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Some translations may be left you with a question of "Arasso?".
2017-05-31
Hi. I ordered two XR16's from Amazon (due to arrive today). Then I read a review by someone who said they were told they could not get warranty service for their unit because they purchased it from amazon and that amazon was not an authorized seller of Behringer equipment.
If this is true I will return my Amazon purchases without even opening them and purchase the gear from someone else.
However, I need the gear quickly which is why I bought from Amazon in the first place.
Can anyone tell me if it's true that buying Behringer gear from Amazon is an issue? I wanted to call Behringer but I can't find any phone number. I sent a request in online but I don't know how quickly they will respond to my note.
Thanks,
Rob
Rob Goldberg;124737 wrote:
Hi. I ordered two XR16's from Amazon (due to arrive today). Then I read a review by someone who said they were told they could not get warranty service for their unit because they purchased it from amazon and that amazon was not an authorized seller of Behringer equipment.
If this is true I will return my Amazon purchases without even opening them and purchase the gear from someone else.
However, I need the gear quickly which is why I bought from Amazon in the first place.
Rob Goldberg;124763 wrote:
Thank you for that info. I am so glad I saw the forum thread that allerted me to this. My purchase was in fact only being fulfilled by Amazon. The actual seller was not listed in your site. I am doing a return on Amazon and have purchased two of them from Sweetwater with overnight shipping. The overnight shipping cost me $100 but in the long ruin it's well worth it .
Rob Goldberg;124766 wrote:
Here is the link to the Amazon page I purchased from:
https://www.amazon.com/Behringer-XR16-BEHRINGER-X-AIR/dp/B00ZR77GTO/ref=sr_1_1?ie=UTF8&qid=149626555...