Contributor - Level 1

Wing dont't start after Firmware-Update

Wing don't start after Firmware-Update. Is there a possibility to completely reset the console, because it doesn't start anymore?

EmanuelHerrmann Contributor - Level 1 2019-12-20

2019-12-20

Wing dont't start after Firmware-Update

Wing don't start after Firmware-Update. Is there a possibility to completely reset the console, because it doesn't start anymore?

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Rising Star - Level 2

Re: Wing dont't start after Firmware-Update

From the QSG...fwiw
If the console does not boot up normally, you can still update the firmware using this procedure:
With console powered off, connect a USB cable to the rear panel port and to your computer.
Press and hold the Select button next to the Main Display, then power the console on.
An OS and DATA drive will appear on your computer, similar to connecting a flash drive or external hard drive. Double click a drive to open. Drag the new firmware file into the OS drive.
Note, WING will always boot using the most recent firmware in that drive.
After the file has transferred, eject the virtual drive. The console should reboot automatically with the new firmware installed. If not power cycle normally.

 

You can reset the console to its initial state if you need to ensure that no previous settings are interfering with what you plan to set up from scratch. There are two ways to achieve this:
> by opening the Setup/Global Edit page and selecting INIT CONSOLE.
> by pressing and holding the CLEAR SOLO button on the Main Display while Powering on.

View solution in original post

Rising Star - Level 2

Re: Wing dont't start after Firmware-Update

From the QSG...fwiw
If the console does not boot up normally, you can still update the firmware using this procedure:
With console powered off, connect a USB cable to the rear panel port and to your computer.
Press and hold the Select button next to the Main Display, then power the console on.
An OS and DATA drive will appear on your computer, similar to connecting a flash drive or external hard drive. Double click a drive to open. Drag the new firmware file into the OS drive.
Note, WING will always boot using the most recent firmware in that drive.
After the file has transferred, eject the virtual drive. The console should reboot automatically with the new firmware installed. If not power cycle normally.

 

You can reset the console to its initial state if you need to ensure that no previous settings are interfering with what you plan to set up from scratch. There are two ways to achieve this:
> by opening the Setup/Global Edit page and selecting INIT CONSOLE.
> by pressing and holding the CLEAR SOLO button on the Main Display while Powering on.

View solution in original post

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Contributor - Level 1

Re: Wing dont't start after Firmware-Update

Hi Gary,

thanks for your fast reply. You saved my day. The console is working again Smiley Happy

P.S.: I searched 2 hours for the select button (see attached image)

Kind regards,
Emanuel