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Contributor - Level 1

Midas m32 channels dead

Hiya, 

During rehearsals today for the students music show week we lost a whole bank of channels 1-8 on our midas m32 desk. Just wondering if this is something that's happened to anyone else before and if so what kind of repair was needed?  Would be really grateful for any advice. 

Ceri Contributor - Level 1 2020-03-10

2020-03-10

Midas m32 channels dead

Hiya, 

During rehearsals today for the students music show week we lost a whole bank of channels 1-8 on our midas m32 desk. Just wondering if this is something that's happened to anyone else before and if so what kind of repair was needed?  Would be really grateful for any advice. 

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Superhero - Level 3

Re: Midas m32 channels dead

Hello @Ceri , welcome to the community.

 

It sounds like there is a hardware problem on your M32. I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Also make sure that you fill-in every required field on the Care form.