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Contributor - Level 1

TC HELICON HARMONY SINGER

Hello..Im new here..

My pedal suddenly shut off the microphone audio..Can anyone help me please, what can I do?..

rommelcabigan Contributor - Level 1 2019-10-15

2019-10-15

TC HELICON HARMONY SINGER

Hello..Im new here..

My pedal suddenly shut off the microphone audio..Can anyone help me please, what can I do?..

Triber Moderator

Re: TC HELICON HARMONY SINGER

Hey @rommelcabigan,
Here are a few things to try:

  • Ensure the white gain knob on the side of the pedal is turned up
  • Try updating your pedal's firmware with VoiceSupport 2
  • If all else fails, please get in contact with our support team for further troubleshooting, and possibly to discuss repairs or replacement

Good luck!

Testing engineer at TC Helicon, MUSIC Tribe. Our Support Team is always available for more urgent assistance.