Contributor - Level 1

Repair service for TC Helicon Voicelive Play socket issue

My Voicelive Play has a problem with the power socket or power chain.  When the tip of the power supply is fully inserted, it appears that power is not being provided to all the functions of the device--the display parts light up randomly, rarely all at once.  Possible issues include a bad power supply which I doubt, and a power socket that's becoming disconnected from the circuit board.  Either way, I need a reference to a repair shop.  Please advise.

Richard Hunter
rhunter377 Contributor - Level 1 2019-10-16

2019-10-16

Repair service for TC Helicon Voicelive Play socket issue

My Voicelive Play has a problem with the power socket or power chain.  When the tip of the power supply is fully inserted, it appears that power is not being provided to all the functions of the device--the display parts light up randomly, rarely all at once.  Possible issues include a bad power supply which I doubt, and a power socket that's becoming disconnected from the circuit board.  Either way, I need a reference to a repair shop.  Please advise.

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