Can we please get a fix for ios 13, major issues unlocking the software.
Hi @MattHooper ,
Has a CARE ticket been opened on this? This forum is primarily a user supported forum. Seldom do the devs see posts here.
So, you're using iOS 13.3, correct?
Can you upload a video of the unlock issue you are having? Are you experiencing any crashes or just trouble unlocking the app?
I have this problem too, I think.
Brand new guitar interface, received from Andertons Music Co in Guildford, UK today.
Poor customer service, so bad.
Steps to reproduce:
1. Stop Guitar Rack if it was running.
2. Connect up.
3. Run Guitar Rack and attempt to access a 'padlocked' feature.
Have NO IDEA why the word "please" is part of the title of this query. This kind of fault should /never/ need the word "please", especially as all current range iPhone can only run iOS 13!
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