News

Has anyone had experience with Apple's new OS for Macs. Mair was working but now not so much. Read more

Hi folks, less than a year later, here we are again! Coming up in January, our forum will be migrating to a new home. Music Tribe is compiling the forums for each of its brands into one super-site that will also include new aspects like courses and lessons. I've been told that existing user profiles will be carried over, but you'll be prompted to create a new password, and if your username is longer than 12 characters it will likely need to be shortened. Beginning on February 10th, forum.musictribe.com will be set to read-only mode. The new community platform will be launching on 15th February 2019, on that date all existing forums will be migrated to the new community Thanks to everyone for all your participation in keeping this forum alive and proactive! I've already spent some time in the new forum and am very excited for everyone to get to see its additions and improvements in the new year. Cheers for now everyone, happy holidays! Read more

we have 4 DL32 in are inventory going thru the updating process running into a issue - is their a way to view what the current firmware version is on the unit? - the updater will not run, just opens and then closes right away(as administrator in windows with firewalls disabled) I am following the Updater guide PDF? Read more

Dear all, We're pleased to announce the release of firmware G3.4.4 for PRO1, PRO2, PRO2C, and PRO X consoles!

 Version G3.4.4* This document constitutes a formal release of Pro 1/2/2C/X software for public usage.* NEW FEATURES* No new features - this is a bug fix release only* ADDRESSED ISSUES* • Fixed an issue where Shutdown sequence would occasionally leave inactive MC on* • Fixed an issue where Neutron could intermittently boot-up with a DSP appearing red in diagnostics • Fixed an issue where*DL231 would sometimes boot-up as red in diagnostics and not pass comms • Fixed an issue* which caused generic AES50 tie-lines to appear red in diagnostics for Pro X* • Fix for the ASRC (in Neutron NB/IO Expansion card) - improved stability for very high volume audio*(full maximum)* 

UPDATE PROCEDURE* 
Use regular update procedure for all Pro series updates Read more

Dear all, We're pleased to announce the release of our latest M32 firmware, V 3.08. The M32 Firmware Update V 3.08 features performance enhancements to the MIDAS M32 operating system. The Version 3.08 firmware adds support for WAVES X-WSG (optional expansion card) for direct access to SoundGrid processing networks, featuring 32 channels of lowest latency audio in- and output over IP networks. Please refer to waves.com for all plugin, software and hardware products offered by WAVES. Firmware Update 3.08 also includes a broad range of new features pertaining to the new BEHRINGER X-LIVE expansion cards for 32-channel standalone live recording and playback via USB and SD/SDHC cards. The new card user interface allows managing up to 100 recording or playback sessions and editing up to 100 markers per session on each of the two SD/SDHC cards. Multi-channel recording without a laptop, as well as virtual sound checks, live backing-track support, accurate marker handling and manipulation, and full remote operation from PC, Android* or iPad* apps and X-TOUCH control surfaces. MIDAS is constantly adding new features and making enhancements to this extremely stable operating system, so that you always experience the best possible performance from your M32. Visit midasconsoles.com and check for updates regularly. Note: It is recommended that you backup all data (export Show and Libraries to USB) before updating, as a firmware upgrade may erase data currently stored on your M32. Please be aware that firmware 3.08 is required for our new M32-Edit 3.2 on PC / Mac / Linux computers, preferably in wired networks. Connect the M32 to a Wifi router for controlling it wirelessly with M32-Mix 3.1 or higher on Apple iPads (min. iOS 9), or with X/M32-Mixingstation for Android (min. 4.0). X-LIVE expansion card firmware A11 or higher required. Enhancements: - Midas IO boxes (DL15x, DL25x) now correctly detected when multiple remote clients are connected - Fader accuracy in sends on fader mode improved - Performance of automix function improved (with very low input signals) - ADAT and MADI card sync light flicker fixed - Fader board firmware update disabled (replaced by standalone updater) New features: - Support for X-WSG and X-LIVE expansion cards implemented - OSC and MIDI implementation update for X-LIVE support - X-TOUCH remote functionality update for X-LIVE support - New Assignable controls for X-LIVE support Read more

Dear all, We're pleased to announce the release of firmware G3.4.3 for PRO1, PRO2, PRO2C, and PRO X consoles!

 Version G3.4.3 This document constitutes a formal release of Pro 1/2/2C/X software for public usage. NEW FEATURES No new features - this is a bug fix release only ADDRESSED ISSUES • Addressed intermittent issue where one of the Neutron DSP cards could report issue at boot-up and remain in a red status • Fixed an issue which could cause a limited combination of FX to crash and reboot • Fixed an issue where surface channel selection buttons would stop responding after selecting a POP or VCA group while in output assign mode (Flip mode with output channel depressed) from the surface. • Fixed an issue where GEQ for Monitor B could incorrectly control Monitor A under certain conditions • Value for gain on Loudspeaker Processor now matches with assignable control value • VCA select from surface indication now works in area B 

UPDATE PROCEDURE 
Use regular update procedure for all Pro series updates Read more

