Help

[RLT]

Can ANYONE tell me how to get a hold of someone to have warranty work taken care of. I have made multiple attemps through this bull**bleep** music tribe and can not get a pesponse. What is the deal?

[KenMitchell]

Hi @RLT , 

Welcome to the community.  Have you opened a support ticket?  Did you get an automated email with a case #?  If not, please check your spam folder for an auto-reply or any other correspondence? How long has the case been opened? What brand is the product?  

Hope this helps, 

Ken