I just signed up with the forum. I'm happy to be here and I should have signed up before now but just hadn't gotten around to it. Unfortunately, my first post isn't a happy one. I've had my IP2000 about a year and a half now, although I never really put it to much use until about 6 months ago. I've been using it about 3 times a week up until about 2 months ago and it worked flawlessly! It's never been treated bad or mis-handled at all. The last time I used it, it worked perfectly. Loaded it up, brought it home and stored it in my music room for about 2 months. Took it out for a gig 2 nights ago and NOTHING!!! Dead!! Tried a different power cable, nothing. Checked the fuse, nothing. So I'm at a loss as to why it would just die for no reason at all! Any suggestions on something before I ship it out to a repair facility? I bought it new at Sweetwater, but I don't know how long the warranty is good for. I think I bought it around March of 2017. Ugh. Any help would be appreciated! Thank you in advance!
Welcome to the forum and glad you finally got around to joining. Sorry to hear that your IP2000 is giving you issues. Sweetwater is very good in helping customers work through the warranty coverage. If you registered it with TurboSound within the first 90 days, it has a 10 year warranty (according to their website). If for some reason Sweetwater can't help, contact CARE (contact info is in my signature below).
same issue with my ip500 about 15 months old from Adorama... a few weeks ago I just realized its dead ( screen not working and no sound or sign of being on) not much use been seating in a corner of my room all 15 months, only been using Bluetooth connection during my weekends and once in a while microphone for karaoke, checked fuse but no help, just initiated warranty request thru Turbosound website support will see how they will handle it. Good thing I saved the original shipping box.