Highlighted
Contributor - Level 1

VL3X non-responsive

My VL3X has been acting up. It seems to freeze. signal still passes through, But all buttons, signals meters are frozen. Sometimes rebooting will remedy temporarily. Sometimes im forced to remove MicroSD card and clean. but that too is only temporary fix.. sometimes i can use for hours without issue. other times ony a few seconds or minutes. I use my VL3X daily and gig often. i need a fix.

Bruce Veneziani
Venez3303 Contributor - Level 1 2019-12-06

2019-12-06

VL3X non-responsive

My VL3X has been acting up. It seems to freeze. signal still passes through, But all buttons, signals meters are frozen. Sometimes rebooting will remedy temporarily. Sometimes im forced to remove MicroSD card and clean. but that too is only temporary fix.. sometimes i can use for hours without issue. other times ony a few seconds or minutes. I use my VL3X daily and gig often. i need a fix.

Highlighted
Triber Alumni

Re: VL3X non-responsive

Hey @Venez3303,
Please get in touch with our support team by creating a ticket here.  They'll be able to help you out and discuss repairs/replacement if necessary.  Good luck!

Testing engineer at TC Helicon, MUSIC Tribe. Our Support Team is always available for more urgent assistance.