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Contributor - Level 1

X18 phantom power stop working

Phantom power has stopped supplying 48v to the microphone, the normal microphone is fine, but those using 48v do not work

Kixcorreia Contributor - Level 1 2020-03-02

2020-03-02

X18 phantom power stop working

Phantom power has stopped supplying 48v to the microphone, the normal microphone is fine, but those using 48v do not work

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Superhero - Level 3

Re: X18 phantom power stop working

Hello @Kixcorreia , welcome to the community.

 

I think the only thing you can do is to raise a Care ticket for Service Repair explaining your problem. This is done
by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is
only possible if you have completed all the required fields in your profile. Make sure that you fill-in
every required field on the Care form.