Hi all, my Neutron Synth is connected via USB to my Macbook Pro (OS High Sierra) and I am using Ableton Live 10 as a DAW. Today I updated the Firmware of the Synth to version 2.0.0 (update was shown as "completed" and I was asked to turn the synth off and on). I also downloaded the Neutron App/Editor but it's not connecting to the Synth. When clicking on the USB symbol on top right corner, it's showing an error "Neutron not connected". The connection seems to work though as Ableton is finding the Neutron as a USB (Midi) device. Anyone having the same issues? Thanks.
This also worked for me. It´s a Driver mismatch after the upgrade via zdiag. Set it manually back to Standard-USB-Audio in Windows 10 Devicemanager. Don´t forgett to set all the midi settings in the DAW new, the old ones are deleted.
Thanks a lot
dear busy moderator, can you give any senseful advice to the users ? people hardly trying to find out how neutron works. deleting users posts is on the lowest level to bring anything foreward here. i sit in my studio, trying evetything behringer shows in the manual but nothing works. i already changed all cables to be shure about this. it is really anoing to use behringer stuff.
dear busy moderator, can you give any senseful advice to the users ? people hardly trying to find out how neutron works.
Sorry, I wouldn't have a clue how it works. I'm an X32/X-Air console user and have no experience with any synths.
deleting users posts is on the lowest level to bring anything foreward here.
I did no such a thing. I just checked the spam folder (where some posts are caught by an AI and there is nothing there). So I have no idea what you are talking about.
i sit in my studio, trying evetything behringer shows in the manual but nothing works. i already changed all cables to be shure about this. it is really anoing to use behringer stuff.
Doesn't seem so peaceful to me... If you give some details as to what the problem is, maybe I can see if I can get someone to help you.
Thanks Paul for your friendly answer. Sorry so far.
I tried to install behringers software to control the NEUTRON via computer. My computer did not find the synth NEUTRON after installation. And it was not possible to install the latesd update. I checked all the tech specs like OS and so on and I checked all the cables.
It is hard to follow behringer minimal instructions because they are not really exact and people who already tried to install post` other things. So do you know a site where behringer or other people (prefered) tell how it works? Thanks for your help + greetings from Berlin P.
1. dl zadig 2.4 drivers and install according to the firmware updater notes neutron
2. start updater
3. start neutron in boot mode (press little hole in back while powering uo
4. when neutron is detected press update firmware
it just worked (win 10)
I just got my Neutron yesterday and was dealing with this on Mac. I got it working, but it was a combo of a few different posts on here, so I figured I'd lay it out.
Mac Mini (2018) >> Mojave
Full on updated glory. Hope it helps.