Can't get TonePrint to work on bg250 210 bass amp

[edwouldnt]

Tried it loads of times using different combinations and following the official tutorial videos fully. I still can not make it work. Can anyone suggest a fix for this?

[KirkK]

I'm starting to feel lucky I can get one (of two) to work. If I figure it out I will let you know. Good Luck.

[ppiluk]

Have you upgraded the firmware to the newest version?