PhilippeHelard Contributor - Level 1 2018-02-03

2018-02-03

X Air edit Windows 10 freeze

Hello
Yesterday during the reharsal, the xairedit.exe program crashed the PC, which has been running smoothly for years.
Loss of control of the mix obviously ...
After various connection problems, I really do not trust this device, which could let us go during a concert.
Smiley Sad
Details (in french)
Nom de l’application défaillante X-AIR-Edit.exe, version : 1.5.0.0, horodatage : 0x58920021
Nom du module défaillant : X-AIR-Edit.exe, version : 1.5.0.0, horodatage : 0x58920021
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0022fe29
ID du processus défaillant : 0x185c
Heure de début de l’application défaillante : 0x01d39c4194988e88

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Rising Star - Level 3

Re: X Air edit Windows 10 freeze

Anthony Floyd;140252 wrote:
something about the Ethernet my XR18 doesn't like.
Laptop running PC edit and tracktion 7 to play back some tracks and record.

When running it hooked wireless to xr18 Access Point and usb cable connected for playback and recording i have no issues at all. I can record into tracktion and play back tracks for hours.

With Ethernet connection same setup, within 5 minutes tracktion and pc edit will freeze. While frozen mixer will lose connection. Before it disconnects i can control sliders only. No buttons.

Here are some clues. Once it freezes if i disconnect the USB cable the XR18 will stay connected, plug usb cable back in and continues to work until it freezes again. This cable works perfectly in wireless mode. cat5 was replaced with new cable. Really thankful for your help.

Hi Anthony,

Everything you describe up until that last paragraph sounds like a networking issue on the laptop but then there's the last paragraph.

The last paragraph sounds like it almost has to be an issue with the XR18 itself.

I'd recommend contacting CARE (care@musictri.be) or via phone and discussing this with them.

Ken
If you want "Loud", then run a piece of sheet metal through a table saw. --Ivan Beaver
Contributor - Level 2

CURED my windows 10 USB freeze up issue

Anthony Floyd;139960 wrote:
experiencing same issue. XR18
X-air edit V1.5 Firmware 1.16 pc windows 10, driver 4.11

if i run air edit itself for live sound no issues, but if i try playing backing tracks with tracktion 7 or even windows media player playing an mp3 file, edit pc will freeze then lose connection.

this is leading me to believe the issue is in the driver. Any ideas? we will figure this out.

p.s. ethernet connection


Installed multiport adapter: 3 usb ports and ethernet.
everthing works perfectly. All freezing up issues are gone. $15 Dollars.
So very happy