Turbosound

Turbosound

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Turbosound

261,323 members
140,023 posts
  • New
    JonathanRobinson
    Newcomer - Level 1
    2021-08-13

    I've had an ip2000 v2 for a while and just picked up another one second hand but I didn't realize it was the first version. I'm having trouble connecting the two via Bluetooth. Does anyone know if v1 and v2 should be compatible and maybe it's just user error on my part? 

    read more...
    0 42
    • JonathanRobinson
      Nigel67 Hi JonathanRobinson. Unfortunately it is not possible to bluetooth them together. While the form factor is identical between these two models, the voicing and available features are slightly different. For example, the iP2000V2 has built-in reverb and independent EQ for every channel, where the iP2000 does not. In order to maintain balance and fidelity between systems, the unlike models will not allow pairing with each other.
      • Aug 13
  • New
    Mackdamusic
    Newcomer - Level 1
    2021-08-13

    I purchased the speaker about 1 yr ago. About 2 months ago I notices when plugged in to the XLR the sound would slightly fade out for for about half a second about every 10-15 min. It never did that with bluetooth.  Note im not a proffessional so i may use it for a few hours on the weekend, never turning the volume higher than 60%. As of about 2 weeks ago ,at about 10% as soon as the first bass hit the sound goes in and out even with bluetooth. The speak is not blown it seems like a connection issue withthe sub and the tower. Note: I have the latest firmware  V1.2.2 

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    0 24
    • Mackdamusic
      NicJonesMT Hi Mackdamusic.
      Could you please click support at the top of the page, and submit a technical support ticket.
      One of the team will then be able to advise you.
      • Aug 14
  • New
    GregoryKeith
    Newcomer - Level 1
    2021-08-12

    When and where will I be able to purchase turbo sound speakers

    0 41
  • New
    ZeleniyDrug
    Newcomer - Level 1
    2021-08-11
    Acquired 2 Turbosound iQ15 speakers for sound events. At the very first event, people complained that high frequencies are very hard to hear, and there is practically no low frequencies. How can this problem be corrected?
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    0 41
    • ZeleniyDrug
      NicJonesMT Hi ZeleniyDrug.
      Your best option would be to submit a tech support ticket and a member of the team will assist you.
      Can you please confirm all other devices that are connected and how they are configured (For example crossovers, Mixers, Outboard effects ETC). We need to ideally know your full setup.

      It may also be worth doing a smaller simplified setup (so running your Mixer/Audio source direct to the speaker). Can you confirm if you still get the issue when using a simplified setup?
      • Aug 11
      • Turbosound iQ15
        ZeleniyDrug Mixers yamaha mg12xuk and laptop and nothing else. High frequencies had to be removed -15.
        • Aug 11
  • New
    Tele68
    Newcomer - Level 1
    2021-08-11

    Everytime we hook up and power up our subs I go into the presets and load the preset I saved that has the crossover   Menu set as user, 100.25 hz. The subs don't seem very loud but if I go into crossover menu and reselect the user setting and push the encoder to select it the subs get noticably louder. Any answers as to why?

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    0 27
    • Tele68
      Tele68 I also noticed the menus on the dsp on the subs is different than the user manual with the manual showing menus for the subs that are not in the dsp on the subs?
      • Aug 10
      • Turbosound tbv118L-AN subwoofer question
        DavidKnighton Hello Tele68,
        Firstly, the manual is likely outdated and new firmware has changed the layout of the user interface. The preset you saved likely has some sort of setting that boosts input gain or output volume or something in that regard. I would take two subs side by side and the the preset in just one of them and then go through every menu side by side and compare each and every setting until you find the culprit.
        • Aug 11
    • Tele68
      Tele68

      By the way what is the program or RMS wattage of this sub? All literature says 3000 watts but that is peak not RMS.

      • Aug 11
  • New
    GregorySwagger
    Newcomer - Level 1
    2021-08-11

    i need to replace a tower array on a Ip1000.   i have emailed and got no answer. please help

    0 39
  • New
    Darell108
    Newcomer - Level 1
    2021-08-08

    Hi

     

    I have logged tickets with the parts team but i never get any response via email. Is there an alternative method to contact them as I am in desparate need for some replacement tweeters.

     

    Thanks

    0 55
    • Darell108
      Turbosound Hi Darell108, I'm deeply sorry for the inconvenience. Could you please send me the Case ID so we can follow up with our support/service team?

      Thank you for your patience.

      - Diego
      • Aug 8
    • Darell108
      Darell108 Hi Case number is CAS-474703-Q5G5T1 and CAS-466372-L3X4L3
      • Aug 10
  • New
    MarcelNYC
    Contributor - Level 2
    2021-08-06

    I've always set the eq settings on my iQ tops and subs to "None" because I think it would be flat giving me more precise control from my X32 mixer. Having said that, what exactly does the "Live" setting do?  What frequencies does it boost/cut?  Should I consider it for indoor/live performances?

    I'm not near my PA otherwise I would try A/B the settings so I was hoping to get some real-world feedback.

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    0 45
    • MarcelNYC
      Paul_Vannatto Using the Turbosound Edit 1.4, you should be able to see what those presets do, since it provides a graph. I always set my iQ speakers at None and do the EQing with the X32 outputs.
      • Aug 6
      • iQ Series Eq Settings: "None" vs "Live"
        MarcelNYC Thank you Paul. I'll look into that. I've never used TSE 1.4 before and forgot it exists. Can I connect to multiple iQ speakers at once? Does it work with Ultranet (I doubt it) or do I have to run a bunch of USB cables too?
        • Aug 7
    • MarcelNYC
      Paul_Vannatto Hi Marcel, no unfortunately the editor is designed to connect to a single iQ speaker at a time via its USB port.
      • Aug 7
  • New
    GregorySwagger
    Newcomer - Level 1
    2021-08-05

    looking for a tower array for an ip1000 i had one stolen. thanks in advance

    0 38
    • GregorySwagger
      ChrisEdwards1 Hi GregorySwagger, if you have not yet done so could you please contact our spares team. To do this go to support at the top of the page and scroll down to the Spares tab, once a ticket is created they will be able to advise further.
      • Aug 5
  • New
    IvanAmadoFuentes
    Newcomer - Level 1
    2021-08-03

    Looking for a replacement mother board, turbosound audio was dropping, now making no noise at all, but turns on. I've called and contacted! Pls help.

    0 60
    • IvanAmadoFuentes
      Dale_M Hi there I think I have found your support request ticket on CAS-476138-V9H3R1 -I will reply to you shortly.
      • Aug 3
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