Contributor - Level 1

Voice Live 2 problem

Hi everyone, 

I have a problem with my voicelive 2.

The volume output is very low, I tried reset, firmware update, try every settings and nothing, the sound is very very low on all exits. 

I notice that choosing line or mic levels even increase the db's the output is exactly the same. 

Can it be a problem on the board? 

mastersamu Contributor - Level 1 2019-08-14

2019-08-14

Voice Live 2 problem

Hi everyone, 

I have a problem with my voicelive 2.

The volume output is very low, I tried reset, firmware update, try every settings and nothing, the sound is very very low on all exits. 

I notice that choosing line or mic levels even increase the db's the output is exactly the same. 

Can it be a problem on the board? 

Triber Moderator

Re: Voice Live 2 problem

Hey @mastersamu,
Please get in contact with our support team.  They'll be able to help you troubleshoot your VL2 and discuss repairs if necessary.  Good luck!

Spencer Larsen - Testing Engineer @ TC Helicon, MUSIC Tribe. Our Support Team is always available for more urgent assistance.