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Contributor - Level 2

No Support

I submitted a claim ticket 6 days ago and have not heard from anyone? What gives?

MMFB Contributor - Level 2 2020-01-16

2020-01-16

No Support

I submitted a claim ticket 6 days ago and have not heard from anyone? What gives?

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  • 4 Replies
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Triber Contributor

Re: No Support

Hi @MMFB , 

What's your support ticket number? I can get in touch with our care and check on the progress of your ticket. 

 

Robert Deacon | Triber, Music Tribe I'm here to help! Let me know if you have any further questions, and if I answered your question feel free to like it and "accept it as solution" Community Guidelines | FAQs
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Contributor - Level 2

Re: No Support

Where do I fond my ticket number? I logged out and now I can find it.

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Contributor - Level 2

Re: No Support

Found it!

CAS-61038-V8N5T0

Triber Contributor

Re: No Support

If you successfully submitted a ticket you should get an email reply within 48 hours that has the number included. I would submit another ticket and see if that works!

Robert Deacon | Triber, Music Tribe I'm here to help! Let me know if you have any further questions, and if I answered your question feel free to like it and "accept it as solution" Community Guidelines | FAQs