the first owner then you may have a 10 year warranty if purchased on or after 1st September 2014. If so, please fill out a Technical Support ticket instead of a Spares ticket and include your proof of purchase and your warranty will be checked for you.
      • Aug 13
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