Contributor - Level 1

HTTP Status 500 Error while submitting a service ticket

Getting a server error while reporting an issue with a Guitar Link UCG102. I get no audio input. Can someone let me know when the server is working so I can create a ticket for an RMA?

nbafan99 Contributor - Level 1 2019-12-14

2019-12-14

HTTP Status 500 Error while submitting a service ticket

Getting a server error while reporting an issue with a Guitar Link UCG102. I get no audio input. Can someone let me know when the server is working so I can create a ticket for an RMA?

Community Manager

Re: HTTP Status 500 Error while submitting a service ticket

Hi @nbafan99 ,

May I know which url you are trying to access when trying to create a service ticket?

Was it in this Community Support page?
https://community.musictribe.com/t5/custom/page/page-id/CarePortalPost?caseType=&brand=

If you are still unable to create a ticket, please let me know so that I can check our team and the system where the issue is coming from.

 

Best Regards,

Virn

Virn Abuda | Community Manager, Music Tribe Did you find my post helpful? Give kudos or mark it as a solution! Community Guidelines | FAQs