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119,092 posts
  • New
    Newcomer - Level 1

    Hi. I'm confused with using my Milan sub.

    I connect from my mixer into the sub and then from the thru output up to the tops.

    The confusion comes from the Milan's signal led. I rarely see it working! It only shows a signal when the mixer output is high AND the milan output level is high. Oh, it sounds great but it's too loud for some of the venues I play!

    My experience and expectations would be that the speaker would display a signal received via the led and then you'd turn it up to suit the venue. Or you'd set the speaker level high and then control the overall volume from the mixer, however this could add unwanted noise.

    I thought the idea of a signal led is to display that the speaker is receiving a safe level before it would clip or trip the limiter. At the same time it would also ensure you're not introducing noise.

    I tried by having the mixer turned up fully but it still wouldn't show a signal until I turned up the speaker to almost full volume as well.

    I've followed the manual but it offers no explanation.

    With lockdown coming to an end and gigs starting up again, I was hoping I could use the milan with a bit more confidence.

    If you could reassure and help, it'd be great, thanks.


    0 52
  • New
    Newcomer - Level 1

    Is there anyway to switch off the Bluetooth function completely? so no meddling kids try connecting to the speakers when I am using analog input

    1 52
    • Ub41d
      Dale_M I am afraid there is no lock system for this feature, however once you have paired these and synced with your device it will not allow any 3rd party device to hijack the connection, so you should be safe.
      • Feb 23
    • Ub41d
      Nigel67 Although it is not possible to switch the Bluetooth off, you can password lock the unit so that the kids cannot change any settings on the speakers or connect their devices. Without pairing from the speaker they cannot cause any issues. The lock option is in the set up menu just above Factory reset. You just have to remember not to lose your password or make it easy enough for the kids to guess it :). Hope this helps
      • Feb 23
  • New
    Newcomer - Level 2

    IP300 are they disccontinued  Canada dealers saying they are  what the replacement  thank

    0 29
    • claude123
      DavidKnighton Hello Claude,
      I don't believe this product is discontinued, as it's only been in production for a few years now. If you can submit a Support ticket for Pre Sales, we can get your question over to our availability team. They'll be able to tell you who to contact in Canada for sales.
      • Feb 17
  • New
    Newcomer - Level 1

    I have two loud speakers. I had a friend use them and now one makes a static/ screech when it is turned on even without a cable attached. The other appears to have no high end. Is the possibly a simple solution or will I likely need to send them in to be repaired? 

    0 51
    • Yakoba
      DavidKnighton Hello Yakoba,
      It definitely sounds like your friend may have caused some damage to your speakers. I would suspect they blew one of the high frequency drivers in one unit, not sure about the other with the screeching sound. I suggest opening a service request ticket using the SUPPORT link at the top of this page.
      • Feb 8
  • New
    Newcomer - Level 1

    I have 2 ip1000s and 1 of them went into half power. To match the work up I have the gain this one up.

    ive checked to see if any drivers have blown and they have not.

    im at a loss, any help would be appreciated 


    0 62
    • KieranPollard
      john0121 HI Kieran, if the level has dropped significantly on one of your speakers but not the other I would first recommend swapping the source material and cables to ensure that isn't the cause of the problem. Further then that it could be a problem with the amplifier. If you submit a tech support ticket via the support button at the top of the page then we can work through some more troubleshooting with you and arrange a service if necessary. Thanks
      • Feb 1
  • New
    Newcomer - Level 1

    Good Day

    I am looking to buy two IP2000 v2 from Thurman.de and have them delivered in Lisbon Portugal. Will i still retain my warrenty as its out of the country where it was bought?

    And what kind of after sales service is there in Portugal for Turbo Sound in genral?

    last question: If i link the two speakers, do i then get the use of 6 channels, or can I only use the cannels on the primary unit and not the slave unit.





    0 65
    • geoffkirsten
      PedroRodrigues Hi geoffkirsten yes you would, Thomann will honor the warranty status of the IP2000 for any of the EU countries
      • Jan 12
    • geoffkirsten
      FredericTessier i bought 2 turbosound ip 500 v1 three years ago . I can't turn them on anymore . On one of them it takes time to start . I checked the fuse on both of them , they are fine . So........... bought ot thomann but no warranty anymore. help !!!!
      • Feb 4
      • IP2000 for use in Portugal
        PedroRodrigues Hi FredericTessier in this case the best option will be to follow the link below and press buy to access our network of partners and resellers to request assistance on your unit https://www.turbosound.com/ Thank you
        • Feb 24
  • New
    Newcomer - Level 1



    gibt es auch eine normale Anleitung und nicht nur eine QuickStart Anleitung für den Turbosound iQ12?

    Wo finde ich die Software zum verbinden PC mit den Lautsprecher?


    Gruß Nusty

    0 68
  • New
    Contributor - Level 1


    Is there a way to use the line level input in the IP 1000? Nothing is marked for line level, when using keyboards etc, not using

    a dynamic microphone. so will have some mic lines.


    Thank You


    0 56
  • New
    Newcomer - Level 1

    I have a client that has managed to damage the power Switch on his IQ15 we are in search of a replacement.  We are also interested in becoming an authorized service center for Turbosound Products. 


    Frank Aurigemma 

    Great American Sounds Co. LLC


    0 60
    • GASCO1
      KyleJohnson Hi Frank, Kyle here with Music Tribe. Please contact our Spare Parts team directly by clicking on the Support button at the top of the page and selecting Spare Parts.
      • December 29, 2020
  • New
    Newcomer - Level 1

    Good morning Im looking for replacement speaker turbosound TFS-900B? thanks

    0 64
    • RunnilLobrio
      Nigel67 Hi Ronnel, please goes to the support tab at the top of the page and submit a spares request. One of my colleagues will then get back to you with pricing and availability. If your speaker is not available when you select a product, please select any product and then add a note in the description which type of speaker it is and what you require and we will pick this up. Many thanks
      • December 20, 2020
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