Dear customers, Welcome to the new home of the TC Helicon forum! As previously announced, we've moved our forum onto this new one, featuring a lot of the other MUSIC brands. You should receive a welcome email within the next few days, with all the details to on-board you onto to the integrated experience. We request you to reset your password that will open door to a wealth of information related to all MUSIC brands and collaborate with a broader group of MUSIC customers. At the moment some links appear as text, but we are working to resolve that at the moment. Warmest regards Your TC Helicon team Read more

Salutations to the Forum Community! Just wanted to give everyone a heads up that there will be some service maintenance happening on our servers this weekend which may affect the ability to use our Music-Group.com website and community forums. Here's the details: Sat, 11 Feb, 1800 - 0200 SGT (Network Downtime: 8 hours) Sun, 12 Feb, 1200 - 2000 SGT (Buffer only: 8 hours) Affects: store.music-group.com Sun, 19 Feb, 0900 - 1700 SGT (Network Downtime: 8 hours) Affects: store.music-group.com Sun, 19 Feb, 0900 - 1300 SGT (Network Downtime: 2-4 hours) Affects: - www.music-group.com - www.tannoy.com - forum.music-group.com - news.music-group.com We appreciate everyones patience while this server maintenance is taking place. Thank you for your cooperation and please enjoy the rest of your week! Read more

Dear all, While you're patiently awaiting your new MR18/MR12 digital mixers, you can now head over to the iOS App Store and download the M-AIR app for iPad! MIDAS M-AIR iPad app for MR18/MR12 M-AIR allows you to control the mixing, processing and effects functions of MIDAS' MR18 & MR12 digital audio mixers right from your iPad. M-AIR Version 1.5 delivers simple and advanced control features for the MR18 & MR12 mixers. The user interface is providing a access to mixing 18 input channels to 12 buses and editing 4 internal stereo effects processors, with highest professional audio quality. It provides customisable fader layers, Automixing, DCA and Mute Group control, as well as access to the 64 internal snapshots memory of MIDAS M-AIR mixers. The M-AIR app can be used in demo mode for offline show preparation, when no mixer is available. KEY FEATURES * Control all Levels for Inputs 1 – 18, incl. Preamp Gain, Low Cut, Phase, Phantom, Stereo Link * Control all mixer internal snapshot memory, DCA groups, Mute groups and Automixing * Full EQ Control – fine-tune the 4-/6-band parametric or 31-band graphic equalizers with RTA support * Metering Overview – all levels at a glance * Control bus send levels of input channels conveniently from their channel faders * Detailed Preamp/Configuration, Gate, Dynamics, EQ and Bus Sends editing pages * Full Effects editing GUI screens for all 61 internal FX types * Gate and Dynamics offer either simple preset-based control or advanced, in-depth parameter control * Create custom presets for each component of your M-AIR processing, or entire mixer scenes on your iPad * Control background music or stereo recording on USB drives with MR12 mixers REQUIREMENTS MR18/MR12 mixer firmware V1.15 or higher recommended iPad with iOS 9 or higher Read more

Dear all, We're very pleased to announce the release of firmware G3.4.2 for PRO1, PRO2, PRO2C, and PRO X consoles! Version G3.4.2 This document constitutes a formal release of Pro 1/2/2C/X software for public usage. New Features No new features - this is a bug fix release only Addressed Issues - Neutron: Update Neutron DSP Audio FPGA - Neutron: Update PROX altona layout - Neutron: Add set command for mgt link 1 on audio fpga - Effects: Fixed issue where GEQ parameters could cause Spectrum Analyzer to reboot Update Procedure Update procedure for Pro X console From G3.2.x to G3.4.2 with new Neutron NB expansion module attached. N.B. Update of Neutron NB “IO Card” will require Pro X system to be on compatible build before NB module is recognised. This will mean that on the initial update from G3.2.6 or earlier the following steps will be required for a one off update. 1. Download the ".tar" update file for your console 2. Copy the file into "DL1upgrades", "DL2upgrades" or "DL3upgrades" for Pro 1, Pro 2/2C or Pro X respectively 3. Run the Updater for G3.4.2 via USB as normal 4. Update full Pro X system from G3.2.x to G3.4.2 5. Power cycle system twice (as per-normal) 6. Run G3.4.2 updater via USB again 7. Update IO Card to G3.4.2 8. Power cycle system twice From this point The Neutron NB expansion module (a.k.a “IO Card”) should be recognised by both the Pro X system and the Pro X updater app (USB updater). Once the system has reached this point the whole system, including the Neutron NB expansion module, can be updated in the regular way with only one pass of the updater application. Update procedure for - Pro 1 - Pro 2 and Pro 2C - Pro X system WITHOUT Neutron NB installed - Pro X system WITH Nuetron NB and G3.4 or G3.4.1 already installed Regular update procedure using USB stick 1. Download the ".tar" update file for your console 2. Copy the file into "DL1upgrades", "DL2upgrades" or "DL3upgrades" for Pro 1, Pro 2/2C or Pro X respectively 3. Run the Updater for G3.4.2 via USB as normal 4. Update full Pro X system to G3.4.2 5. Power cycle system twice (as per-normal) Read more