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Bugera G5 infinium issue

Contributor - Level 1

I bought a brand new bugera G5 infinium 2 months ago. Since last week, I started having problems with it. The amp lost almost all volume and is making a really weird noise when played. Specially in low end frequencies.

The emulated output works just fine, the problem lies when I plug it into the cabinet. The sound is horrible. I checked with another amp and the cabinet has no issues.

I made a video playing through the amp:
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