Contributor - Level 2

Turbosound iq 15 Firmware Update 1.9

Hi, I've just bought a couple of IQ 15's to complement my x32. The firmware shows them to be at 1.7 the latest on the web site being 1.9.

I've tried to update the firmware via usb on 2 different pc's running windows 7.1 and 10 without success.

I had to disable AVIRA antivirus as it kept wanting to move the files to quarantine.

When I execute the TSusbupdate 1.9 or the TSModelset a command Prompt window flashes open and then closes quickly and nothing else happens.

I know the usb connection to each speaker is working as I am able to utilise the Turbosound Modelling Software.

Can anyone advise what I might be doing wrong?

Thanks.
JohnOrmerod Contributor - Level 2 2016-09-23

2016-09-23

Turbosound iq 15 Firmware Update 1.9

Hi, I've just bought a couple of IQ 15's to complement my x32. The firmware shows them to be at 1.7 the latest on the web site being 1.9.

I've tried to update the firmware via usb on 2 different pc's running windows 7.1 and 10 without success.

I had to disable AVIRA antivirus as it kept wanting to move the files to quarantine.

When I execute the TSusbupdate 1.9 or the TSModelset a command Prompt window flashes open and then closes quickly and nothing else happens.

I know the usb connection to each speaker is working as I am able to utilise the Turbosound Modelling Software.

Can anyone advise what I might be doing wrong?

Thanks.

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Contributor - Level 3

Re: Turbosound iq 15 Firmware Update 1.9

Did you try to start them "Run as administator?" (right mouse button).

Regards, Onno
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Volunteer Moderator

Re: Turbosound iq 15 Firmware Update 1.9

Also, preferably run it in a cmd-window.
Robert Lofgren | Did you find my post helpful? Give kudos and/or mark it as a solution!
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Contributor - Level 2

Re: Turbosound iq 15 Firmware Update 1.9

Hi,

I have been having the same problem. I have tried o windows 10 and vista.

I have used a CMD window and when I use TSModelset I do get a message back about not being able to find a suitable device. I will have to wait till later to get the exact message.

The other thin is that I did not seem to be able to find a change log or anything about what this update has improved.
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Contributor - Level 2

Updating Firmware iq range

Hi Guys thanks for the replies so far. Yes I've tried it as administrator. Not sure how to run the exe via a command prompt window if that's possible.

It begs the question has anyone successfully update the firmware too 1.9 on the iq range?

John
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Contributor - Level 3

Re: Turbosound iq 15 Firmware Update 1.9

I just did one iQ8 update to 1.9. Do not forget to power on the speaker with the Setup button pressed. You will get the message "Turbosound USB updater" on the iQ, then start the programm on your PC to upload.

Is there a change log for this update? I did not found it in the dowloaded files.

Regards, Onno
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Contributor - Level 2

Re: Turbosound iq 15 Firmware Update 1.9

Sorry what is this about Pressing the setup button while powering up. How come this isn't in any documentation?
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Contributor - Level 2

Re: Turbosound iq 15 Firmware Update 1.9

Pressing the setup button while turning the IQ on worked.

I would still like to see a change log as I can't see any difference.
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Contributor - Level 2

Re: Turbosound iq 15 Firmware Update 1.9

Thanks Onno for your input.

I'll try your suggestion ASAP and get back to you all on whether it was successful.

John
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Volunteer Moderator

Re: Turbosound iq 15 Firmware Update 1.9

Here are the fixes in v1.9:

· Improved ULTRANET stability
· Bug fix on low temperature behavior (below zero degrees)
· Support additional TS products (upcoming models)
Robert Lofgren | Did you find my post helpful? Give kudos and/or mark it as a solution!