Contributor - Level 1

Voice Live 2 problem

Hi everyone, 

I have a problem with my voicelive 2.

The volume output is very low, I tried reset, firmware update, try every settings and nothing, the sound is very very low on all exits. 

I notice that choosing line or mic levels even increase the db's the output is exactly the same. 

Can it be a problem on the board? 

mastersamu Contributor - Level 1 2019-08-14

2019-08-14

Voice Live 2 problem

Hi everyone, 

I have a problem with my voicelive 2.

The volume output is very low, I tried reset, firmware update, try every settings and nothing, the sound is very very low on all exits. 

I notice that choosing line or mic levels even increase the db's the output is exactly the same. 

Can it be a problem on the board? 

Triber Moderator

Re: Voice Live 2 problem

Hey @mastersamu,
Please get in contact with our support team.  They'll be able to help you troubleshoot your VL2 and discuss repairs if necessary.  Good luck!

Testing engineer at TC Helicon, MUSIC Tribe. Our Support Team is always available for more urgent assistance.