Hi, I just got an XR18 and at this point I am quite unsure whether my device is working fine. What I observe is that, only the first time when I power on, the ethernet has a delay in that it does not establish connectivity for some time - at least 8 mins or so. After that it connects fine and for any subsequent restarts of XR18, the connectivity is established almost instantly. Once I have powered it off for say 2 hours, the same scenario repeats. I've tried doing factory reset but it's of no help.
I use a CAT5E cable to connect and I have my PC and XR 18 connected to a router in the middle. Can you tell me if there is a hardware fault or anything I can do to troubleshoot? I need to take a call on returning this within 2 days.
John Subas;128059 wrote:
Hi Phil, thanks for the input. Just to be sure I used wireshark to capture packets coming out of XR18 and I could see for certainty that it sometimes takes 3 mins or more for the first packet to come out of XR18 when I power on after a long time. However once it starts working, then when I power off and on, I could see the packets coming out almost instantly.